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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 351 of 589 of 17,657 customer reviews

Customer photo of Dachshund, Mini puppy from Karen C.
Thonus
Dachshund, Mini Puppy
What a great service....ranks right up there with AAA. My last three doxies were rescues (someone else had put problems into these dogs) and now I can get a dog of my choice. I selected THORUS, who is now call CHISUM (after John Wayne) I selected from the picture a brown noser with BIG ears, but the real thing that got me was the 4 sec. video when the dog was excessively wagging his tail while chasing the person....not playing with the toys. I think you need more videos of the dogs...so we can see the color and movement....you can tell if the dog is a leader or a follower. P.S. I really appreciate all the notification so I do not forget what to do. I'm still looking for a double dapple with big ears! BUT this service is a heaven because you do not know who to trust. I just can not thank everyone enough for my happiness and the well-being of my healthy puppy including the transport service.
Customer photo of Shiba Inu puppy from Tayquan U.
Akira
Shiba Inu Puppy
Very informative and available every step of the way. Akira arrived as healthy as could be and immediately marked her territory.
Carys
Dachshund Puppy
Great job with delivery. Our new pup Lulu is very tired but doing well we think. Thank you.
Henley
Shih-Poo - Shihpoo Puppy
It was a long journey. But the second I seen her I was so excited and happy. The transport guys were great. She was well taken care of. I have nothing bad to say about Pawrade. I will now treat my puppy like a little princess and love her unconditionally. Thank you
Jojo
Shih Tzu Puppy
I was a little nervous but when Wag On Wheels delivered my puppy she was perfect. Everyday we don't do anything but smile.
Ziggy
Cavapoo Puppy
I think Pawrade is a wonderful outlet for all those independent puppy families looking to market their puppies. Everything was taken care of, and done in a timely manner except for notifications the day before the puppy was to arrive. Then no information or response to calls until the night before, after we had gone to bed, and then not to the day of arrival. Kind of frustrating as we did not have all the information we felt was necessary to pick up the puppy at the airport. It did come through on the way and I was able to take care of it fortunately. Other than that, everything was well explained and covered by different departments of Pawrade. I do have to say one or two of duplicate emails would have been fine, but sometimes we received 8-10 emails that said the exact same thing, which was annoying opening all those emails that were duplicates! Two identical emails are more than adequate I think.
Customer photo of Havanese puppy from Mara M.
Sergio
Havanese Puppy
We loved going through this process with pawrade. Everyone was so kind and helpful. They really care about doing what's best for the puppy and the family. Everything went smoothly and we couldn't be more happy and in love with our new fur-baby. 🥰
Rusty
Dachshund, Mini Puppy
Costumer service was very good and able to talk with a live person when questions arose. Delivery of puppy was very professional. Overall great experience and I will highly recommended Pawrade to family and friends
Luna
Havanese Puppy
Overall a great experience. All team members were great! Only one problem was with the actual pick up. The location was incorrect that we had for picking Luna up (perhaps due to arrival time) which was stressful! Would definitely recommend your services to anyone interested in a puppy!
Ingrim
Pug Puppy
We are very happy with our puppy but there were some bumps along the road. We found out the day before we got him that he had an umbilical hernia that we were not informed of. Offered $100 when that condition typically drops the cost of purebred dogs 20% which in our case would be $600. Paid over $1100 for transportation to be offered only one time that really didn't work for us and we were stuck with it. I asked at least 5 times for a video we were sent of the puppy to be emailed or texted because there is no way to save things from your message system and was told over and over by numerous staff members that I would receive it and never did. Just a lack of proper communication and customer service. Don't think we would use this service again, the price is way too high for poor service.
Customer photo of Dachshund, Mini puppy from David G.
Dom
Dachshund, Mini Puppy
Smooth process with multiple moving parts all geared towards the animals well-being.
Customer photo of Labrador Retriever puppy from Mickey L.
Laken
Labrador Retriever Puppy
I was able to find a wonderful Lab puppy through Pawrade. Although the process is detailed, I could tell Pawrade was doing their best to protect the puppies so I did not take umbrage at the "do this" and "don't do this" nature of the many instructions. In the end I got the pup I wanted and would not hesitate to use Pawrade again.
Bronson
Pomeranian Puppy
I was impressed with my experience and would highly recommend your service.
Customer photo of Havanese puppy from Stan K.
Harriet
Havanese Puppy
Pawrade is without a doubt the BEST company to use when purchasing a puppy. I have been down this road before with other companies and have always been disappointed. Pawrade met my expectations in the acquisition of my AKC Havanese puppy. The very best puppy. The breeder Kenneth Yoder has produced a litter from AKC parents that totally meets breed standard. Pippa, as we call her, has been this "Joyous Havanese" from the moment we got her. I would like to thank the various Concierge staff that made this come about. That includes Rachelle, Shannon and Destiny. Each and every one was exceptional in finally getting my pup to me. They were kind, understanding and always helpful. The owners have chosen their staff well and I hope they can forward my sincere gratitude to them. SK
Customer photo of Shih Tzu puppy from JayLisa B.
Asher
Shih Tzu Puppy
Took a while to get my puppy but well worth the wait! Just took him for his check up and he was already current on all his shots...
Customer photo of Goldendoodle, Mini puppy from Linda V.
Hampton
Goldendoodle, Mini Puppy
TOTALLY AWESOME AND VERY FRIENDLY, VERY NICE, KIND AND HELPFUL WITH MY NEW BABY PUPPY! PROFESSIONALS, WHAT A BEAUTIFUL BLESSING IT WAS FOR ME 🙏😇🥰. THANK YOU GUYS WITH ALL MY HEART ♥️, MANY PRAYERS & BLESSINGS TO ALL🙏😇
Naiara
Beagle Puppy
I was not very pleased with Pawrade. I realized that I had to find a new home for her and when I called and left a message for the concierge, he did not call me back. Someone named Elisa called me to find out how she was and when I said that I needed to find a new home she just said, "there are no refunds". She did not talk to me about possible places I could look for who would take her or any other things I could do.
Marco
German Shepherd Puppy
Very courteous and professional, your personnel were very helpful and attentive to our needs
Customer photo of Havapoo puppy from Jessica D.
Romina
Havapoo Puppy
I had a great experience with Pawrade. Kenneth was so nice to work with. He emailed me very quickly after I was interested in my pup and set up a zoom call with Candace the breeder right away. He answered all of my questions which made me feel very comfortable with going with Pawrade. Overall amazing experience and I am so in love with my Penelope! I would definitely recommend Pawrade to anyone looking for their new pup ❤️
Lisa
Cavalier King Charles Spaniel Puppy
I was told that the puppy I would be getting was named Lisa. What showed up was a puppy named Ella. Not very important for a pup at this age, but I wonder if pups got switched on me. However, we are very happy with her, and her new name will be Polly.
Betty
Cockapoo Puppy
Right now my new puppy who I just got Sunday is sick with Parvo. My vet said due to the incubation period it had to come from the breeder. So, right now I'm devastated. Just hoping she recovers.
Customer photo of Yorkshire Terrier - Yorkie puppy from Belinda B.
Zilo
Yorkshire Terrier - Yorkie Puppy
So happy to have found our new furbaby on Pawrade. He gives us so much joy! He's already one of the family!
Customer photo of Siberian Husky puppy from Brent G.
Jalisa
Siberian Husky Puppy
This was my first time using Pawrade. The process was impressively thorough and easy. The communication all along was fantastic with the Pawrade representatives as well as with the breeder when it came close to the pick up date. I was so impressed with every step. The puppy's well being, safety and care were always at the forefront!
Magic
Beagle Puppy
Pretty easy…safe and dog is wonderful. Just picked up the puppy from American Airlines Cargo at Milwaukee Airport he was just shipped from Ohare in Chicago got home he played and checked things out for about three hours and just ran out of gas and went to sleep and is resting comfortably! Thanks Pawrade!
Jeneva
Siberian Husky Puppy
Jeneva is a great alert intelligent presence that keeps me happy. She is good at potty training and is friendly to anyone. There is great spirit in Jeneva and she will make a wonderful lifetime companion.
Customer photo of Boston Terrier puppy from Carol H.
Josephine
Boston Terrier Puppy
Josephine is a sweet active and affectionate puppy. I believe she was well socialized by Arlene, the breeder, and her family. I enjoyed working with Destiny of Pawrade. I was, however, very disappointed that I was unable to go the breeders home to pick up the puppy. It would have given me a much greater assurance that she wasn't raised in a puppy mill. We've renamed her to Candy. She's fitting right in with our family and is having a lot of fun playing with our 6 year old Boston Terrier Charlie. She's eating well and sleeping well. Candy is a joy to us. Thank you. Carol Hennessy

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.