To say the least, I was disappointed. Too bad, I had 1 great experience with you but the way you elected to resolve a second purchase issue I was having wasn't. You know, I never asked you for anything. But I did question the way the breeder in question called out the type of dog I purchased. And I believe you ignored the facts of the issue. I was excited to go back to you with a second purchase, but, and I'm sure you don't care, I wouldn't recommend your company. I only giving you 1 start because I have to put a rating in.
Response from Pawrade.com:
Stephen, we apologize if you felt we didn't care when it came to resolving your issue. We know there was some discrepancy you felt when it came to the size of your puppy because he weighed more than expected. Australian Shepherd size classifications are actually based on height as opposed to weight like other breeds. We're sorry if this wasn't accurately portrayed to you prior to purchase. We value your feedback and will use it to make the necessary changes moving forward. Thanks for putting your trust again in Pawrade!