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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 516 of 589 of 17,657 customer reviews

Customer photo of Beagle puppy from Jamie Q.
Gabriella
Beagle Puppy
Everything was great so happy to have Gabriella home with us
Customer photo of Poodle, Standard puppy from Stacey M.
Tiny Tim
Poodle, Standard Puppy
Desi is great. Initially the communication was good with the representatives of Pawrade, but that did not hold off. It took entirely long to get the pup. But I am happy to have him now.
Customer photo of Poodle, Toy puppy from Rizza H.
Milton
Poodle, Toy Puppy
Very professional service. Everyone was super helpful and guided me through the process.
Customer photo of Aussiedoodle puppy from Kenneth B.
Max
Aussiedoodle Puppy
Everyone we worked with at pawrade was eager to help us with our dog. They answered all of our questions and made us feel comfortable with an online purchase. This is a first for us. A couple of items for improvement. First. It would have been better to have only dealt with one person through the whole process vs. having different people contact us at each step. Second. We were given Wichita as the location early in the process then were given the breeders information 24 hours before pick up. We understand the need to protect the breeder but we found out on the road that we had booked lodging 3 hours past the actual location. We were able to change our reservation to a closer city but still lost money on the first room as it was inside of the cancellation policy when we found out.
Customer photo of German Shepherd puppy from Avi D.
Dexter
German Shepherd Puppy
Pawrade has been absolutely awesome in helping me in the whole process of getting my first pup. Their customer service, billing, transportation service teams has all been very helpful and eager to help. I'm really happy with Pawrade as a service and would recommend it to everyone without a shred of doubt.
Customer photo of Poodle, Toy puppy from Gabriel S.
Royce
Poodle, Toy Puppy
The transaction was great and my kids (I have 5 of them) are all absolutely in love with the puppy who's name is now Ovi. Five stars for dealing with Pawrade. However, Ovi came with worms and the vet says he's underweight. He's also dehydrated and very lethargic. He wont drink water nor chicken broth. We can't get him to drink no matter what we try. We may have to bring him back to the vet again later today.
Customer photo of Cavapoo puppy from Rory C.
Jingles
Cavapoo Puppy
We are very pleased with the level of communication and care that was shown throughout this process. Pawrade's way of doing business provides reassrance that everything is aboveboard.
Customer photo of Cavachon puppy from Laura C.
Lincoln
Cavachon Puppy
Start to finish it is was a great experience! Thank you for everything
Customer photo of French Bulldog puppy from Mark L.
Evo
French Bulldog Puppy
Pawrade was great with helping find the best puppy that we wanted with their vast range of breeders all in one place. Only negatives that we encounter was a lack of communication, and responding to our requests. Example we asked for pictures, we received two the week after we purchased him and then received one the day prior to picking him up. Was a span of 1 month from purchasing and then receiving our puppy. Lack of communication with the breeder as well until days before pickup. Food that was recommended by Pawrade was inaccurate and even the breeder at pick up said, yea you're the 3rd buyer who was recommended that food that he's clearly not even on. One last thing, if an employee is going to be off for sometime, maybe relay information to another worker, not just let emails build up and then apologize weeks later. Thank you.
Bill
Australian Shepherd Puppy
To say the least, I was disappointed. Too bad, I had 1 great experience with you but the way you elected to resolve a second purchase issue I was having wasn't. You know, I never asked you for anything. But I did question the way the breeder in question called out the type of dog I purchased. And I believe you ignored the facts of the issue. I was excited to go back to you with a second purchase, but, and I'm sure you don't care, I wouldn't recommend your company. I only giving you 1 start because I have to put a rating in.
Response from Pawrade.com:
Stephen, we apologize if you felt we didn't care when it came to resolving your issue. We know there was some discrepancy you felt when it came to the size of your puppy because he weighed more than expected. Australian Shepherd size classifications are actually based on height as opposed to weight like other breeds. We're sorry if this wasn't accurately portrayed to you prior to purchase. We value your feedback and will use it to make the necessary changes moving forward. Thanks for putting your trust again in Pawrade!
Halsy
Golden Retriever Puppy
Tulsy was an older puppy 5 months old. Seemed like nobody wanted him because he was older than 8 weeks. I thought an older puppy would be easier to deal with and so far he has been. He is very well mannered and somewhat obedient (as much as can be expected with a puppy). Trained him how to fetch and retrieve a ball and he loves that game. Does not bark a lot. He adapted in about 2-3 days to his new environment and now I have his full trust. Vets gave him a clean bill of health. If your new to puppy ownership I recommend Mobile Vet service so the Vets can walk through your home as well as review the puppy toys to ensure safety. So far so good, we go for two walks a day and he enjoys chasing the leaves blowing by in the wind.
Zarina
Goldendoodle, Mini Puppy
From the beginning of the process of finding our new "Pampered" Pup right through to the delivery, it was very easy & the staff was fantastic. The communication was great & assuring. I would recommend Pawrade to anyone looking to make an addition to their family. I'd definitely do it again in a heartbeat! Thank you, Don
Tucker
Aussiedoodle Puppy
Highly recommend! This was such an easy process to find our forever fur baby!
Monty
Siberian Husky Puppy
Professional to work with and ensured secure communication while always putting my puppy's needs first.
Riggs
Doberman Pinscher Puppy
My first time using pawrade and I have no complaints very friendly and very professional from every person I spoke with, good jobs guys.
Customer photo of Cockapoo puppy from Mark M.
Sophie
Cockapoo Puppy
The moment I met my little Sophie I was so happy! It was all so well organized and everyone was so nice and lovely! Thank you one million times! I love her so much!
Customer photo of Sheepadoodle puppy from Rhonda L.
Vienna
Sheepadoodle Puppy
Pawrade provided me with a commendable experience. I would recommend to anyone and would purchase again. Thank you for being compliant and reliable.
Customer photo of German Pinscher puppy from Josh P.
Roxy
German Pinscher Puppy
Great experience! the staff at pawrade is amazing they communicated the whole process every step of the way. Purchased a German Pinscher and she is perfect will definitely purchase another puppy through pawrade!
Customer photo of Miniature Australian Shepherd puppy from Jacqui E.
Remi
Miniature Australian Shepherd Puppy
I could not have imagined such a wonderful experience. I was hesitant to order a puppy online, but the reviews were so good and I fell in love with my little fur baby, so I took a risk. The entire experience was great! The Pawrade team is thorough, patient and kind. And the puzzle piece delivery service is amazing. If you want a puppy, check our Pawrade!!!
Chasity
Beagle Puppy
She is wonderful! Cuddly and time, wild and running. Happy! Uses pee pads for elimination. Very curious and seems smart. She needs more words! She loves people!
Pepper
Corgi, Pembroke Welsh Puppy
Everyone on this team is absolutely amazing they really did help me make this the most magical Christmas ever they helped every step of the way and made sure everything went as smoothly as possible I couldn't have anything better to say about everyone
White Sox
Poodle, Toy Puppy
Had to deal with to many people. Would be less confusing if one person took you through the process. Only would speak with you through text. I would have to plead to get a phone call. Very rigid.. We got Sox At 930pm on a Thursday night. You have only 72 hours to get wellness check up. There were no openings on Friday. So check up was on Monday. So Sox did not qualify for 2 week or 1 month health insurance. A little pricey too. The transportation to our home went smoothly. The flight nanny was wonderful. We are very happy with Sox. Thank you to the wonderful breeder.
Sergeant Sass
Basset Hound Puppy
I am thrilled with my experience through pawrade. I love my new little guy and they made the process less stressful for me. I would go through them again in a heartbeat
Customer photo of Poodle, Toy puppy from Alizabeth S.
Sarge
Poodle, Toy Puppy
I have never heard of this place until I was looking for a pup. I'm a paranoid people when it come to online stuff. Everyone communicated so well, easy process, and I just felt like at peace. Everything went so smooth and I'm so in love with my pup! Thank you so much! Recommend this website!
Customer photo of Labradoodle puppy from Jorge O.
Baxter
Labradoodle Puppy
Everything was good and smooth, the puppy arrives healthy, they were very responsive and guide me through the whole process.
Beaker
Cane Corso Mastiff Puppy
We found the perfect puppy to join our family. Pawrade made it easy to find the breed we were looking for. The breeder was so nice and we are happy to have our new puppy home so quickly!
Dutchess
Golden Retriever Puppy
Duchess is now named Maisey. She is beautiful, loving & sweet. She is not potty trained however & that has been stressful. Do not fear, we are smack in love with her. She has a roomful of toys, plenty to eat & treats. The transaction: Dan was great but the whole process could have been more clear & there were too many unexpected requests. I am weary of typing it all now.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.