overall satisfied with the process of buying our puppy. I was extremely nervous buying a puppy from this website as some of the reviews left much to be desired. It's also extremely unnerving buying a puppy without seeing it or being able to chat with the breeder. You're basically buying a dog blindly. Many requests to speak with the breeder or just get a video or picture of the dog (to ensure accurate representation of the puppy) went ignored. There is good communication from the Pawrade team members and you can always reach them to ask questions but don't expect to talk to the breeder. I read some reviews about folks getting zoom chats with the breeders of their dogs, I guess we were just unlucky. the pet nanny who flew our puppy home was amazing, I am so grateful to her. She sent me pictures and kept in touch via text the whole journey. Zander did arrive pretty dirty (I don't think he was bathed before he was sent to us) and needed a bath immediately upon coming home.
Response from Pawrade.com:
Gilda, as the top rated website to find your new pet, we feel our reviews are stellar! We wish we could have made a connection with your breeder, however you do have their contact information should you wish to speak with them at this point. We are wishing you and Zander many happy memories together.