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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 4 of 589 of 17,657 customer reviews

Reese
Goldendoodle, Mini Puppy
Every one did an excellent job .Reese is so Cute and full of energy.Thank you so much and I hope everyone had a safe trip home
Hallie
Cavalier King Charles Spaniel Puppy
I am extremely satisfied with the Puppy! However I would have liked to have one agent to speak to each time. I find the paperwork to be a little overwhelming
Customer photo of Chihuahua puppy from Devon O.
Calvin
Chihuahua Puppy
Amazing process and experience! Super happy with the outcome and love my new puppy!
Customer photo of Poodle, Toy puppy from David A.
Chloe
Poodle, Toy Puppy
I was skeptical of the process with all the scams out there about puppies. I took the chance and questioned along the way. I was extremely surprise with the process. The concierge took care of all my question and I got to have a video with the breeder. I got to see mom and dad dogs and how they were living. At one point I asked if tge breeder would adopt me because the dogs were do pampered. Delivery was just as great. All in all, I'm very happy with the process and will do business again with Pawrade
Customer photo of Dachshund, Mini puppy from Amanda B.
Margo
Dachshund, Mini Puppy
Everything went smoothly. I would buy from the breeder and Pawrade again. I'm beyond thrilled with my puppy.
Barry
Shih Tzu Puppy
Josephine and I are extremely satisfied with the total service. Lois was extremely helpful with any questions and concerns. Carly was also extremely helpful. All parties that we spoke to were lucid and patient. The travel staff took care of little Buddy aka Barry. Buddy is a sweet, playful and adorable puppy. Thank you Pawrade
Customer photo of Corgi, Pembroke Welsh puppy from Luke M.
Eleni
Corgi, Pembroke Welsh Puppy
My experience with Pawrade could not have gone any smoother. Eleni arrived in great shape, to my door. She has had her first vet visit here and is doing great!
Lambert
Shorkie Puppy
The process was outstanding and I love my puppy
Miles
Chihuahua Puppy
Puppy is beautiful, good communications and response, when any unexpected issues came up they were quickly resolved.
Isabella
Cavalier King Charles Spaniel Puppy
pawrade was a joy to work with when finding my puppy. they provide support every step of the way & have amazing customer service. i cannot thank pawrade enough for helping me find my precious puppy.
Cinnamon
Yorkshire Terrier - Yorkie Puppy
Mindi and Donna were great ; however , I did not like how I got the breeder information only 2 hours before I was supposed to leave for trip to pick up. It had been 8 days. My travel coordinator I got the initial email introducing herself and then 2 hours before I left a reply: breeders name and phone number. That’s it. The process is too long and it completely stressed me out not knowing if I was getting a dog after spending over $4k. I also still have not received medical records or the email from Lindsay something to upload my doctor notes to. Also, I’m thrilled with Cinnamon, but I was curious about another Yorkie from a different mother. I was told it was a different breeder although they have the same dad??? Upon meeting my breeder, she did in fact have another litter so …..??. Plus her tail wasn’t docked. It would have been nice to see medical stuff before spending that kind of money because yorkies usually run $24-2700.
Customer photo of Yorkshire Terrier - Yorkie puppy from Kathleen G.
Bonnie
Yorkshire Terrier - Yorkie Puppy
It was so easy. Everything went very smoothly and quickly from the paperwork to the transport. We had our Bonnie within 2 weeks. We just love her.
Customer photo of Malti Poo - Maltipoo puppy from Walter G.
Isla
Malti Poo - Maltipoo Puppy
The staff is wonderful, professional. Always answer right away. Full information. I did not put 5 stars because I was never told about Express Pets They farm out that part. The travel could be explained and with visuals. Also. Now PetPay. There could be more step by step on the end part. Overall it’s a very good organization. Breeders Vetted. We love our dog
Kayla
Bichon Frise Puppy
This organization definitely has its act together. Their customer service and consistent follow up with with questions is an excellent example as to how an organization should treat customers. Their attention to detail and a clear sensitivity for pet owners and pet owners love of animals was spot on. I would not hesitate using this organization again.
Customer photo of Havapoo puppy from Joi C.
Universe
Havapoo Puppy
What's an amazing service ! My little guy butters came on time he was clean and calm and healthy.
Customer photo of Malti Poo - Maltipoo puppy from Francine L.
Buttercup
Malti Poo - Maltipoo Puppy
Pawrade made my transaction seamless. The communication from beginning to end was flawless. My little chloe (aka buttercup) is perfect. She making things in my life happy again. Thank pawrade
Customer photo of Yorkiepoo - Yorkie Poo puppy from Ann P.
Flynn
Yorkiepoo - Yorkie Poo Puppy
Our experience with Pawrade was amazing! They communicated with us throughout the whole process and kept me up to date on our pup. The delivery service was also amazing with keeping us updated on travel status and got our puppy home quicker than anticipated!
Customer photo of Yorkiepoo - Yorkie Poo puppy from Blanca M.
Forrest
Yorkiepoo - Yorkie Poo Puppy
Our experience with Pawrade was excellent from start to finish. The entire transaction was easy and smooth. We were able to browse the website and choose our puppies, and once we made our decision, Pawrade contacted us right away to guide us through the process. Their staff is amazing, very responsive, helpful, and supportive every step of the way. The breeder was wonderful as well. We decided to travel to Ohio to pick up our puppies in person, and he was very welcoming when we arrived. It was clear the puppies had been well cared for because they were comfortable and clearly loved their breeder. They were ready to go home with us, and the breeder was friendly, kind, and very easy to work with. Overall, we had a great experience with both Pawrade and the breeder. We are so excited to have our little ones home with us!
Customer photo of Cavachon puppy from Linda D.
Hansel
Cavachon Puppy
Tara and Donna were so helpful with their assistance. The Puppies Express kept me apprised of there transport and great communication on the delivery day. Our little guy was happy and in very good spirits!!! We were so pleased that he went to our back door when he needed to void. Obviously the breeder started potty training. THANK YOU Pawrade for the great breeders that provide such tender loving care to their dos and puppies.
Customer photo of Schnauzer, Miniature puppy from Shantel L.
Samuel
Schnauzer, Miniature Puppy
I had an excellent experience with Pawrade! The entire process was smooth, professional, and well-organized from start to finish. Communication was clear every step of the way, and they truly care about the well-being of the puppies and matching them with the right homes. Our new puppy arrived healthy, happy, and exactly as described. You can tell they work with reputable breeders and take great pride in what they do. I highly recommend Pawrade to anyone looking to add a new furry family member. Five stars all the way!
Addie
Cavalier King Charles Spaniel Puppy
I'm so happy with my baby!!! She's settling in quickly, and the delivery was seamless. Plenty of communication while she was in transport, arrived healthy and eager!
Evelyn
Jack Russell Terrier Puppy
We can’t be more than happy to have our puppy with us. We are very thankful with the outstanding service we received from Pawrade since the first sight love. They answered every question we had until we got out puppy at the airport. This was a wonderful experience and we felt personal support in every step. Now we are enjoying having our new member on the crew. Thanks so much ❤️🐶
Emily
Dachshund, Mini Puppy
We paid ~$7,500 for a mini dachshund advertised as blonde and already spayed. She arrived bright orange and has now gone into heat at 8 months, meaning she was never spayed despite paperwork saying she was. Multiple attempts to contact Pawrade have gone unanswered.
Customer photo of Beagle puppy from Maria G.
Noah
Beagle Puppy
Puppy came home clean and healthy! All the process was great and we are so happy that our puppy is finally home :) thank u for your great service
Grace
Boston Terrier Puppy
Thank you so much for everything our family is filled with so much joy now that Grace is here
Customer photo of Boston Terrier puppy from Janet D.
Jetta
Boston Terrier Puppy
I am pleased with the process in getting Jetta (Emmy) home. She arrived at 3:30am this morning. She was a little nervous at first but settled down shortly after. We snuggled for a few hours. Did not take her long to feel at home. Thanks for all you did.
Jinx
Boxer Puppy
Process was good for the first time buying a dog via the internet. The transportation concierge did a good job keeping appraised. The drivers kept me up to date on the timing of the delivery. They arrived within the hour of their estimated time of arrival.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.