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Pawrade Reviews: Customers Love Us!

Read 18,644 verified reviews from real customers across our trusted breeder network.

Pawrade customer Angela V. with their Siberian Husky puppy Pawrade customer Rhonda M. with their Havanese puppy Pawrade customer Rosco J. with their Miniature Australian Shepherd puppy Pawrade customer Angelica G. with their Shih Tzu puppy Pawrade customer Marina W. with their Shih Tzu puppy Pawrade customer Michael R. with their Dachshund, Mini puppy Pawrade customer Genevieve J. with their Shih Tzu puppy Pawrade customer Mark M. with their French Bulldog puppy Pawrade customer Kirby M. with their Coton De Tulear puppy Pawrade customer Charesa S. with their Shih Tzu puppy Pawrade customer George S. with their Beagle puppy Pawrade customer Alda S. with their Labrador Retriever puppy Pawrade customer Christine T. with their Dachshund, Mini puppy Pawrade customer Darby H. with their Corgi, Pembroke Welsh puppy Pawrade customer Debbie H. with their Pug puppy Pawrade customer Leyraliz D. with their French Bulldog puppy Pawrade customer Debra M. with their Jack Russell Terrier puppy Pawrade customer Lainey V. with their Soft Coated Wheaten Terrier puppy Pawrade customer Lori T. with their Bich-Poo - Bichpoo puppy Pawrade customer Frank C. with their Golden Retriever puppy Pawrade customer Mary P. with their Havapoo puppy Pawrade customer Christine S. with their Great Dane puppy Pawrade customer Pedro U. with their Cavapoo puppy Pawrade customer Laura T. with their Dachshund, Mini puppy Pawrade customer Bub P. with their French Bulldog puppy Pawrade customer Paul A. with their Shorkie puppy Pawrade customer Deborah J. with their Dachshund, Mini puppy Pawrade customer Linda A. with their Pug puppy Pawrade customer Hernando M. with their Chihuahua puppy Pawrade customer Brenda G. with their Shih Tzu puppy

96.6% Satisfactory Score
based on 18,644 verified reviews

5 Stars 
 15,501 (83.2%)
4 Stars 
 1,905 (10.2%)
3 Stars 
 596 (3.2%)
2 Stars 
 233 (1.2%)
1 Star 
 409 (2.2%)

Showing page 571 of 622 of 18,644 customer reviews

Customer photo of Aussiedoodle puppy from Colson T.
Smokey
Aussiedoodle Puppy
I got a puppy with a campylobacter infection and spent two days in the hospital. Very unhappy. Almost lost my job. I expect some kind of refund
Response from Pawrade.com:
Colson - We are really sorry to learn that your puppy Smokey arrived not feeling well, especially because he was given a clean bill of health shortly before traveling home to you. A member of our team has reached out to request his medical records for review. We always stand behind our health guarantee with proper documentation and will continue to be here for both you and Smokey until he is feeling better, and throughout your puppy parent journey!
Sandy
Bernedoodle, Mini Puppy
You communicated very well. The only problem was it was handled awkwardly when my credit card address was different from my residence. Should not have been hard. She is a beautiful little dog and very fun. Seems to have settled in well.
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Flash
Corgi, Pembroke Welsh Puppy
Everything went as planned. Benny is doing great. Special thanks to the breeder for staying in touch through the whole process!
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Customer photo of Shorkie puppy from Vicki R.
Summer
Shorkie Puppy
Our experience was awesome! They took of our little shorkie and got her her healthy and happy in 5 days. Communication was good and so was the tracking.
Twix
Cockachon Puppy
The process was very professional from beginning to end. We are so happy with our little addition.
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Customer photo of Aussiedoodle puppy from Tricia D.
Max
Aussiedoodle Puppy
Excellent service prompt efficient and delightful to work with Only glitch was I thought I bought nanny delivery Turned out the breeder did not offer Although I was nervous about ground transportation The Steve and Leonard delivered our sweet Max in great shape and bathed Excellent recommendation for Steve's transport tooo good referral pawrade
Customer photo of Labradoodle puppy from Christella B.
Carlos
Labradoodle Puppy
I want to thank you for being such a nice, professional reliable, company, you have made choosing a part of my family a great experience. Everyone involve in each step of the purchase was so nice I just can't thank you enough. I give all of you 5 stars
Dago
Golden Retriever Puppy
Pawrade staff are knowledgeable, helpful and very friendly. The whole process was smooth and we couldn't be happier!
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Jake
Beagle Puppy
I'm really so glad to find this place to get my beagle, all the steps were taken very well and now it is with me. Thanks guys for making me happy.
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Customer photo of Miniature Australian Shepherd puppy from Hayley D.
Rachel
Miniature Australian Shepherd Puppy
It's been 2 weeks since we got our 4 month old puppy and while the service provided by pawrade was excellent, I'm fairly certain our new puppy was abused. I don't know exactly where she came from but she doesn't know how to play with humans, still isn't potty trained, and is extremely skittish if you're holding an object in your hand or raise your voice. It's worse with males. I love her and want to give her the safe, happy home she deserves, but I don't know if she will ever completely trust me or my fiancé. It's sad because she is so sweet.
Response from Pawrade.com:
Hayley, your puppy came from a Blue Ribbon breeder, so we are confident in the quality and socialization of your puppy. We will be in contact with some helpful tips on to ease her anxiety. We are sorry you are experiencing this adjustment period but hopefully it won't last long!
Customer photo of Labrador Retriever puppy from Renata R.
Lilly
Labrador Retriever Puppy
We love Lilly! The process was really easy - pick your puppy, pay for your puppy and receive your puppy. When I was able to reach someone - they provided answers to my questions, But, the proactive communication was not great. I had to initiate almost all conversations. And, while I knew when Lilly was being picked up, I didn't get confirmation that she had been picked up until a day later. I would recommend Pawrade to others - just set your expectation that you will need to initiate communications.
Customer photo of Labradoodle puppy from Walter G.
Ryan
Labradoodle Puppy
Everything went smoothly! Everyone that was involved was awesome. Would definitely recommend to friends and family.
Customer photo of Pomsky puppy from Jamie V.
Candy
Pomsky Puppy
Bentley is home and she is the most precious! I am exploding with love - she is so perfect!!!
Juliet
Beagle Puppy
We had such a smooth transaction and are so happy with our new baby girl !
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Belle
Bichon Frise Puppy
We had a great experience with your team. Solid communication. Always friendly. Always quick response. We would definitely recommend you
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Customer photo of Pomsky puppy from Haley W.
Irvine
Pomsky Puppy
Wonderful experience all around. They were great at helping me answer any questions I had and all of their departments were very organized. The process of purchasing my puppy and having him delivered was quick. I would recommend pawrade to everyone.
Gypsie
Schnauzer, Miniature Puppy
I'm very excited and pleased to have purchased my 1st ever puppy through Pawrade. My puppy Gypsie is a wonderful addition to my family, she is smart, and everyone loves her. In addition to the fact she is a Beauty.
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Jake
Beagle Puppy
I would have given 5* but Jake came with a medical issue that was found at his 72 hour check up and should've been found and disclosed before he was purchased and shipped.
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Rugar
Shiba Inu Puppy
Excellent service. Everything was as stated. We love our new fury friend.
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Kiley
Poodle, Toy Puppy
If you are looking for a real company to help you find and get your new fur-babby, they are the ones to use! Everything was professional, prompt and courteous service, and ultimately got our baby delivered with care! We are beyond pleased with Pawrade as we were so unsure of who we could trust, but they are not only trustworthy, but were amazing from the first contact until our baby came home. Five plus stars in our book!
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Customer photo of Shih Tzu puppy from Leonor C.
Bouncy
Shih Tzu Puppy
This is by far the best customer service I have ever experienced. My puppy is safe and sound in his new home and we are so pleased with the flight nanny for her patience and TLC. Our puppy had a little accident during his travel and she was able to get him all cleaned up, delivered him with a smile. We are also very happy with the breeder and appreciate the constant communication throughout this process. Thank you all soooo very much.
Customer photo of Cavapoo puppy from Lindsay K.
Hope
Cavapoo Puppy
I can not say enough wonderful things about Pawrade. From beginning to end, the communication was outstanding! On top of getting a new puppy, I was also dealing with the sudden loss of my little doggie and the team at Pawrade was compassionate and extremely helpful. I would highly recommend Pawrade to anyone thinking of getting a new addition to their family!
Customer photo of Labrador Retriever puppy from Timothy E.
Zeus
Labrador Retriever Puppy
In the beginning it was great! The communication was there and I got all my questions answered. When it came to transport which is the most important part for the new puppy owner but I was left in the dark. I just feel like it was more reactive then it was proactive. Now I've have the puppy and I take him for his wellness visit and he has an underbite (which is uncommon in Labrador's). Went to 2 different pet visits and both DVM's said it was a genetic defect. I am very upset to know I spent top dollar to get a dog that was born with a defect that was ignored by the breeder. I except for this to be made right because that is the reason when I used your service so I didn't have to worry about theses things.
Response from Pawrade.com:
Timothy, we are sorry to hear about Zeus. Please submit your vet paperwork to PetPay so we can review the information. We will work with you to ensure you are covered under our comprehensive health guarantee.
Customer photo of Golden Retriever puppy from Jennifer J.
Payton
Golden Retriever Puppy
Pawrade was a great experience! Found the best golden ever with Payton! They communicated fantastic with every step! I would use them again!
Customer photo of Boston Terrier puppy from Charles D.
Colt
Boston Terrier Puppy
Staff were very patient walking us through the mechanics of their online purchase procedure. They were very good about keeping us up to date with current status of our puppy purchase. They answered numerous questions within reasonable time periods. Puppy care information was comprehensive and helped us prepare ahead of the puppy's arrival.
Customer photo of Maltese puppy from Patty M.
Snowball
Maltese Puppy
I had a wonderful experience working with Pawrade in getting our new Maltese puppy! From my initial contact with TJ, to Kayce and Shannon, I had all good experiences! I worked with another puppy site and found that their prices were very high, so when I found Pawrade, I was thrilled! I would recommend this site to any of my friends! We have our new puppy at home now and we are so happy! Thank you, Pawrade for bringing us so much joy!
Paisley
Morkie / Yorktese Puppy
We are very happy with our little Morkie. She is a sweet puppy who obviously had a good home before we got her. Pawrade is a reputable "puppy broker" that ensures that the breeders and the customers have the puppy's best interests in mind. We had in the past bought directly from a breeder, so communication was a little challenging at times, but I did get the information I needed. With so many puppy scams out there, and my believe that the breeder should want new owners to know as much as possible about the puppy, I required reassurance on more than one occasion. I would encourage Pawrade to encourage direct conversations between the breeder and customers to ensure these new family members are well suited to those who want to buy a puppy. Jennifer, Shannon and Kayce all helped me overcome my concerns, and we could not be happier with our new little pup.
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*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.