Read 17,958 verified reviews from real customers across our trusted breeder network.
Showing page 312 of 599 of 17,958 customer reviews
Pawrade made the process easy. I was surprised how long the trip was to transport my puppy (who was almost 9 months old). She is beautiful and sweet. Go Ryleigh!
Leo
I'm very happy to have a new puppy in my life. Abby exhausting but beautiful new journey.
Bernedoodle, Mini Puppy
09/27/2023
Beau
Great communication and we love our new puppy! Wags on Wheels delivered him and they were also amazing! The only thing I was a little upset about was I was told he had stenotic nares and I wanted to make sure if there was an issue they would help. They made me sign a paper saying they wouldn't and wouldn't let me get my puppy if I didn't sign and no one verbally got back to me. Now that I have him I don't think it will be an issue but it would have been nice to just have that peace of mind before I felt I had to sign. Everything else was great!
Cavapoo Puppy
09/27/2023
Very please with the whole process. My puppy is healthy and vibrant . She was very active when she arrived in 2 am hour . But she settled down real quickly. Thank you Pawrade
Nash
Love my new puppy lab. He travelled far and won't regret it.
Labrador Retriever Puppy
09/27/2023
Ocean
More transparency early-on needed re transport and also faster responses to customer questions after sale made. Pawrade staff are not educated enuf on transport to new homes. Comments they made re "up to 30 pups being transported at one time" was frightening. If not for the breeder, Ashley, I was planning to drive to MO and pick up my puppy. Staff did a very good job getting me in touch 2 times to talk with breeder, and Breeder was right: Wags on Wheels did a great job and kept in touch most of the way. My puppy arrived smelling fresh, clean and happy. Your staff need to thoroughly understand each step of the transaction and expectations on service. I am available for your questions. Thank you.
Poodle, Miniature Puppy
09/27/2023
Scout
Was very impressed with the process and how friendly and helpful everyone was! My vet was also pleased with the detailed information provided by your vet...and I love my sweet little girl! ❤️
Labrador Retriever Puppy
09/27/2023
Tank
Amazing! I cannot say enough. The process was very professional and the animals safety always came first. I was a little nervous about transportation but they answered all my questions and put me at ease. All the tips that were sent was great too. Our little fur baby is home now and we are just filled with joy. I will definitely use this service again, who knows he may need a friend soon!
Frenchton Puppy
09/27/2023
Arlo
It was awesome dealing with you, I felt comfortable buying my sweet Arlo from you. He is such a sweet boy. Nothing but great views to anyone that asks me about him and 2here he came from. Thank you
Cavalier King Charles Spaniel Puppy
09/27/2023
Cici
Everything was better than expected. We are so happy with our precious little cocker. She is so much more than we could have hoped for. The puppy nanny's were so wonderful and cared for all her needs and arrived on time and in perfect condition. Thank you so much 🐶😁
Cocker Spaniel Puppy
09/27/2023
The whole process was awesome. Great communication from everyone. We can't wait to get her settled in.
The adoption process went smoothly from start to finish. Everyone was so helpful in answering any questions I might have had. All involved were very caring and excited for me and Gia. Thank you for a flawless experience.
Very easy and wonderful experience
Nikita
Pawrade helped us find the dog I have been searching for. She was very easy to find on there site, the breeder was very professional and everything was very easy and fast. Thank you Pawrade
German Shepherd Puppy
09/27/2023
Isabella
She traveled 1200 miles with us by car and has been very warm and happy.
Cocker Spaniel Puppy
09/27/2023
Heather
Ir was a very smooth process. Pawrade was there for me every step of the way. As can be imagined, with all the scammers, I was hesitant. But Pawrade showed professionalism and understanding throughout. I highly recommended them. My puppy is fantastic. The breeder was incredibly nice as well.
Yorkshire Terrier - Yorkie Puppy
09/27/2023
Ned
We love our new puppy but the process for getting the dog was not a great experience for us. I wouldn't advise using pawrade if you live in New York state.
Goldendoodle Puppy
09/27/2023
Nellie
This was the best experience and the Nanny that transported our little girl was incredible! He kept us updated and sent photos every step of the way, total top notch!!
Goldendoodle, Mini Puppy
09/26/2023
Brielle
Unfortunately, it is always too late after the fact to make good choices. Your policy of "Not sharing the Breeders contact information BEFORE PURCHASE is a terrible way to buy a puppy. Even your breeders adds suggest talking with the breeder BEFORE purchasing a puppy. Your policy will unfortunately result in us not using your services again. We cannot trust YOU as a measure of compatibility for such an important purchase. We have learned a serious lesson. NEVER PURCHASE A PUPPY UNTIL YOU SPEAK WITH THE BREEDERS FIRST.
Miniature Australian Shepherd Puppy
09/26/2023
Jamie
It was a pleasure using Pawrade to acquire our pup. I would suggest one thing. I gathered after some time that there were many folks behind the scenes working on our account. Perhaps an explanation of all the players involved... concierge, etc.
Great Dane Puppy
09/26/2023
Cole
We could not have been more pleased with the entire process. From the administration provided by you all in conjunction with meeting the breeder, it only reinforced our design to work with Pawrade.
Cavalier King Charles Spaniel Puppy
09/26/2023
Kenzo
I bought our puppy July 2023 and notified Pawrade/PetPay about his name change. I was informed on 07/21/23 that the breeder will be notified. We received our puppy on 09/23/23 @ around 3.:45 AM in NYC after 4 days of traveling. 1). The name change was not reflected on Pawrade/PetPay and our puppy's Health Records - Deworming, Vaccination, Rabies Inspection Records. 2(. This request was expressed multiple times to the Customer Service Liaison Ms. Destiny F, travel Concierge Ms. Morgan E. and multiple calls to Pawrade/PetPay. 3). Health Records, Vaccination, and Deworming History 4). Our puppy's name was written wrong by the Breeder. 5). Vaccination Records - dose was missing 6). PetPay's Forms Health Records sent didn't have our puppy's name. I appreciate it a lot if you can send me the right forms with his full name typed legibly in All his Health Records. Pawrade/PetPay's Ground Transportation was a 3rd Party. It was called "Pampered". This is questionable.
Shiba Inu Puppy
09/26/2023
We absolutely adore this puppy. He is beautiful and smart and everything we hoped for. The delivery was smooth and on time he came to us middle of the night and it was just perfect. Thank you so much for doing a great job. We love him. His name is Moses. ❤️
Matty
Disappointed!! Matty had significant skin infection requiring shaving his back for treatment from fleas and ticks. Mites in his ears required deep cleaning and medication. The needed veterinary care cost me an additional $419!!! Told to submit invoice, did so, but no response from you!! Extremely disappointed 😞 Ed Sears. How, if necessary, can I dispose of this very sadly neglected animal?? Please call or somehow advise me. Ed Sears 307 413 8775.
English Golden Retriever Puppy
09/25/2023
Harmony
The Pawrade process is convoluted and a pain in the neck for the purchaser. I've never had such a horrible experience. Who buys something expensive without seeing it in person? Anyone purchasing through Pawrade. Anything I would say about your company would be horrible. There are a few good people who are reassuring, but most of the staff, especially in the after sales department are inexplicably terrible to work with. I would never recommend you to anyone else!!!!
Poodle, Toy Puppy
09/25/2023
Kathy
Communication is not good. I was told the dog ate 3 different food . Hills Chicken Barley, to Purina puppy chow than a picture was sent to me hills chicken and brown rice. What is it? The puppy came with a different food all together. Secondly the puppy was not given all her vaccines. I was told the puppy would be fully vaccinated that was a lie. The breeder as per their paperwork . Refused vaccine boosters for the parvovirus and heartworm. Sept 10th I was told the puppy was 4.9 lbs how could the puppy be 7.4 lb that is 67% increase in body weight. The transportation guys Lloyd and Jason were great the called and sent pictures
Yorkiepoo - Yorkie Poo Puppy
09/25/2023
Kevin
Kevin is delicious! Tiny but healthy, he explores all day; mostly he prefers to be with me. Thank you for everything.
Havanese Puppy
09/25/2023
Wonderful service from start to finish. I highly recommend using nanny service for delivery.
Great job with new puppy
Ben
I had a great experience using Pawrade. My puppy was from Oklahoma and took 4 days to get to me, but the transport service was great. I would highly recommend anyone looking for a puppy don't hesitate to contact Pawrade.
Yorkshire Terrier - Yorkie Puppy
09/24/2023
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
