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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 384 of 589 of 17,657 customer reviews

Customer photo of Havapoo puppy from Karol P.
Roberta
Havapoo Puppy
Earlier notification regarding the needs of having nutri-cal on had for the puppy.
Rex
Australian Shepherd Puppy
Perfect service! After care whatever everything great! I got to pups from them. Both of them are sooo cute. I really appreciate there help to meet my new family.
Customer photo of Goldendoodle puppy from John & Kim M.
Grover
Goldendoodle Puppy
We couldn't be any more happier than we are right now. Our experience w Pawrade from beginning to end was outstanding. Communication was above and beyond. Delivery was fast and Kirby has adjusted very well to his new home. We will highly recommend Pawrade! Thank you!!!
Customer photo of Pomsky puppy from Georgann W.
Beau
Pomsky Puppy
I have never been so pleased with every aspect of a transaction until I reserved my precious Pomsky Beau. Everyone I had the pleasure of working with was kind, professional and would respond to my questions in very little time. Beau is exactly like she was described and I am so in love with her. I am sure in about a year I will be ready to do this again. Thank you so much for making this process so easy.
Customer photo of Pomeranian puppy from Diana F.
Paulette
Pomeranian Puppy
Really great service. They are on top of everything, great communication. Great response time. Lois was wonderful to work with, explained everything couple of times to me till I got it, she really helped calm my nerves threw all of this. I am really happy with my sweet puppy.
Konnor
Cockapoo Puppy
A wonderful, organized, and happy experience! We love our little puppy!
Customer photo of Maltese puppy from Jay C.
Dahlia
Maltese Puppy
Pawrade has been Amazing! There follow up & Customer Service is Perfect! We receiced our puppy right on time as agreed & she had been so well taken cared of by the breader she was so clean and well gromed! & the delivery service was kind and courteous through the whole process! In these uncertan times were customer service has fallen by the wayside, Pawrade is the shinning example of how a Great company should treat there Clients! The whole process has been perfect! From our 1st contact with Pawrade to our Baby being delivered right to our front door! Its been truly Amazing! We would highly recomend them to anyone including our on family looking for a Dog to add to there family! Sincerely, Jay C
Customer photo of Shih Tzu puppy from Ruben G.
Olanna
Shih Tzu Puppy
First time using Pawrade, I'd have to say I am very impressed with service. I would recommend to anyone.
Customer photo of Cavapoo puppy from Diane M.
Virgil
Cavapoo Puppy
Virgil now named "Wally", arrived on schedule and in good health.Sweet Briar Pet Transporter took good care of my tiny 3.5 lbs 9 week old Cavapoo.
Customer photo of Cocker Spaniel puppy from Jay G.
Barrett
Cocker Spaniel Puppy
Everyone we spoke with was extremely efficient and professional, and Barrett has a great disposition! He is sweet and cheerful, and he was obviously very well taken care of before he became ours!
Gara
English Bulldog Puppy
Everything was great and seamless, every representative I spoke to was friendly and professional. The only reason 5 stars was not given is because when I inquired about the micro chip information, there was not much given. I think a best practice or improvement that should be made is to be notified where the puppy is registered with their microchip. When my questions regarding the micro chip couldn't be answered the breeder contacted me.
Camila
Malti Poo - Maltipoo Puppy
I enjoyed working with you to find my special puppy. She is doing well. Her birthdate was incorrect on the website tho so some confusion. I'm having questions about the insurance. Need to find.
Customer photo of Miniature Australian Shepherd puppy from Adriana C.
Aliya
Miniature Australian Shepherd Puppy
We are so in love with our sweet puppy! We had a great experience working with Lois in customer service. She went above and beyond to make our experience as enjoyable as possible. She was so compassionate and understanding to our needs. We also briefly worked with Kelli, In management, and she was also wonderful to work with, and was so helpful! Overall, my experience with Pawrade was great!
Customer photo of Cairn Terrier puppy from Jaela N.
Greyson
Cairn Terrier Puppy
Pawrade really went above and beyond to ensure that we were well informed throughout the entire process. I would highly recommend them. They did a great job of connecting us with our new puppy!
Ronald
Dachshund Puppy
We are ecstatic over our new baby. The breeder was awesome and our puppy is in great health. Could not be happier with our Long Haired Dachshund. Thank you so much
Customer photo of Schnauzer, Miniature puppy from Jane B.
Addison
Schnauzer, Miniature Puppy
This is our 2nd puppy from Pawrade and they have done and exceptional job both times, we would highly recommend them to anyone wanting a new puppy ! They provide a great service and do all of the work, the transition was seamless and we couldn't be happier!
Gavin
Poodle, Toy Puppy
He is everything you said he was, and arrived just as promised. He did have 2 ticks, which were detected upon arrival and immediately removed. He is beautiful and is crate trained! Thank you. We are already in love!
Matheson
Yorkshire Terrier - Yorkie Puppy
We are so pleased with how everything was so smooth from beginning to end. Our pup couldn't come home to us for awhile due to him not being at the age they allowed. Our concierge Carli was the best. She kept us in the loop and up to date with our Maverick. They delivered him straight to our house and the service was great! The kept us in the loop the whole trip and we were able to track them the whole time. I would absolutely recommend going through Pawrade!! We are so pleased and so happy we have our little Maverick!
Farrah
Dachshund, Mini Puppy
From the purchase of Farrah to her arrival, your service has been impeccable. Thank you so much!!!
Customer photo of Dachshund puppy from Victoria V.
Sharon
Dachshund Puppy
Pawrade was wonderful! We spoke with Carli and she was so helpful and got back to us immediately when we had any questions! Great Experience!!!
Customer photo of Poodle, Miniature puppy from Donna W.
Amara
Poodle, Miniature Puppy
My furbaby was in great condition when I got her. The men were very nice and very helpful.
Edward
Havapoo Puppy
We are so happy. Thank you to Pawrade, PETPAY and Wags on Wheels for making this experience so wonderful and easy.
Customer photo of Shih Tzu puppy from Mark W.
Kate
Shih Tzu Puppy
Everything went well with the transaction except for it seemed a little confusing with the multiple "pay" options for financing. The transaction went smooth and we had our new baby in arms in a few days. The transportation personnel stayed in touch until she arrived.
Ianna
Cavapoo Puppy
Great experience, love my puppy the only thing communication need to be a little better after the purchase Will purchase again
Cortez
Goldendoodle Puppy
We loved our experience with Pawrade! Everything was so easy and we love our Goldendoodle.
Amber
Cavapoo Puppy
Your team was in constant communication with me every step of the way. I am beyond grateful for our new fur baby and would recommend Pawrade as a source to find a puppy!!
Ricky
Goldendoodle, Mini Puppy
Let's begin with this: from start to finish we had exceptional communication with the Pawrade team, they always answered my questions within few minutes or even better, when we needed to speak to somebody over the phone there was a Pawrade member answering the phone and who knew most of the details of our case. We were really hesitant to adopt a pet via Pawrade because of contradictory reviews (BBB, Trustpilot); but my kids had selected the puppy they wanted then we decided to initiate the process. The whole process was carried out over Pawrade's (Petpay) internet platform, then there is always a record of the conversations. We decided to pickup the puppy at the breeder's location to avoid over stressing the puppy, the puppy at reception was fine and so far our goldendoodle is doing fine and getting used to our home. In my opinion if you ever have issues with Pawrade most likely are due to the breeder, in our case Pawrade and the breeder were ok. Thank you Pawrade team you did great!!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.