We had a great experience with Pawrade but an absolute nightmare with the transport company used to deliver our puppy. It was one of the most unprofessional experiences we have ever had. I think Pawrade needs to rethink its transport company.
Response from Pawrade.com:
Hi Susan, as you are well aware, the transportation company has already fired this driver as a result of this delivery. We sincerly apologize for the delays you experienced! As a token of our gratitude we issued you a refund for the transportation. Thank you for putting your trust in us and we hope Lucy is giving you a lot of puppy kisses!