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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 438 of 589 of 17,657 customer reviews

Customer photo of Cockapoo puppy from Nancy G.
Tessa
Cockapoo Puppy
Everyone I talked to was very helpful. When we realized that the breeder was close to where we would be traveling on the date our puppy was available, they helped facilitate our picking her up rather than using the ground transport we were originally scheduled for. I would have given five stars, but the PetPay side was often confusing. That said, the Pawrade employees were very helpful resolving those issues for me. Also, I would have liked it more if a Zoom visit had been arranged as part of the adoption process. The overall experience was positive and I would recommend this company to anyone looking for a new fur baby.
Customer photo of Pug puppy from Maryann L.
Casey
Pug Puppy
I've named my sweet pug Frankie. It did not take 1.5-3 weeks for him to arrive as projected - it was 1 month to the day. I was told the delay was because of my location in NJ. They finally found a delivery service, and they picked up Frankie 9 days later than I was told (Aug 11 rather than Aug 2). He traversed the country, and then was delivered to my billing address rather than delivery address. The transport company did not even have my address. He finally arrived after midnight on 8/16. I did a lot of schedule juggling, cancelled travel plans, and stayed up late several nights to await his delivery. Communication was minimal during the whole process. My points of contact kept changing. Customer service is definitely not a priority for Pawrade after the sale.
Isaac
Great Dane Puppy
Pawrade was amazing! They answered all my questions with patience and lots of details. They helped me stay connected with the breeder until my new puppy was ready to be delivered and after. I would highly recommend!!
Customer photo of Pug puppy from Judy G.
Bear
Pug Puppy
Very good professional team that keeps you informed and up to date on your puppy's progress to final destination your home.
Customer photo of Beagle puppy from Charlene C.
Kimmy
Beagle Puppy
Christian at Puzzle Piece carriers is awesome and so is Kimmy! Thanks Pawrade! You folks are simply the best !
Spencer
Chihuahua Puppy
Got our dream puppy healthy and smart. If you don't want to have to worry about scams get your puppy here
Kevin
Beagle Puppy
No records of his shotes! He looks like he was nuiter? He is a very good dog,l love him!
Customer photo of Australian Shepherd puppy from Kevin C.
Boomer
Australian Shepherd Puppy
I was initially unsure of internet puppy shopping, after finding Boomer, now Bear , we had a great experience and felt secure in the knowledge we were getting a healthy pup from a quality conciseness Breeder !!
Customer photo of Golden Retriever puppy from Susan S.
Briana
Golden Retriever Puppy
Pawrade staff were friendly and easy to deal with. They respond quickly to communications throughout the buying process but are a little slower once purchase is set up. Our puppy arrived very healthy and we are having a great time with her.
Customer photo of Labrador Retriever puppy from Pam J.
Mack
Labrador Retriever Puppy
Pawrade is awesome. . . we were looking for a new addition to our Black lab family and ran across Pawrade. Viola . . . we found Cooper (Mack). The Pawrade process was easy and they answered all of our questions with complete information (not canned responses). They let us know where Cooper was in his travels to his new home. The transporters kept us up to date with where they were and updated his ETA on a regular basis. They even sent us pictures when they got stuck in traffic. I highly recommend Pawrade to anyone wanting to get a new puppy. You will not regret your decision. THANKS PAWRADE!!!!!
Customer photo of Miniature Australian Shepherd puppy from Natalie L.
Julianna
Miniature Australian Shepherd Puppy
Overall good experience. I can tell the puppy came from a good breeder. She's healthy and smart. The communication was overall good except for the transportation, it was a little lacking. They picked up our pup from Oklahoma on a Tuesday and said we think we will be there over the weekend. Well pawrade told me that once the company picked up the puppy we would get an eta and a gps tracking, the transport company said that they never heard about gps and that they could give a very vague eta. I just wanted to make sure we were home (because we work full time). This is the first dog I have ever bought and not rescued because my daughter wanted this specific breed. I probably won't ever use a service like this again but if I have to recommend one I would recommend Pawrade.com
Madonna
Cavalier King Charles Spaniel Puppy
As far as the process,to obtain the dog. It was quite efficient. Dog arrived as promised..at 5am! Food that the dog was to have regularly eaten dog would not eat it. In taking dog to my vet. She was undernourished with a loose baby tooth While she came from Missouri. Her vet check came from Arizona????? The staff,themselves have done a great job...following info from breeder. Thank you
Response from Pawrade.com:
Cathy, we have reviewed your puppy's vet paperwork and everything says Missouri with no mention of Arizona. Someone from our team will reach out to you to clarify. We hope your new puppy is eating well now! We are wishing you so many happy and wonderful adventures together. Give her a squeeze from all of us at Pawrade.
Customer photo of Yorkshire Terrier - Yorkie puppy from Donna W.
Tinkie
Yorkshire Terrier - Yorkie Puppy
This was the first time I went through this kind of process. It seems to work very well. I loved the tracking on the delivery process. It helped me stay calm from the excitement of waiting for the puppy.
Customer photo of Olde English Bulldogge puppy from Randy G.
Blaze
Olde English Bulldogge Puppy
Our puppy is a great looking dog! Unfortunately, I was surprised to hear that he traveled with 15 other dogs on his way to our house and consequently was diagnosed with Coccidio parasite upon his initial vet visit which was performed within the 72 hrs window of receiving him. Puppy now has to take medication for a week making potty training a lot more difficult given his propensity for diarrhea in the setting of the parasitic infection that he did not have prior to leaving the breeder. Additionally, I was receiving group texts from other individuals that were expecting puppies during his time in transit and the text messages were being sent at ungodly hours of the morning (i.e. 330 am, 200 am). The text messages were sent from other individuals that had nothing to do with our puppy. otherwise, Pawrade is a very organized company and I was extremely satisfied with all individuals that I interacted with along the way. I was hoping to receive a puppy in good health given amt $spent
Customer photo of Shih Tzu puppy from Loni G.
Presley
Shih Tzu Puppy
I love my new puppy! He is exactly what I wanted in a Shitzu- chocolate brown and cream colored and full of life. It was easy to pick the perfect puppy from the Pawrade website. Everyone I spoke to was informative and almost as excited as I was. It was a choice between 2 brothers that were very similar. Someone purchased the brother first, so I got the other one. At least that is what I thought. The transport people, who were delightful once they arrived and very apologetic, brought me the wrong puppy. I got the brother and the other people got the puppy I had ordered. Luckily they are so similar, we both kept the one that was brought to us. Pawrade is great but I would suggest that the transport people keep in touch with the new puppy parents, arrive when they said they would and if they will be late, let the puppy parents know right away. My puppy was scheduled for 7 am on a Thurs and arrived at 11am on Saturday without a call first. Thank you Pawrade, especially Lois
Customer photo of Goldendoodle puppy from Piotr S.
Caldwell
Goldendoodle Puppy
Pawrade took all the stress out of finding the perfect puppy ! They stayed in touch regularly from the first day we chose Caldwell to his arrival :) . Third day at home , passed the vet visit with flying colors , perfect little puppy ! Thank you Pawrade team ❤️
Tinkerbell
Corgi, Pembroke Welsh Puppy
When my partner's Pembroke died, i realized just how much of a positive impact his dog had on me. I am still in the process of grieving his loss, but I knew I wanted to get a dog of my own in parallel. This is when I found Pawrade. I'm a biologist by training - and strongly believe that nature (healthy & responsible breeding) and nurture (impeccable owner-dog relationships) makes happily-ever-after. You get out what you put in, folks. Three things Pawrade did that showed me they truly care about matching healthy dogs with responsible owners: 1) My dog's genetic test results, along with both of her parents' test results were listed on her profile page. I didn't have to dig it out of a bunch of back and forth chats like I did with other sites. 2) Prospective owner screening - Pawrade had expectations of me just as I had expectations of them. This is how it should be! 3) End-to-end automated communication, payment, and instructions on what to before and after you get your dog.
Customer photo of Bernedoodle, Mini puppy from Carlotta B.
Paisley
Bernedoodle, Mini Puppy
The new puppy transaction went smoothly. She is a well behaved puppy and is picking up on potty training quickly.
Ella
Cavalier King Charles Spaniel Puppy
Ella is the sweetest puppy I've ever met. She was in the best mood when she arrived and was playing right away. The drivers kept her clean and happy.
Customer photo of Poodle, Toy puppy from Zinaida G.
Norris
Poodle, Toy Puppy
Great service! Everything went super smoothly and we got a great puppy. He is very happy, playful and beautiful. Thank you Pawrade for delivering exactly what was promised.
Ashton
Rat Terrier Puppy
Out standing experience, all phases to getting little Bear home was great. SUPER SUPPORT, THANKS TO ALL. KEN
Customer photo of Bernedoodle puppy from Adrienne P.
Cameron
Bernedoodle Puppy
I'm very happy with how everything has gone getting my puppy! He's so healthy and an amazing addition to my family. Thank you so much pawrade for all of your help!
Leon
Corgi, Pembroke Welsh Puppy
WOW!!! I received my Winston a few days ago and I can't be more in love. Everything about my dealings with Pawrade and my dogs breeder has been exceptional. I received updates (including pictures) from my breeder every week. Any questions I had were answered immediately and the breeder kept my puppy for 2 months at my request as wanted to receive him when I was finished with work (I am a Special Education teacher and I was working summer school). When it was time for Winston to come home the original travel plans had to be revised and he arrived earlier. Since his arrival, EVERYBODY wants to "steal" him from me. I tell them that they can get their own through Pawrade and my breeder Jessi. Thanks again for my furbaby.
Customer photo of Poodle, Toy puppy from Juan E.
Leo
Poodle, Toy Puppy
Excellent experience. Very professional service indeed.
Customer photo of German Shepherd puppy from Christina M.
Alden
German Shepherd Puppy
The whole experience was easy and the staff kept in contact well. Al came on time and was healthy and looked great. Now he's happy and rambunctious. He's a member of the family and we love him! Great job!
Customer photo of Schnoodle puppy from Nicole M.
Mason
Schnoodle Puppy
Thank you to the entire team at Pawrade for help with my Mason. Everyone from start to finish was super helpful and quick to respond to questions, including checking in after Mason's arrival and 72-hour vet appointment. Mason is a little cuddle bug and we are having lots of fun getting to know each other.
Customer photo of Shepadoodle puppy from Priya K.
Higbee
Shepadoodle Puppy
Puppy is a very sweet boy. I never held a puppy all my life but the support I got from Pawrade was wonderful. I was able to make up my mind from may be to yes to get a puppy. It was a easy process. Thank you Pawrade! 🙏
Juls
Cockapoo Puppy
Pawrade was extremely professional and courteous in every facet of our puppy adoption. Our puppy arrived when expected and in good health and temperment. Great job pawrade!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.