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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 573 of 589 of 17,657 customer reviews

Customer photo of Bordoodle puppy from Denise C.
Diamond
Bordoodle Puppy
Pawrade was a wonderful service. I really benefited from the live consultations and the ability to contact the company to prepare foe my puppy's arrival.
Customer photo of Dachshund puppy from Kelly M.
Izz
Dachshund Puppy
Everything was quick and easy, financing was a little confusing but worked out
Landon
Beagle Puppy
I enjoyed the pretty seamless purchase process and the puppy is everything we expected in terms of temperament, age, breed markings, etc! The reason for four stars instead of five is a lack of transparency regarding a possible congenital problem with his front wrists and paws. It is not stopping us from loving him and caring for him, but we should have known about it prior to purchase.
Customer photo of Poodle, Toy puppy from Nicole C.
Rudy
Poodle, Toy Puppy
We are so happy to have our new little addition to our family!!! The team at Pawrade is amazing, and they were SO helpful and informative through the whole process. I would highly recommend them to anyone who is in search of a new fur baby. Thank you all!
Sony
Goldendoodle Puppy
Great customer service. Too many invoices but all in all great experience.
Customer photo of Labradoodle puppy from Roberta S.
Upcoming Female
Labradoodle Puppy
I love my puppy. My breeder kept me in touch with videos and pictures as I awaited my puppy. They were so easy to work with and they met me with a happy, well adjusted little female labradoodle.
Customer photo of Goldendoodle puppy from Debora M.
Selly
Goldendoodle Puppy
Very happy with Pawrade! I had just dealt with a scammer a day or so before finding Pawrade so I was skeptical, but they're the real deal. They were there each step of the way and always answered the phone and e-mails and made me feel good about getting my new puppy! Recommend them 100%!
Statice
Golden Retriever Puppy
We had a lovely experience getting our golden retriever. Thank you for what you do! Fast responses when ever we had a question.
Nelly
Poodle, Toy Puppy
I'm very happy nelly she is so cute! and the service is great!!!!
Customer photo of Labradoodle puppy from Zach E.
Brinley
Labradoodle Puppy
Our puppy is the sweetest little girl. She arrived via a flight nanny who did a superb job as she was immediately very calm without any whimpering. The breeder did an excellent job, she has no problems in sleeping in her crate and loves the car. Initial puppy wellness exam from my vet was excellent report of health. Thank you!
Customer photo of Shorkie puppy from Shirley Masuda
Reba
Shorkie Puppy
Excellent service overall. Was hesitant about ordering a puppy online but we picked and received a healthy wonderful shorkie poo, Reba, now renamed Suki. Pet concierge, Beth, helped us through the buying process with professionalism and care, and answered all our questions. She was able to obtain more recent photos and videos of our puppy. Shannon from the travel department was veryhelpful, professional, and answered all our questions promptly. Michele, who was the travel nanny and brought Suki to our front door, had allowed us to track our puppy's journey through GPS. All documents and instructions as well as puppy food was made available to us. This was the most easy and fulfilling experience. I would recommend Pawrade highly and would use them again in the future. Thank you for our bundle of joy!
Swirl
Dachshund Puppy
Pawrade does not work only with small breeders that raise puppies in a home environment as the salesperson will tell you. They are happy to support the large kennel breeder and do. I had a horrible experience with them on the purchase of a puppy. And all they've done is blame me and defend the very large scale breeder.
Response from Pawrade.com:
**Holly's review had no mention she lost the dog and refuses to take responsibility for her actions and instead lay the blame on others. This all started because Holly lost her dog and wanted Pawrade to give her a refund but failed to leave that very important detail out of her review? We love our customers, we have spent 10+ hours talking with Holly through this horrible situation but nothing we say or do is good enough.** Holly was delivered a happy and healthy puppy from a REPUTABLE BLUE RIBBON BREEDER. Holly has continued to post misrepresentations and false accusations regarding her breeder. Holly's puppy Swirl had a clean head to tail vet exam and negative fecal test before departure. Unfortunately, when Holly got to her destination she attempted to put a harness on Swirl but she got loose and ran off. Holly attempted to lay the blame on the breeder and then furthermore, Pawrade trying to claim that since the puppy didn't respond or come on command that the puppy was from a puppy mill. This cannot be further from the truth. Holly's breeder is recently widowed, has three kids, her mother lives with her. The puppies often sleep in her kid's beds at night for extra comfort and companionship for her kids and the puppies. Her mother breeds Shorkies and Morkies. We understand this is a very disappointing time for Holly as she wanted Pawrade 'to rectify the situation' but we were unable to issue a refund since she lost the puppy after delivery. She has now decided to spread misinformation, about our company because she lost her own puppy and cannot take personal responsibility. She contacted us after delivery to let us know she lost the puppy and began claiming Swirl's breeder was a puppy mill in an effort to seek a refund. We indeed have a no Puppy Mill Pledge and Holly was delivered a happy & healthy puppy from a USDA licensed breeder that we are sure she would have loved, if she didn't lose right away. Our customer reviews stand for themselves with regards to puppy temperament, love and affection, and our amazing customer service. However, we will not stand for misrepresentations and false accusations.
Customer photo of Jack Russell Terrier puppy from Christopher C.
Milo
Jack Russell Terrier Puppy
I was very pleased with pawrade. They were very professional and easy to work with! I'll definitely be spreading the word!
Customer photo of Basset Hound puppy from Cheryl G.
Bruno
Basset Hound Puppy
My puppy was delivered by puzzle pieces transport. He arrived healthy and well. The delivery drivers told me what I needed to know and were on their way making this a very quick transaction which I appreciated. They had his food and paperwork with them when they came to my door. I couldn't ask for a better experience in buying and transporting a puppy
Customer photo of Shiba Inu puppy from Bailee J.
Tatum
Shiba Inu Puppy
Using pawrade was a breeze. It was an easy place to chat with our breeder and travel agent, both of whom were VERY responsive. We absolutely adore our new puppy Navi (Formerly Tatum). Payment was easy and secure.
Customer photo of Shih Tzu puppy from Mary S.
Hot Cocoa
Shih Tzu Puppy
They where great. Hot coco is doing awesome (chewy) he played all night. No sleep. Lol
Customer photo of Labradoodle puppy from Zach E.
Caspian
Labradoodle Puppy
Our puppies arrived as little bundles of joy. They are so well-behaved, far beyond any expectations we had. They are already using their separate crates and expressing when it is time to go potty. Life is good!
Customer photo of Labradoodle puppy from Caleb A.
Ellis
Labradoodle Puppy
My new pup is full of energy and life. Great addition to my family. He'll definitely be loved. The people I picked him up from were really nice. Great people
Customer photo of Cockapoo puppy from Chip A.
Jessa
Cockapoo Puppy
From start to finish (purchase to delivery of pet) the Pawrade team was professional, responsive, and friendly. Most important, we received a lovely, loving and well adjusted puppy on time. She just received a clean bill of health from our personal veterinarian. I will recommend Pawrade to anyone looking for an animal from responsible breeders backed by a Class Act organization!
Customer photo of Boston Terrier puppy from Andrea N.
Roy
Boston Terrier Puppy
We recently found our beautiful new Boston Terrier pup with the help of the Pawrade service. It was of the utmost importance to find a responsible, reputable breeder (especially for a purebred, snub-nosed breed) and they facilitated every single step along the way in a timely fashion, with care and patience, and great communication. I could not recommend Pawrade enough. Thank you!
Customer photo of Goldendoodle puppy from Evan K.
Ringo
Goldendoodle Puppy
I was very aprehensive of using an online service for a puppy. Had been scammed online before. This is not only far from a scam it is top notch white glove service. Immediate responses to all my questions. Great communication between the breeder, Pawrade and myself. No puppy mill guarantee. If I would have gotten a puppy from a local breeder it was a 1 year waitlist and no guarantee which dog I got. With Pawrade I browsed through the selection of dogs, asked the breeders questions about the dogs and picked the perfect dog for my family. I am in love after 1 day! Thanks Pawrade.
Customer photo of Cavapoo puppy from Joe T.
Tania
Cavapoo Puppy
We love our puppy! Service and communication was amazing through the whole process.
Jack
French Bulldog Puppy
We had a great experience with Pawrade, All the staff was really helpful on guiding us through the process. We definitely recommend Pawrade to everyone out there who is wanting to bring a new member to their home.
Customer photo of Basset Hound puppy from Joseph T.
Rascal
Basset Hound Puppy
Service was very informative. I was kept up to date on everything thing. Lots of reminders to make sure all forms were filled out and turned in on time.
Customer photo of Boston Terrier puppy from Louis N.
Roxy
Boston Terrier Puppy
Your breeder is questionable
Response from Pawrade.com:
Hi Louis, we are happy you received your puppy and hopefully Roxy has already touched your heart. We are sorry to hear you were not 100% satisfied. We work very hard to protect both the buyer and breeder from fraud and do our best to ensure there's zero risk and zero fraud. With that said, we do require to be part of all communication. We'll reach out to you to get a better understanding of your complaint. We strive for 5-star reviews and endless puppy kisses.
Customer photo of Cockapoo puppy from Carlos S.
Chili
Cockapoo Puppy
Such a pleasure to work with Pawrade. Everyone was so nice and professional during the process. Woukd definitely recommend them to friends and family.
Squeaky
Dachshund Puppy
Pawrade is awesome but don't use financing that place change the loan after purchase and screwed us
Customer photo of Boxer puppy from Kimmy O.
Bruno
Boxer Puppy
This people are amazing. They really go above and beyond to help. Love them all

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.