Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,958 verified reviews from real customers across our trusted breeder network.

Pawrade customer Robert M. with their Pomsky puppy Pawrade customer Cristiane A. with their Poodle, Toy puppy Pawrade customer Christopher P. with their West Highland White Terrier - Westie puppy Pawrade customer Diane S. with their West Highland White Terrier - Westie puppy Pawrade customer Sam M. with their Pug puppy Pawrade customer Kathleen G. with their Shih Tzu puppy Pawrade customer Christine L. with their French Bulldog puppy Pawrade customer Stephen H. with their Labrador Retriever puppy Pawrade customer Michael Z. with their Golden Retriever puppy Pawrade customer Jayson F. with their Schnauzer, Miniature puppy Pawrade customer Michael L. with their Shetland Sheepdog - Sheltie puppy Pawrade customer Deborah F. with their Malti Poo - Maltipoo puppy Pawrade customer Jenifer G. with their Peekapoo puppy Pawrade customer Andrew G. with their Cavalier King Charles Spaniel puppy Pawrade customer Olivia C. with their Cocker Spaniel puppy Pawrade customer Evelyn K. with their Dachshund, Mini puppy Pawrade customer Colleen S. with their Cockapoo puppy Pawrade customer Danny N. with their Maltese puppy Pawrade customer Wendy S. with their Poodle, Toy puppy Pawrade customer Dasia C. with their German Australian Shepherd puppy Pawrade customer Diana G. with their Goldendoodle, Mini puppy Pawrade customer Melody H. with their Mixed/Other puppy Pawrade customer Melanie C. with their Boston Terrier puppy Pawrade customer Jason M. with their Schnauzer, Miniature puppy Pawrade customer Laura D. with their Bichon Frise puppy Pawrade customer Connie D. with their Schnauzer, Miniature puppy Pawrade customer Frank B. with their German Shepherd puppy Pawrade customer Lisa C. with their Boston Terrier puppy Pawrade customer Rizalino S. with their Bernedoodle, Mini puppy Pawrade customer David S. with their Poodle, Miniature puppy

96.5% Satisfactory Score
based on 17,958 verified reviews

5 Stars 
 14,892 (83.0%)
4 Stars 
 1,853 (10.3%)
3 Stars 
 583 (3.2%)
2 Stars 
 228 (1.3%)
1 Star 
 402 (2.2%)

Showing page 473 of 599 of 17,958 customer reviews

Customer photo of Corgi, Pembroke Welsh puppy from Michael M.
Sadie
Corgi, Pembroke Welsh Puppy
Though getting the puppy was an easy process, it felt as if replies slowed down after payments went through.
Response from Pawrade.com:
Michael, we're sorry to hear you felt communication slowed down after purchase. While communication will sometimes slow if your puppy is not ready to travel we will take this feedback and look to improve the experience for future customers. We wish you and Sadie a lifetime of memories!
Customer photo of French Bulldog puppy from Patricia D.
Mabel
French Bulldog Puppy
Your job was fine, but so many emails. It was hard to keep track. Do all dogs have a microchip.?
Customer photo of Aussiedoodle puppy from Ruth S.
Gypsie
Aussiedoodle Puppy
The handoff went well. The owner was very helpful and very caring. He truly seems to love animals.
Tyler
Cocker Spaniel Puppy
It was a very difficult decision to purchase a puppy from long distance, from a broker, however Pawrade made it a bit less uncomfortable. They setup a Zoom meeting with myself, the puppy, amd the breeder, and once I decided to move forward they provided ALOT of information and updates along the process. I received a beautiful, healthy, happy spunky puppy.
Paw icon

Customer photo of Maltese puppy from Natalie J.
Janice
Maltese Puppy
Wonderful organization and fantastic people to deal with.
Customer photo of Shih-Poo - Shihpoo puppy from Sandra S.
Moses
Shih-Poo - Shihpoo Puppy
My puppy arrived last night healthy and happy,a little wound up from his 4 day ride across the west.Oscar settled down soon enough though,love him already.
Pixie
Bernedoodle, Mini Puppy
I had to give a four, because one Rep. was slow and incomplete in communicating my concerns- particularly when the breeder's vet check revealed a congenital anomaly (Class III Occlusion [Underbite.} I was able to reach out to Lois, who was fabulous (5 Star PLUS!), she gave the breeder my list of questions, which were answered by the vet through the breeder (in writing, of course) and Lois then arranged a three way call with the breeder, which made me much more comfortable with my decision to accept my puppy.
Paw icon

Bastian
German Shepherd Puppy
Amazing service they are loving and kind and very patient with there clients I recommend 10/10 thank you
Paw icon

Michael
German Shepherd Puppy
Thank you so much for your assistance in getting my new puppy. Could not have asked for anything better. Everyone I spoke to at Pawrade was extremely helpful. Delivery (Dakota) was excellent. Speaking with MetLife Pet and getting that set up very easy. Again, thanks for a very nice experience.
Paw icon

Chase
Dachshund, Mini Puppy
Everyone was very nice and helpful throughout the process. My puppy arrived home safely and happy.
Paw icon

Elsa
Rottweiler Puppy
Awesome experience. Super simple and had my puppy here in just a few days. Made it easy to find the cutest and sweetest dog. Communicated every step of the way for a seamless experience and answered any question or concerns I had!
Paw icon

Customer photo of Aussiedoodle puppy from Diane S.
Suzie
Aussiedoodle Puppy
The staff at Pawrade was very helpful, until I paid for the puppy. I planned to drive from my home in Austin to pick up the puppy and I needed information about the seller's location in order to plan my trip and make hotel reservations. I called several staff members who acted as liaison to the seller prior to my final purchase, but was unable to reach any of them. I finally received the information about the puppy's location, which was quite some distance beyond where I had been told she was. That resulted in a last-minute scramble on my part and the part of the seller to find a place to meet for the puppy exchange. Your policy of not informing the buyer until two or three days before the scheduled pick-up day of the seller's and puppy's location is a very bad policy and resulted in much aggravation on my part. I hesitate to recommend you to anyone because of that policy!
Customer photo of Pug puppy from Ionela H.
Ricky
Pug Puppy
Puppy was 6 months but not potty trained. Peeing all over the house and doesn't know what a leash is. I do not know why the owner would have not worked on that on a 6 month dog. Very hard to train now since he is used to pee in the house. The 1.30 am delivery was very unpleasant given that I didn't sleep waiting for him and couldn't sleep after he got there. Could have been timed better given that I was first stop could have left at a different time.
Response from Pawrade.com:
Ionela, as you can imagine when a puppy leaves it's only known enviroment there will likely be an adjustment period. Even a fully potty trained puppy will have accidents until they are used to the new enviroment. We wish you and Ricky the best!
Customer photo of Shih Tzu puppy from Jobanjeet S.
Galen
Shih Tzu Puppy
I love this puppy thanks for the great job
Customer photo of Chihuahua puppy from Nancy J.
Daisy
Chihuahua Puppy
Wonderful, was kept informed from breeder to her forever home.
Customer photo of French Bulldog puppy from Andrew S.
Ernest
French Bulldog Puppy
You guys did awesome! Paperwork and delivery went smooth. My puppy showed up happy and healthy.
Customer photo of Corgi, Pembroke Welsh puppy from Tyler C.
Tank
Corgi, Pembroke Welsh Puppy
My puppy came when I was informed he would. He is in great health and the experience was really easy.
Customer photo of Corgi, Pembroke Welsh puppy from Amy W.
Emily
Corgi, Pembroke Welsh Puppy
Very responsive and nice. Can't say anything bad except maybe clearer directions/instructions on where to pick the puppy up at the airport
Customer photo of Dachshund, Mini puppy from Ashley W.
Ripp
Dachshund, Mini Puppy
The whole team at Pawrade was super friendly and helpful. Each member kept me in the loop through the whole process of adoption and until Ripp was safely at home with me. Communication was super efficient and I never felt like I had to chase down anyone for information. They provided great resources as well. I am very satisfied with my experience with them and will definitely recommend them to friends and family. Thanks!
Customer photo of Shih-Poo - Shihpoo puppy from Fred L.
Mildred
Shih-Poo - Shihpoo Puppy
Pawrade, PetPay, and the outstanding staff, Morgan, Lara and Edward, who helped me through the adoption process are EXCELLENT. I am so impressed by their professionalism, their level of communication, their instructions, and their follow-up. I have never dealt with a group, in any field, as wonderful as these people and the organization they work for. Normally I don't respond to surveys, but I have to say on a scale of 1-10, these folks are a 20! Their #1 concern is the puppy. Their follow-up at every stage of the process gave me the reassurance I was dealing with the right company. OUTSTANDING!!
Customer photo of Shih Tzu puppy from Chris T.
Oz
Shih Tzu Puppy
Oz is doing great. Saw the vet today, will send her report tomorrow.!she said he looked great,. He's eating well, misses the pee pad sometimes but doing great. More info tomorrow. Chris
Customer photo of Boxer puppy from Mike G.
Dierks
Boxer Puppy
From start to finish this was a very easy process with great communication! I would highly recommend!
Paris
Corgi, Pembroke Welsh Puppy
Everything went great sooo happy with my dream dog it was a fast process for me to get her
Paw icon

Customer photo of Miniature Australian Shepherd puppy from Cristiano C.
Milan
Miniature Australian Shepherd Puppy
Pawrade was was so informative and helpful! They helped us throughout the whole process, we love our cute little pup! Thanks!!!
Customer photo of Chihuahua puppy from Linda P.
Pippie
Chihuahua Puppy
The delivery was perfect. They kept me updated and arrived on time. The couple were very friendly and curious. They seem to really like their job.
Customer photo of Corgi, Pembroke Welsh puppy from Kelly N.
Bugsy
Corgi, Pembroke Welsh Puppy
Andrew and Garrett were great. My puppy arrived safe, clean and feed. And I was informed the whole trip. Thank you again for such great service 🥰
Customer photo of Malti Poo - Maltipoo puppy from Leslee K.
Razz
Malti Poo - Maltipoo Puppy
I have a beautiful sweet healthy puppy. All of the staff was very helpful in bringing my puppy home. A shout out to Sara, Jodi, and Ashley for sure! Sara, in particular, who helped me find my puppy and patiently answer all of needs.
Customer photo of Sheepadoodle puppy from Liz S.
Allison
Sheepadoodle Puppy
Delivery guys were really nice people. It must be some job, transporting so many puppies. Poor little girl was really filthy with her own pee etc, so first thing this morning we washed her with Dawn. as you recommended, and she's fine. Has great personality and she's even pretty good about pee pads. She's very happy with all her new toys and home. Lots of land for her to run around. I do notice she has a somewhat large hemorrhoid and loose mushy stools, so we'll ask the vet when we take her on Thursday. Pawrade was very helpful all during the sales process and I liked that life360 app to track where the guys were before our delivery. Pawrade couldn't have been more friendly, user friendly, and very reassuring. Every gal I spoke with was terrific and went out of their way to help. I NEED THE INSURANCE AND ANY OTHER PAPERS AS I AM SUPPOSED TO SEND IN TODAY. PLEASE SEND TO ME NOW. My husband's last name is Eisler, so she is now Daisy Doodle Eisler.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.