Bernese Mountain Dog Reviews: Customers Love Us!

Isaiah
Bernese Mountain Dog Puppy

Everything was amazing. The only thing I would change was more contact with the breeder. We asked for a video call with the breeder and puppy but all we got was a 3 second video

Dylan
Bernese Mountain Dog Puppy

I have never bought a puppy before, especially online. I was skeptical but really wanted to surprise my twin teens with a puppy after losing our family pet a couple of months ago. From my first contact with Pawrade, I have been impressed. The communication is amazing and trust me I'm someone with a million questions but always got a response same day. I appreciated that they care enough for the pets and have everything in writing, including what my obligations are to keep the puppy healthy and safe. When it was time for the puppy to be delivered to us, from Indiana to California, the amazing communication remained! I highly recommend Pawrade to folks that don't want to go to a puppy mill.

Dominic
Bernese Mountain Dog Puppy

Love our new puppy. The purchasing experience was fantastic. Dominic is just a wonderful dog and we are in love with him. Thank you so much.

Susie
Bernese Mountain Dog Puppy

I am extremely pleased with our new puppy; she is beautiful and everything I hoped she would be. However, I have to say the process to purchase her was less than pleasant. There were way too many steps and different people involved, and the lack of communication in a timely manner about specific information, made the experience quite unpleasant. I can say that I have never had to go through an ordeal like this just to buy a new puppy. I'm sure others have used this service and have had better success, but as for me, I would not buy another dog this way, nor recommend it to anyone.

Gidget
Bernese Mountain Dog Puppy

Great marketing to let people know of available puppies. Hardest point of sale for me was the last minute info of the breeder for pick up. I traveled over 900 miles in my vehicle with my entire family to pick up our puppy from the breeder. My suggestion to make this smoother would be after the puppy is paid in full give the buyer the information needed to make travel arrangements.

Nightshade
Bernese Mountain Dog Puppy

Couldn't be happier-our little fur baby arrived healthy and happy. Everything as described (very painless process) Thank you!

Diana
Bernese Mountain Dog Puppy

Thank you for your personal attention throughout the adoption process for KayCee (formerly Diana - Bernese Mountain Dog).. Donna and Reagean were professional, considerate, informative and pleasant throughout my experience. The process was easy to follow and delivery was on time as committed. Pawrade took care of everything …. I am completely satisfied with the process…. Carmine DeGaetano

Koby
Bernese Mountain Dog Puppy

Koby received this morning and appears active. I had my picture taken with Koby and displayed a valid drivers license. The transfer from the Pawrade agent was smooth. I was kept informed of date and time the puppy transfer would take place. Good job. However, the process to acquire Koby was very difficult. 1. Due to a glitch in the Pawrade computer system, my valid drivers license was deemed invalid. Numerous conversations with Pawrade personnel were not helpful. Pawrade personnel continued to blame my input as the problem source. Finally, a Pawrade agent reviewed my entries and determined the problem to be in the Pawrade screening program. 2. The Pawrade computer system refused to accept my credit card information. After inputting several cards, the system accepted one of 4 valid credit cards.

Hudson
Bernese Mountain Dog Puppy

Our puppy is a dream. He is exactly as was pictured, obviously from a fantastic breeder. He has a wonderful personality and is so smart and sweet. He arrived healthy and is doing incredibly well. The whole process was fantastic. There was a mistake in the transportation which had him delivered to the wrong state, but they immediately addressed the issue and brought our pup to us. This is the first time that I've used a service like this and it was all it said, it is clear that the animals are the priority and they come from good lines. Completely thrilled, we love our puppy.

Shiloh
Bernese Mountain Dog Puppy

So excited to have my new pup! Everything was extremely easy & response times on everything were quick. I did assume she would have been delivered with someone so I was a little surprised at that, but everything else was wonderful!

Alexander
Bernese Mountain Dog Puppy

Very easy and seamless. Quick response time and pleasant staff.

Amelia
Bernese Mountain Dog Puppy

The delivery lady was very good and cordial upon delivery, and was also right on time. She delivered the required paperwork and explained it all.

Hogan
Bernese Mountain Dog Puppy

Beautiful Berner puppy! Very energetic and funny. Loves his Big Golden Retriever brother.

Ferdinand
Bernese Mountain Dog Puppy

We got a healthy puppy with no issues. Was a little skeptical with some reviews but we took the chance. We definitely over paid but wouldn't have found the dog we wanted locally without this service. I personally drove 10 hours each way to drive the puppy home myself. I believe shipping a puppy is cruel and makes the process worse and high risk. Overall we are happy

Ruby
Bernese Mountain Dog Puppy

Thank you. We love her and communication all along the way was wonderful.

Clara
Bernese Mountain Dog Puppy

We purchased a Bernese Mountain Dog puppy from Pawrades. She is a sweet loving little girl. However, a number of things that were not perfect or even good. We did not find out that the breeder for this puppy was in eastern Ohio which is a very long way from northern Idaho. This caused an extremely long transport for our puppy to reach us. It was stated that the puppy had been de-wormed before travel. However she arrived with giardia and flea worms. She did not react well to the meds and we had to take her to an emergency vet. We have not yet found out if that is covered under the 30 pet insurance. Lastly, the day after our purchase we see on our facebook page that there is now a coupon for $250 off. When I called to see if that would apply, they said no as that coupon was if we wanted and additional puppy.

Fescue
Bernese Mountain Dog Puppy

We are so pleased with Pawrade. The service, communication, knowledge and care the full team demonstrated was top notch. I felt informed and connected throughout the entire process. The team are true professionals and we are so happy with our beautiful new pup!