Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 393 of 589 of 17,657 customer reviews

Ariella
Beagle Puppy
Was simple to get my puppy from the airport. I have not received this change of ownership email.
Gavyn
Malti Poo - Maltipoo Puppy
My experience was perfect. Starting from the first time I reached out about a pup. Service was excellent so I decided to work with Pawrade.
Hezekiah
Goldendoodle, Mini Puppy
It was my first time looking for a puppy. I called customer service and Joseph helped me with the process. He explained everything so well and answered every question with kindness. The website helps a lot for every step. They were very careful and helpful to deliver my puppy with great communication.
Sprout
Golden Retriever Puppy
We love our sweet golden! Travel went amazing and he is just as we hoped. Got all documents and a clean bill of health. We are one happy family with Charlie!
Landon
Poodle, Miniature Puppy
Omg this was the best informative company I have ever dealt with absolutely fantastic
Ismael
Goldendoodle, Mini Puppy
We absolutely love Ishmael! He is such a sweetheart. Gave him a bath and combed him and he stood there with no problem. Sleeps wonderfully in his cage and plays good with our doberman.
Germaine
Poodle, Toy Puppy
Everything went great. Everyone was very professional, courteous and helpful. I would recommend you to anyone searching for a new pet.
Sariah
Corgi, Pembroke Welsh Puppy
Pawrade was so great to work with through every step of finding my puppy! Each person was so helpful and willing to take the time to answer my questions. I'm so happy I went through them and found the perfect puppy for me.
Windy
Cockapoo Puppy
The excellent service & everyone I spoke to were the bomb ! Also the drivers where top of the line, calling me sent me a pic & were so kind. Good job Pawrade !!!!!
Jax
Havanese Puppy
We just love our new edition, Jax! Pawrade made us feel comfortable and helped at anytime we needed it. The experience was wonderful and easy. They, Pawrade are just wonderful. We thank you very much.
Ayla
Shih Tzu Puppy
I am so happy that I purchased Ayla (who is now known as Zoey) from Pawrade. From the time I inquired about her until the day I received her I had nothing but an enjoyable experience. Everyone I either spoke to or text was very informative and pleasant. I highly recommend Pawrade for anyone interested in purchasing a puppy or older dog. I also want to give a shout out to Furry Freight who transported Zoey from Indiana to New Jersey. Another enjoyable experience and we received our pup exactly when they said we would and the driver who transported Zoey, Tyler, was also a very pleasant and informative person. 5 stars for everyone.
Harley
Rat Terrier Puppy
I was very nervous buying a puppy by internet. However the company is real, and they always answered my questions, kept me updated on the puppies journey and my sweet puppy was delivered from Missouri to California safe and sound, no issues. I would definitely buy my next puppy through Pawrade. One added mention, on my puppies initial vet check, the vet stated that this puppy came from high quality breeding, which made me feel good. All went well.
Titan
Bernese Mountain Dog Puppy
First time using this company as a surprise gift for my wife, was a fantastic experience. Every question I possibly had answered as well as up to date information on anything
Gladys
Bernedoodle Puppy
Pawrade did an awesome job. Transport kept me informed through out travel. The concierge was always responsive to my requests and immediately answered all my questions. 5 stars
Major
Malti Poo - Maltipoo Puppy
You are terrific,thank you for eager assistance in processing Major Multipo to his forever home.we are enchanted, he is well adjusted,spunky,quickly adjusting to all hie foos,toys,bed et and charming everyone
Maxim
Labrador Retriever Puppy
Great to work with Pawrade to find our perfect dog. Very knowledgeable staff and a trusted breeder. Great communication in all steps along the way. Thanks again!
Dario
Dachshund, Mini Puppy
I had a great experience. The process was smooth, and the communication was exceptional. Our fur-baby was received within two weeks of our order. We received the sweetest miniature dachshund, boy. He is everything we could ask for. Thank you so much such a wonderful puppy. I was happy that I got to speak with the breeder and make a great connection. DownHome concierge's service was wonderful as well. Thank you.
Michael
Saint Bernard - St. Bernard Puppy
Pretty solid. A bit of miscommunication surrounding the start date for his departure date (pampered ground transportation). I was a bit concerned about the long trip but a happy, energetic and hungry puppy arrived non the worse for wear.
Brandi
Golden Retriever Puppy
Getting information and the sales team were informative and the process went easily. I would advise anyone using Pawrade to set in for some reading and make sure you understand what you are committing to. There are deadlines and procedures that must be followed to the letter. At times overlapping and duplicate communications made things a bit confusing as to where I was in the process. In the final stages there were some hiccups. The "team" answers or updates you so you can be hearing from many different people. This was also a bit confusing. Finally I was assigned to just Kelli. She was knowledgeable and got us through the final process and saved the day. We are very pleased with our new pup. I think if they iron out a bit of their customer service issues this is a nice place to get a new dog.
Cordelia
Maltese Puppy
My entire experience from the moment I reserved my puppy to the time I received her was so smooth and hassle free. I was expecting a lot of roadblocks but there were none. The entire process is very smooth.
Jax
Schnauzer, Miniature Puppy
We nearly got involved with a company that ended up being a puppy scam. After looking at the other reviews from other customer, we also spoke to people within this service, it was a no brainer to move forward with PAWRADE. It's a step-by-step process that makes you feel secure through the entire process. Everything went so smooth!! We are super happy with our new little Fur-Baby. Thank You Pawrade!!
Customer photo of Morkie / Yorktese puppy from Shelly P.
Sophia
Morkie / Yorktese Puppy
Overall I had a great experience with Pawrade. The only thing that frustrated me, at one point, was delayed communication trying to schedule Sophia's pick-up day. However, I do understand that the holiday time frame and busyness likely contributed to this problem. I would use Pawrade again.
Everleigh
French Bulldog Puppy
This is our second puppy. I'm super pleased with Pawrade I appreciate all the follow ups and updates. They've made it a smooth transition. Thank you very much!! We are so happy with our new puppy.
Jaliyah
Malti Poo - Maltipoo Puppy
You really do NOT want me to address this situation right now. You might want to familiarize yourself with what has happened before sending things like this to customers!!! Your response at this point I must say is horrendous!!!
Jaden
Dachshund, Mini Puppy
Everyone at pawrade made the whole process seamless and easy. If I had any questions they were quick to respond and get me the answers I needed. Very happy with the service.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.