Read 138 verified reviews from real families who found their Bernese Mountain Dog puppy through Pawrade.
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This is our second puppy from pawrade within 6 months! We will recommend Pawrade to everyone. Great experience both times
Scout
The process was seamless. Coach T (previously Scout) is absolutely beautiful and in full-fledged puppy mode! He brought joy back into my life after losing my husband. Thank you for bringing me light!
Bernese Mountain Dog Puppy
03/26/2026
Hillary
We are happy with our puppy. I think communication could have been better.
Bernese Mountain Dog Puppy
03/10/2026
Our customer's testimonials will tug at your heartstrings and give you a sense of what to expect when you choose us to find your new puppy.
From start to finish the experience was really very good. Communication was good, the breeder was great, the transportation was great. Our puppy showed up healthy and with all the required checks and paperwork. Keep up the diligence Pawrade... our experience was as expected and we are happy with our new familiy member. Would recommend.
Colby
Everything went exactly as it was supposed to. Have a wonderful new puppy.
Bernese Mountain Dog Puppy
02/23/2026
Overall, everything went smoothly however there was too many people to interact with the Pawrade side and delays and answering questions and not knowing who to communicate with for each question. I did find it annoying that the delivery service which was almost $800 continued to hit me up for tips. No doubt they deserve it but they should get paid and not rely on tips. I felt pressured and I did not appreciate that. I do appreciate the overall concept and I would not hesitate to use them again. Katherine, my initial contact was amazing!!!!
My wife and I just just got our puppy and our family loves him so much already. The process was very simple. Took very little time and it was very prompt. I will be telling people about this so they can be just as happy as us.
Alicia
There's a lot of emails that want money right away and a lot of signitures are required but you will not receive updates how your chosen puppy is growing prior to delivery. I have an awesome breeder that sent photos every Friday to show progress and the breeders interest about their pup going to a good town. Pawrade gets more than 50% of the cost of your puppy and other than super nice employees, you don't get a whole lot more from this broker. I'd asked for my final payment to be split over a two day period and all I received in return was a single payment bill for the pup. Although this is a nice service that provides healthy and sweet pups, you don't get anything else from them but emails needing something from you. I'm not ragging on Pawrade but I personally believe that breeders should get at least 60% of the purchase price similar to non-profit orginazatioins putting 60% of donations to the people that have the real need.
Bernese Mountain Dog Puppy
12/11/2025
Finn
I just love the process from Pawrade. Both the Breeder and potential owner are screened.
Bernese Mountain Dog Puppy
12/09/2025
Awesome experience right from the start. Everything they said they were going to do they did. We are loving our new puppy. Our vet was impressed with the documentation delivered with the puppy.
Dean
THEY GREAT! Loved the communication the adoption went through ! Happy with my new fur baby☺️
Bernese Mountain Dog Puppy
10/31/2025
David
I am fairly certain when I received him he had Giardia. i took a stoop sample to the vet 4 days after receiving him because he had diarrhea since i got him. turns out he had giardia and i am unable to put him into any sort of day care until he clears it. this is a huge problem for me.
Bernese Mountain Dog Puppy
10/20/2025
Communication was great. Puppy is wonderful. A discount would have been appreciated since puppy has an umbilical hernia. Immediately after receiving puppy, a $300 off code was advertised. This would have been nice to have applied.
Maxwell
We love our dog but he has all sorts of genetic issues. This is a scam and they’re inbreeding poor dogs to be born with horrible health issues. Don’t despicable.
Bernese Mountain Dog Puppy
09/06/2025
Monet
I was very happy with the communication, they always answered all my questions. I cannot be happier with the wonderful addition to our home.
Bernese Mountain Dog Puppy
09/05/2025
Pascal
He's a great cutie and we both have fallen in love with him. Express Puppy Delivery service was very nice and friendly to us. I would recommend them.
Bernese Mountain Dog Puppy
09/02/2025
I was happy with the help you all gave me finding a new forever buddy for me. He is a super great puppy. He was raised well so when we got him he was already on his way to listening and learning . The people I got him from were awesome too. Their daughter said she helped teach him how to sit and shake. The puppy is already on his way to being a great dog . I love him. Couldn't have asked for a better puppy.
Pavlov
I had a great experience, thank you. Everyone from Tara to Lois was very helpful and request I had was handled promptly and they were happy to help. Drivers were terrific too - arrived at 10 pm but they kept us updated while we waited. And Pavlov now Meatball is adorable and looks like a big teddy bear ❤️
Bernese Mountain Dog Puppy
08/23/2025
Lawson
Thank you for the smooth process and ease of communication. We love our new addition to the family!
Bernese Mountain Dog Puppy
06/28/2025
We are always here for you! Always! We work very hard for you and your family to bring you companionship and happiness for a lifetime!
Delilah
What a great experience! From start to finish Pawrade is amazing! It can be a little nerve racking paying so much for a puppy then waiting 2-3 weeks for it to arrive, but EVERYTHING was spot on and above all everything was done with our puppy's best interest in mind! THEY CARE! Our puppy is strong, healthy and AMAZING! Great job on the breeders! Wow! She is INCREDIBLE! And the Pawrade staff on communications & updates! A HUGE shout out to the puppy delivery guys! That had me a little worried too, but they transported her at the absolute best time (evening, overnight, into the morning) and sure enough she was delivered right to our doorstep! A sensational transaction, a sensational experience, and a sensational puppy has been added to our family! WOW!!! THANK YOU SO MUCH!!! The Bach's
Bernese Mountain Dog Puppy
06/13/2025
Apollo
There was someone in charge every step of the way. Very professional! Very quick turn around time in returning calls. Pup delivery system needs to be revamped. Getting a pup delivery at 10pm, midnight or 3 am is bad for the pups as well as bad for the customer. Perhaps one delivery van for each area (Michigan, Chicago......) and leave Ohio earlier.
Bernese Mountain Dog Puppy
06/13/2025
Blaire
Our experience with Pawrade was excellent. From start to finish, I couldn't ask for more. Communication was excellent. I was kept informed throughout the whole process. I had done alot of research prior to choosing Pawrade. I will highly recommend them. Receiving Blaire (renamed to Remi Jo) has been a dream come true. She is so loved and will be taken care of forever. I always tell people I want to be my dog; loved and spoiled. Thank you to everyone involved with her delivery.
Bernese Mountain Dog Puppy
06/13/2025
Marigold
Overall we are happy and we got a wonderful puppy. My only objective input is I think some of the process communication could improve a bit.
Bernese Mountain Dog Puppy
06/09/2025
Dirk
I love Dirk, Loved the way the process went with Pawrade. Made it simple and easy to get me my bestfriend. I’ve only had Dirk for 4 days and he’s what i needed!
Bernese Mountain Dog Puppy
06/05/2025
Journey
After reading some negative reviews I was a little nervous, BUT I had a wonderful experience! Everyone I spoke provided detailed information and was more than happy to help. I purchased my puppy and she was delivered right to my front door within two weeks later. Based on my own experience I highly recommend Pawrade.
Bernese Mountain Dog Puppy
04/24/2025
Kora
Dog isn't healthy and is slow.
Bernese Mountain Dog Puppy
04/21/2025
Nate
Excellent. And driver was wonderful!
Bernese Mountain Dog Puppy
03/21/2025
Brenda
This was a long, involved process but everyone was very helpful and always answered all our questions. We now have a great puppy. Our only comment was that many things like the puppy being exposed to car travel, cats, etc was not all true. Regardless, we are 100% happy with the puppy and the detailed nature of the process. Thank you.
Bernese Mountain Dog Puppy
03/17/2025
Galileo
Awesome, trustworthy service.
Bernese Mountain Dog Puppy
03/17/2025
Excellent service and communication. It was a wonderful experience and put our minds at ease knowing we were not being scammed. Thank you!
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
