Jack is a sweet boy. He has his vet check up tomorrow but the return communication with Pawrade has been minimal & the transportation service was awful. I would highly recommend not using their overpriced, unprofessional & mismanaged transportation. Poor little guy was stuck in a crate for the 4 day trip from Florida to Texas. The drivers were totally uncommunicative & unprofessional. I have no reason to believe Jack was properly cared for during his trip.
Response from Pawrade.com:
Amanda, we are disappointed you left a 1 star review after we delivered a happy & healthy puppy! Transporting a living breathing animal is not like shipping a package across the country. Our transportation prices are reflective of incredible amount of care, planning and execution involved to ensure your puppy arrives happy & healthy (which he did)! From our notes we can see you communicated with the drivers multiple times during Jack's journey and twice within a 12 hour period. Please keep in mind the driver's job is to ensure the safety of the animals and they are not allowed to talk/text while driving. The only time they can communicate is after they stop and have attended to the animals. You were provided with a GPS link so you could monitor Jack's travel and not need hourly phone updates as that is not feasible. This allows our drivers to focus on providing the safest trip possible for your new puppy!