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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.

Pawrade customer Russell R. with their Australian Shepherd puppy Pawrade customer Yulanda R. with their Pomeranian puppy Pawrade customer Valentino S. with their Malti Poo - Maltipoo puppy Pawrade customer Jo M. with their Cavapoo puppy Pawrade customer Rita C. with their Chihuahua puppy Pawrade customer Marie P. with their Malti Poo - Maltipoo puppy Pawrade customer Brenda S. with their Chihuahua puppy Pawrade customer Kimberly E. with their Havanese puppy Pawrade customer Denise Y. with their Chihuahua puppy Pawrade customer Rasel G. with their Chihuahua puppy Pawrade customer Phyllis B. with their English Bulldog puppy Pawrade customer Daniel L. with their Shih Tzu puppy Pawrade customer Audrey B. with their Cavalier King Charles Spaniel puppy Pawrade customer Meysam M. with their Pomeranian puppy Pawrade customer Angela M. with their Yorkiepoo - Yorkie Poo puppy Pawrade customer Rocky R. with their Boxer puppy Pawrade customer Elizabeth T. with their Boston Terrier puppy Pawrade customer Rick W. with their Sheepadoodle puppy Pawrade customer Karen R. with their Yorkshire Terrier - Yorkie puppy Pawrade customer Barbara W. with their Chihuahua puppy Pawrade customer Lori B. with their Cairn Terrier puppy Pawrade customer Louis S. with their Beagle puppy Pawrade customer Paul S. with their German Shepherd puppy Pawrade customer Kim M. with their Cocker Spaniel puppy Pawrade customer Katie S. with their Yorkiepoo - Yorkie Poo puppy Pawrade customer Bruce B. with their Havanese puppy Pawrade customer Melissa C. with their Goldendoodle, Mini puppy Pawrade customer Lori W. with their Beagle puppy Pawrade customer Stacey H. with their Malti Poo - Maltipoo puppy Pawrade customer Benina C. with their Yorkshire Terrier - Yorkie puppy

96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 540 of 589 of 17,657 customer reviews

Customer photo of Goldendoodle puppy from Fatih O.
Tucker
Goldendoodle Puppy
We love the puppy we received. He is playful, active and cute. However, he had a strong odor when it was delivered to us. We gave him a bath a few hours later after delivery, no change in odor. On the third day, we took him to his vet appointment. The vet mentioned he had an ongoing ear infection that was causing the odor. We were given medicine to be applied to him for 2 weeks. This should have been addressed before the puppy was delivered to us. We will be providing the vet records to Pawrade.
Response from Pawrade.com:
Faith, we are sorry to hear Tucker arrived with an ear infection! While your puppy did leave with a clean bill of health, an ear infection could have developed after Tucker's final vet appointment. Regardless, we will ensure you are covered under our comprehensive health guarantee.
Customer photo of Bernedoodle, Mini puppy from Renald R.
Rooney
Bernedoodle, Mini Puppy
Everyone we were in contact with are awesome. Renee Smith is awesome! The nannies, April and Doug, are excellent at what they do. Ashley, the breeder, answered our questions and her recommendations are appreciated. Thanks again everyone!
Customer photo of Cane Corso Mastiff puppy from Christian P.
Ice
Cane Corso Mastiff Puppy
I'm very upset with the handling of my puppy. she was treated like luggage, was very stressed out and smelled like she was sitting in here own waste! the way that our dog stella was treated is unacceptable and cruel.
Response from Pawrade.com:
Christian, We are sorry to hear you weren't happy with your delivery of your new puppy. Unfortunately, once the puppy has been handed off to American Airlines we have no control over the puppy anymore. We will file a complaint with American Airlines though on your behalf in hopes future deliveries are not an issue.
Customer photo of Dachshund, Mini puppy from Rasheda N.
Hudson
Dachshund, Mini Puppy
We had a great experience. Everyone is very informative and keep you updated at every step. We love our new pup! He's a mini dachshund. We named him Brick.
Customer photo of Great Dane puppy from Michelle H.
Ice
Great Dane Puppy
Everything about this experience has been awesome! Knowing you're adopting a puppy that comes from a legit caring breeder is priceless. After being scammed trying to adopt previously, I was a little hesitant. But everyone at Pawrade was very helpful & kind. They were there every step of the way, & answered any & all questions I had. Thank you for making this such an amazing experience!
Customer photo of Bichon Frise puppy from Tiffany T.
Mr Brandon
Bichon Frise Puppy
I could not have been more pleased with the process from beginning to end. Once I saw my little guy to be online and reached out, the Pawrade team was not only helpful but kind and assuring every step of the way. I was uncomfortable initially purchasing online but was assured of the purchase protection guarantee and great reviews from previous clients. I will be recommending this wonderful service to others who are looking for their new family addition. My amazing little one was delivered with excellent care from the personal service that Pawrade had chosen. I am a very satisfied Bichon Frise mom!
Customer photo of Boston Terrier puppy from Malynne S.
Sandy
Boston Terrier Puppy
Pawrade is an excellent company and a wonderful and reliable way to adopt a dog. Their personnel are responsive and professional and they care for their animals and people with great care. If I have a qualm (why a 4 star but not a 5 star rating), it would be that there was some confusion in who was the contact person in my adoption process, making for some confusion.
Customer photo of Pug puppy from Andrea R.
Cassie
Pug Puppy
Kayce was responsive when we called with a few issues. She called the breeder about changing our puppy's food, and they were willing to work with us. Our baby arrived in beautiful condition, and we couldn't be happier!
Customer photo of Cavapoo puppy from Roman R.
Jada
Cavapoo Puppy
Paw rade did an awesome job at taking care of our new little puppy! Renee was an amazing help and made the process go smoothly! Thank you!
Cinder
Aussiedoodle Puppy
After getting scammed I was so nervous about trying this website...BUT this was easy and reliable! I asked a lot of questions and they answered every single one without being rude. We love our new baby
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Griffin
Schnauzer, Miniature Puppy
Everything went smoothly. The lady who brought us Griffin was wonderful to deal with. The only bad thing was he came with fleas. But he is a wonderful addition to are family. Thank you
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Customer photo of Siberian Husky puppy from Mike T.
Grace
Siberian Husky Puppy
Grace loves to play in the fence in yard she has been around the block on a walk.we are very happy with her .working on potty training she likes to take up a lot of the bed .there's some people we would like to thank Sara in sales she was a big help and Shannon they both should be recognize
Customer photo of Chihuahua puppy from Jimmy C.
Harry
Chihuahua Puppy
We were new to this process and were probably a little impatient. It all went smooth from start to finish with good communication from Pawrade and Flight Nanny. We are very pleased with our new family member and he feels right at home, we love Him. Thanks for everything, we will use Pawrade again if we decide to get a friend for our new Puppy.
Customer photo of Bichon Frise puppy from Lynn B.
Callie
Bichon Frise Puppy
Thank you so much for all your help with my Bichon girl Callie. From the moment i found her on your website until the day she was delivered, the entire experience was a joy. Thank you. I am so grateful for all your help.
Customer photo of Golden Retriever puppy from Vincent N.
Molly
Golden Retriever Puppy
Excellent service super happy with our puppy. Communications and delivery were the only reason I gave 4 stars. There was a delay in response and delivery communications were not the greatest. I know there is a lot not in the control of the pet nanny but updates would have been appreciated and made pick up a bit easier. Overall I still would recommend the service.
Customer photo of Golden Retriever puppy from Nicholas S.
Hank
Golden Retriever Puppy
Overall was a pleasant and smooth experience working with Pawrade. A few hiccups along the way of getting my pup, but all the staff was very helpful along the process.
Walker
Schnauzer, Miniature Puppy
Our family feels like we hit the jackpot with our new pup. Our 15 week-old mini schnauzer traveled well and let us welcome him with open arms. A little reserved the first few days but he got comfortable pretty quickly, letting us snuggle and love all over him. Didn't take long for him to reveal his playful personality. He is a smart boy and picks up on things very quickly. We waited a long time for our perfect dog and we couldn't love him more.
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Customer photo of Morkie / Yorktese puppy from Diane B.
Dennis
Morkie / Yorktese Puppy
Great experience! Sara in sales was very fast at responding to my messages and so very helpful in setting up zooms with the breeder so we could see the puppies. Morgan from Pet Pal did a great job with explaining the process and steps in how we would get our puppy and kept in touch with us. We used a nanny, April, who was fantastic! She was very helpful with questions and ideas to help our puppy get acquainted with us and our home. We had questions about the puppy and April put us in touch with the breeder right away. The breeders response to our text was immediately answered. Our experience was very positive!
Victoria
Golden Retriever Puppy
We bought Victoria. I now have a male puppy?
Response from Pawrade.com:
JoAnn, we apologize for this mixup. The transporter accidentally delivered one of Victoria's siblings instead of Victoria. We have been in contact with you regarding this issue and worked to resolve this so you are happy. We apologize again!
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Customer photo of Sheepadoodle puppy from Christiane B.
Mae
Sheepadoodle Puppy
excellent experience with the purchase. Tony was super helpful and a great communicator. Several days of radio silence between purchase and first contact could be improved. Driver was good and instructions about what to do with the puppy after her arrival were good. We have a healthy, happy puppy.
Customer photo of Bernedoodle puppy from Ryan V.
Tessa
Bernedoodle Puppy
Got our puppy happy and healthy! It took about a month start to finish to get her home. The customer service was very good and there was always someone I could ask if I had a question. They also sent photos and a video when it took 1 week longer than expected for her to arrive. We would get a dog through this service again. --It's not really related to the service, but Tapioca is a great dog already! She's a quick learner and we're having so much fun with her :)
Rori
Miniature Australian Shepherd Puppy
I did NOT receive a record of her vaccinations. Please send ASAP. She will have to be over vaccinated if I don't receive this soon. Please send!!!!
Response from Pawrade.com:
Ann, we apologize you didn't receive the vaccination records, that should have been provided when you received your puppy. We will work to get those to you as soon as possible. Thanks for putting your trust in us and once again we apologize for this error!
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Customer photo of Morkie / Yorktese puppy from Charity B.
Eminem
Morkie / Yorktese Puppy
Oh my!! I took a chance with them simply because I wasn't sure if it was a scam but I can truly say it isn't a scam. I paid an extra fee to have my puppy delivered directly to my home. The Nanny was precise about what time to expect him. And Eminem is such a sweet baby he was a little nervous but it only lasted maybe 10 minutes! My whole family is joyful to have him. Although we're changing his name to Prince he's already responding to it. He slept in his crate all night without crying. And so far he hasn't had a accident inside the home I think potty training will be a cake walk for this little fellow. Overall I am very satisfied and would highly recommend using pawrade if ur in search for a fur baby!!! Great job you guys!! Very professional and informative staff!!
Bear
Shichon Puppy
To all the staff from the beginning of the process to the very end did a fantastic job...from sending what type of food the puppy eats, to ensuring his health was the upmost priority. We now have a wonderful little puppy named Bear. Thank you again for making this a very seamless process. We love Bear to bits!! George.
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Customer photo of Beagle puppy from Bryan A.
Cole
Beagle Puppy
TJ was a very friendly and helpful customer service rep
Customer photo of Beagle puppy from Michael W.
Mars
Beagle Puppy
Very informative and kept me informed all the way through the process thank you
Customer photo of Bernedoodle puppy from Calvin P.
Justin
Bernedoodle Puppy
Your team was great. Starting with TJ and ending with Morgan. Kept us informed, even though we couldn't wait to have Justin join our family. And from day one, Justin has completely fit in with everyone. Seems like he has always been here...can't imaging him not being with us. Will definitely recommend Pawrade to friends and family.
Mollie
Pug Puppy
Thank you Pawrade for allowing me the opportunity to adopt Mollie. I picked her up locally, 840 miles one way. We got to be pretty good friends by the time we drove back home. Mollie is doing great;
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Customer photo of Beagle puppy from Samuel L.
Bruiser
Beagle Puppy
Our baby got here safe and healthy, we love him so much!!! Thank you for getting him to us safely

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.