Read 17,958 verified reviews from real customers across our trusted breeder network.
Showing page 508 of 599 of 17,958 customer reviews
We had a great concierge experience and after a few tough decisions we found our perfect pups, they are the most loving addition to our family. The delivery service was also top notch, we felt so good about their care on their journey home to us.
Everyone was very helpful ! It was a smooth transaction
Cassie
I purchased two sister Pomsky puppies. Just received them both today by American Airlines. Everything went very well. I love my puppies.
Pomsky Puppy
02/01/2022
thank you pawrade for our beautiful puppy who will now be called Mia, we are very happy and grateful to have her with us.
Peter made the transaction go smoothly. Transportation was delayed 3 weeks due to weather. Email communication was timely, however contact phone number for the travel coordinator and the travel contractor were not answered. We finally received a beautiful, healthy pup.
Totally satisfied
Kolten
Amazing process. Beautiful puppy
Havanese Puppy
02/01/2022
Nick
My only issue was that size of my puppy. He was advertised as 5 lbs and was delivered at 11.5 lbs. I asked for most recent pictures and weight but did not receive that and was provided an excuse that the breeder was not home at the time, now I know why! My experience with the Pawrade team was great. Each support person was very informative along the way. The Transporation of my puppy was well Coordinated. My puppy was delivered in a crate that had food and water for his travels. After a 3 hour flight, he wasn't too distressed, just nervous of all new things which is to be expected. I did a lot of research and had many many options and specifically choose this puppy based on the information the breeder provided like.. parents breed and weight. I'm concerned that this puppy will be 30lbs which is exactly what I don't want. He as definitely taken care of by the breeders. I would advise everyone to request a FaceTime, current video or pics before making a decision.
Cockapoo Puppy
02/01/2022
The initially planned air travel was cancelled due to the cold weather. Shannon, the Travel Concierge suggested that I change to the ground delivery. It was a long drive, but the location tracking app works well and Mick arrived with full of energy.
The transaction and drop off of my "Pippa"and "Chicklet" was flawless. It was a pleasant experience and I recommend Pawrade totally! I bought "Chicklet first and was so happy with the whole process . I went and bought "Pippa"(formally known as Pocket Baby". I recommend Pawrade completely!
The entire experience was great! The staff at Pawrade gave us detailed information and instructions every step of the way. Duke arrived on time and handled the ride home to Spotsylvania from Reagan very well. We are extremely appreciative of the time and care the entire staff devoted to helping us. He is a very happy little guy, and loves everyone he meets! Thanks again, Jill, Mike, and Duke
Everything went fine. The tracking using Life 360 was excellent and enabled us to know where our bundle of joy was and when it might be making it to our home. The delivery was on-site, and the driver was amiable.
I was skeptical about purchasing a puppy through an online service, as most people would be. However my experience has been excellent. Everybody that I worked with to purchase my little Yorkie was both helpful and knowledgeable. Everyone responded quickly, kept me informed and I received my little girl yesterday. She's perfect and we renamed her Olive. Everyone from Peter who helped me locate my perfect Yorkie to Laura who helped me work through the paperwork and frequently asked questions to April who delivered my puppy yesterday we're all professional. Thank you.
The drivers were very good. They gave me a running update on arrival time, and delivered Lars in a happy, healthy condition. I couldn't be more pleased.
This was an amazing experience!! Everything was so easy and nowi have my beautiful boy Dutton!!! Could not have been happier with the customer service!!!!
Sushi
I got a healthy, smart labradoodle at 8 wks. She was transported by Stanford in excellent clean shape. The process is relatively smooth. A little slow on responding to present puppy weight for crate etc purchases, but worked out fine. Excellent rapid responses from Dan. Makes sense different reps with purchase process but a little irritating. Paperwork seems a lot but relatively easy. Received all documents as stated. Thinking they process 100's of pets. Well done
Labradoodle Puppy
02/01/2022
Kid
Pawrade made this experience very easy. I am so happy with my new best friend. No detail was overlooked.. Thank you so much..
Malti Poo - Maltipoo Puppy
01/31/2022
Evie
It was a little stressful trying to figure out the process but you had someone helpful there to help us through each step. Our little Bellatrix is doing well. We highly recommend you to others.
Pomsky Puppy
01/31/2022
An absolutely wonderful experience start to finish I would recommend Pawrade to anyone
Missy
I have purchased three other dogs in the past and this was the first time I went through Pawrade. This was the worst experience I have ever had and will NEVER use them again. First, my dog was transported when I requested she be flown. Second, the driver is not given pictures of the dogs being delivered, and gave my dog to another owner. Third, she arrived at 2:30 am on a Monday morning. Fourth, she arrived sick (which I was told occurred after she was delivered to the wrong person). The driver took responsibility right away, but Pawrade blamed them and couldn't be bothered to call me. How awful!!
Beagle Puppy
01/31/2022
Nicki
Transfer was so smooth. They answered all our questions when they dropped our pup off and made sure we had her food and updated us on her last potty break.
Bernedoodle Puppy
01/31/2022
The response to questions and customer service all good. Easy to buy toilet paper on internet, puppy not so easy-yet everyone made it a warm inclusive, videos good, pictures, more the better.
Reese is adorable and everything we were told. I will make sure to refer Pawrade to all my furbaby lovers. Thanks so much from Reese, she is queen of the house.
Rolo Polo
Absolutely fell in love with our newest addition to the family at first sight. Delivery was earlier than expected and the delivery crew were great. Such awesome experience for our first time, thank you all so much.
Basset Hound Puppy
01/31/2022
Great experience
We love Ellie. She's a part of our family member.
Everything went as expected and Rex has terrorized the house since his arrival! He already knows who his Mummy is. He and my black lab are bonding and even slept in the same crate last night! So far so good.
Love our new fur baby.
Could not have gone better. Thank you.
We had such a great experience with pawrade. Would 100% recommend. Their communication is excellent!!!
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
