Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 89 of 589 of 17,657 customer reviews

Customer photo of Shorkie puppy from Darla A.
Felicity
Shorkie Puppy
I thought the service good and answers given quickly. I have to the seeetest pup ever! Thank you , I will recommend you.
Customer photo of Corgi, Pembroke Welsh puppy from Pat H.
Kennedy
Corgi, Pembroke Welsh Puppy
What a smoothe and efficient experience. Our family has been so blessed to have a wonderful new member of our family . Our corgi is healthy, happy, and a wonderful addition. Thank you!
Madison
Goldendoodle Puppy
Your process was easy and simple. The delivery man simply adored her, and after a day of jet lag she was her bouncy self again. One suggestion: could you offer some puppies a little older? She can ‘t go out because she is not fully vaccinated, which makes housebreaking a bit of a challenge. The paperwork was a bit confusing because duplication of material meant I did not know whether I had omitted something.
Customer photo of Dachshund, Mini puppy from Jayne T.
Kingston
Dachshund, Mini Puppy
"I had a wonderful experience with Pawrade. Everyone that helped me with the adoption process were incredibly friendly and helpful. They took me through step by step and were extremely patient. The adoption process was smooth and well-organized. They provided detailed information about my new pet's history, health, and care needs. The transportation was set up for me and my pup was very well looked after and I was kept updated on his expected arrival. Pepper (formerly known as Kingston) has settled in beautifully at home. He had a perfect wellness check at his new vet and was already fully vaccinated. All he needs is to be neutered in a few months when he is old enough. I can’t recommend Pawrade enough, to anyone looking to adopt a new friend. “Thank you for helping me find my perfect companion!"
Customer photo of Australian Shepherd puppy from Debra C.
Phoenix
Australian Shepherd Puppy
The process was near perfect. There was a delay in the flight, no fault to Pawrade, but American Airlines never updated the AWB so I had to call American Airlines directly to make sure the puppy made the delayed flight. They were very quick to assure me he was on board but would have liked the AWB to be updated or Pawrade to update me directly. Also, his crate was very small for his size. He wasn't able to turn around and his face was nearly touching the front of the crate. I would inform the breeder to ship in a larger crate next time for comfort of the puppy.
Tess
Shih Tzu Puppy
Horrible communication, lack of service, no empathy towards issues that were numerous. Some rude management. No one ever picks up the phone. Only useful when they want documents signed or money. Never again also have been spreading the word about the experience. Do better
Monica
Boxer Puppy
Everything from start to finish was amazing. helpful, quick response, professional, kind, nice. would highly recommend
Customer photo of Doxiepoo puppy from Sofia A.
Gabby
Doxiepoo Puppy
Holly Holly Holly!! Was amazing. Answered my questions within minutes every single time. We are so happy with our puppy. She came from a good family and can tell she was taken care of prior to us getting her. If I could do it all over again I would!! Overall great experience.
Laika
Pomeranian Puppy
Pawrade was extremely commutative every step of the way. They made the process easy to navigate.
Taka
Akita Puppy
A few less people communicating with you during the process would improve the service even more. Everyone was helpful courteous.
Customer photo of Pekingese puppy from Richard A.
Piper
Pekingese Puppy
My review is difficult to post. The day before my dog was going to fly out to me I was informed that they MISGENDERED my dog. How is that even possible? TBH the sex didn’t matter, but when I asked for some refund since the mail dogs are $400 cheaper than the female dogs, I was only given $100. For me I feel like I was ripped off but that’s where I’m torn because I love this dog. I am still owed at least $300 more. Let’s see if I get it.
Customer photo of Papillon puppy from Rhonda J.
Laila
Papillon Puppy
We got our Laila home early this morning! She was so happy and was well taken care of during her transportation. We just finished our vet health check and she is in perfect health! The vet and everyone fell in love with her. She is so adorable and we are so happy to have her as part of our family. Pawrade definitely surpassed all of my expectations. Thank you for helping us during our pet search, she is exactly what we were looking for!
Customer photo of Yorkiepoo - Yorkie Poo puppy from Darryl H.
Gunner
Yorkiepoo - Yorkie Poo Puppy
We have renamed our puppy Charlie. He is wonderful in every way. The experience with Pawrade was very good.
Customer photo of Dachshund, Mini puppy from Diane P.
Jeeves
Dachshund, Mini Puppy
Great experience with Pawrade and the breeder! The pickup of our puppy ran smoothly and the breeder checked with us after we made it home Thank you Pawrade!
Lizette
Malti Poo - Maltipoo Puppy
We named her Peanut because she is a little peanut. Sometimes things became kind of Markey. WE mostly conversed by text to people that were in different states and in spite of asking several times we got little or no answers. We were getting concerned. We drove down to Arkansas to get her. We had to meet the breeder at a gas station I really wanted to see where she was raised and her parents. We love her now. The vet check up was fine so all is good. My one concern was a lack of transparency
Customer photo of Cavapoo puppy from Karen M.
Lady
Cavapoo Puppy
We couldn't be more pleased. From the beginning when we chose our adorable Cavapoo to working with Lois from support who was magnificent all the way through To the puppy delivery from a great couple that took good care of her in transport.Thank you!
Customer photo of Maltese puppy from Susan G.
Amy
Maltese Puppy
This was my 2nd puppy through Pawrade. Communication with Pawrade was exceptional. Thank you to the breeder and the Travel Concierge! We love our new addition to our family!
Bubbles
Golden Retriever Puppy
From start to finish, it's been an amazing process. You're organization does a great job I would definitely recommend it anybody
Ashton
Beagle Puppy
It was love at first sight. I am happy to welcome this baby into our family.
Customer photo of Cavalier King Charles Spaniel puppy from Donna D.
Joseph
Cavalier King Charles Spaniel Puppy
My new puppy,Joey, is the 11th Cavalier King Charles Spaniel that I have adopted through Pawrade. This transaction went as smoothly as all the others. I was kept informed and all my questions were answered. Furthermore, their website, Pawrade.com is easy to use to find the puppy of your dreams!
Dwayne
Chihuahua Puppy
The service prior to reserving a puppy is outstanding. A pleasant rep answers the phone every time you call and responds to text messages with helpful responses. After you reserve a puppy, getting help is subpar. Nobody answers the phone. You have to leave a message. It takes days for a response, if one ever comes. I found that very disappointing considering you pay a premium to use pawrade to find a puppy vs finding a breeder independently.
Juniper
Bernedoodle, Mini Puppy
Levi & Nari We're excellent, they kept us informed along the way. I think they make a great team. We are very pleased with everything that was done to bring our new puppy to our doorstep. Thanks to everyone involved. 😄
Maurice
Boxer Puppy
pawrade wS wonderful. Kept us informed, helped to arrange a video call with breeder where we were able to see the puppy before commitment. Fury trails were also great with delivery to our home. puppy arrived calm and playful. We love our new addition to our family!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.