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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 338 of 589 of 17,657 customer reviews

Customer photo of Poodle, Toy puppy from Judith C.
Glitter
Poodle, Toy Puppy
Glitter is now JuJu Bee! She settled right in from the minute she arrived. I was worried because I had a houseful of family that day and I thought she would be overwhelmed. Nope! She immediately enjoyed everyone loving on her. It's been wonderful. Her vet visit went well. No health issues.
Customer photo of Great Dane puppy from Sue F.
Viggo
Great Dane Puppy
We are so happy and excited to have our puppy home with us. He is everything we were hoping for and we were very pleased with working with Pawrade. All of our contacts were polite and helpful. They were there to answer any questions we had, and they did everything they promised they would do to help us find a healthy, happy puppy.
Customer photo of Corgi, Pembroke Welsh puppy from Gerald C.
Oliver
Corgi, Pembroke Welsh Puppy
We are in Love with our new Family Member "Winston" - a handsome Pembroke Welsch Corgi "Tri-Color" that has won the household over in just a few short days. His new brother and sister have taken him in with open paws, and so have his human brothers. Mom & Dad could not be happier. The entire process was fantastic from the start, the concierge was kind and extremely helpful then through the payment process to booking transportation. We had Winston fly with a Pet Nanny and that Man was extremely kind and very professional with our new bundle of joy. Everyone did their part professionally and with great care for our puppy. The puppy's safety was and is always at their core. There were some bumps in the transportation road (but when is there not when flying) but the Nanny handled them with grace. The entire time there was communication between us, and no matter what was happening the Nanny and team kept us up to date. The transfer was smooth and so very exciting. Definity recommend them.
Customer photo of Bernese Mountain Dog puppy from Frank C.
Dora
Bernese Mountain Dog Puppy
Acquiring our Bernese Mountain Dog through Pawrade was a spectacular experience. Everyone was extremely helpful, communication was spot on, and everything worked out as we planned and expected. Much appreciate your work and attentiveness. Great Job!
Customer photo of Cavapoo puppy from Laurie S.
Penelope
Cavapoo Puppy
Easy process. Very thorough. Love my new bundle of joy
Customer photo of Dachshund, Mini puppy from Karen D.
Silas
Dachshund, Mini Puppy
3RD PUPPY FROM YOU. LOVE THEM SO MUCH. ALITTLE PRICEY...BUT STILL GREAT PUPS
Gemma
Malti Poo - Maltipoo Puppy
Took Gemma to the vet, she has a heart murmur on the highest level. Have papers from the vet. Please call me asap to let me know what are the options. 210/8677619
Nani
Havanese Puppy
I was very very pleased. With so many scams out there, it's great to know there's a place to go that can be trusted. Thank you Pawrade! Nani (now Juniper Mae) is an absolute joy! I love her so much.
Lane
Dachshund, Mini Puppy
It was great up until the day I got Saese (Lane). I have had no communication from Pawrade since the day before I got her. I've sent documentation the require as well as where to send the insurance proof because insurance@petpay.com comes back disabled. Would love to know they have received my documents.
Customer photo of Shih Tzu puppy from Angie L.
River
Shih Tzu Puppy
The whole process was so smooth and seamless. I felt fully supported and my questions were always responded to in no time at all. I picked up my puppy and met the breeder at the airport, where she gave me concrete advice, outlined the puppy's needs and schedule, along with her favorite toys, blanket, food, sanitary supplies, etc. all to have her adjust to her new environment. It was so sweet and the puppy is in perfect health, happy, and just a pure angel in our lives. Thank you, Pawrade for coordinating it all!
Customer photo of Beagle puppy from Aidan C.
Oriana
Beagle Puppy
Spectacular service and wonderful resources. Couldn't be happier with the support I recieved.
Coral
Boston Terrier Puppy
She is wonderful! We named her Hazel-Rah and she is loved by everyone who sees her.
Lily
Saint Bernard - St. Bernard Puppy
You did a great job. Sonja (the Breeder) was very helpful and prompt. We are very pleased with our new puppy. An overall great experience!!
Wynstyn
Dachshund, Mini Puppy
Absolutely wonderful experience. Wynstyn ( with his nanny ) arrived fiit and well with no issues!
Customer photo of Yorkshire Terrier - Yorkie puppy from Lachelle B.
Theodore
Yorkshire Terrier - Yorkie Puppy
I am so happy and in love with my little fur baby. The process was smooth and the communication was excellent. I highly recommend Powrade!
Customer photo of Pug puppy from Rosanne B.
Ladybug
Pug Puppy
Great service from my first inquiry to the delivery of Ladybug!! Highly recommend if you are looking for an addition to your family.
Customer photo of Old English Sheepdog puppy from Carlos S.
Lime
Old English Sheepdog Puppy
My first experience buying a puppy online but I must say that they are an excellent team with great human qualities, my assigned concierge, Donna, is always very attentive and the people in charge of delivery are super friendly and helpful, they treated the puppy as if it were theirs. Thank you very much
Dot
Poodle, Toy Puppy
I love my new fur baby. The transition was easy. Down home transport is great. I tried very hard to not bother them while they were on the road. However when I didn't succeed they answered any and all questions.
Iann
Shetland Sheepdog - Sheltie Puppy
Pawrade is amazing! We love how Pawrade is concerned for our pet and getting our pet safely to us. We were also impressed with the communication in each step of the process, and loved the pictures and video from the breeder. I will recommend Pawrade to friends and family. We are very happy. Thank you so much.
Treasure
Dachshund, Mini Puppy
Since the first contact with Pawrade, we have had an extraordinary relationship. We took our time choosing, Q & A, and always in the best terms possible. When we finally chose our new fury daughter, we have been informed step by step. Today we received her at AAcargo office. Everything went smoothly and we welcome her to her forever home.
Customer photo of Pomsky puppy from Kay L.
Kylie
Pomsky Puppy
This pup has been amazing since the moment I picked her up at the airport. She was a gift for me from my husband. And fortunately with three people in the house she chose me! Yay! A friend had recommended you guys where someone she knew wasn't scammed by y'all. Which is amazing with all the pet scammers out there. I just want to let you know how thankful I am for everything y'all did. I am so in love with this little one. My heart is full again. Thank you so so much. Amazing experience. I will definitely pass the word.
Gabby
Pug Puppy
After being scammed twice from fb, I was hesitant to try again. I saw the photos of Gabby and fell in love. My husband was on the phone with Bobbi asking about another puppy. I asked about Gabby, and everything started from there. The process was easy. I was able to zoom with Carli and the breeder. It took Gabby literally 2 minutes to adjust to us at the airport. She is such a joy. She would be on my lap 24 hours a day if she could. Thank you for my wonderful new baby.
Summer
Havanese Puppy
I am thrilled with our little puppy. I am less than thrilled with Pawrade. Upfront, the information a representative helped me with on litter sizes, parent pics and info, locations for pick up, etc. was thorough and timely. Once I purchased, not at all. After a date and time had been set, I never heard back from Pawrade or Petpay on how to pick her up, a location, the requirements I had to complete for the health guarantee, etc. I called finally to at least get the breeders name and number so I could arrange pick up, I had already driven seven hours and was in a hotel at that point so good thing it worked out and no vet issues as that wasn't confirmed either before I started driving though I asked twice, the day before and the morning of the drive. And then a day AFTER I picked her up, petpay sends a notice of everything I need to turn into them…I did my best but still haven't heard back on confirmation of receipt. Are we set? For the $, it's like you disappeared…not cool.
Loni
Shih Tzu Puppy
So excited about the arrival of our newest family member. She fits right in! Thank you!
Customer photo of Havanese puppy from Amy K.
Rhett
Havanese Puppy
Very well organized, thorough, good communication and pleasant. Would definitely recommend to others; in fact, I already have!
Customer photo of Dachshund, Mini puppy from Scott F.
Kira
Dachshund, Mini Puppy
I was a little worried getting a dog this way but my worry was for nothing. I was kept informed through the seven weeks we waited for our puppy. All my questions answered in a timely fashion. I appreciated even getting an out of office message before the weekends so that I didn't worry when I wasn't answered immediately. I got updated pictures when I requested them. The breeder was very sweet when we picked up our puppy. I would definitely use this site again.
Customer photo of Malti Poo - Maltipoo puppy from Pho M.
Pluto
Malti Poo - Maltipoo Puppy
Everything was great up to the last minute for to pick him up it was nerve-racking with the documentation. Max was very good on the flight home we're home safe, we crate training him it's hard 2 night I hope tonight he'll get better. I activated the Ins. With MetLife and Vet appointment on Monday for wellness check. He's a great puppy we love him so much. Thank you for everything. Pho Miller
Gretel
Golden Retriever Puppy
A Nightmare! Once you pay for your dog there are numerous steps that are required and must be followed in order to validate the entire process, (from the transportation details to the healthcare, vet requirements and numerous other steps), I had to jump through many hoops in order to get in contact with the related personnel for each of those steps. Therefore, every time you call the main phone number, (If you ALREADY bought AND PAID FOR your dog), you NO LONGER get the immediate attention (with a live person) like you did when you were buying your dog. Instead, you are directed to a secondary line where you are placed on a long (jingle) hold until eventually being promoted to LEAVE A MESSAGE since there is no one to take your call. You are only important UNTIL you pay them. After that you will need to spend DAYS on the phone trying to get the assistance that is required in order to validate all of their requirements. A MAJOR MISTAKE! I will NEVER recommend Pawrade! Rick H
Customer photo of Golden Retriever puppy from Katherine K.
Scarlett
Golden Retriever Puppy
Pawrade matched us with our perfect puppy! The polite and professional staff worked expediently to make our selection and transaction process easy and successful. Tony, Jaclyn, and Reagean always communicated swiftly and thoroughly to answer my questions and concerns. We definitely found a quality puppy, sweet and happy, and a great fit for our family. I would definitely recommend Pawrade to others looking to adopt a healthy dog.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.