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Reviews: Customers Love Us!

Read 298 verified reviews from real families who found their puppy through Pawrade.

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Showing page 9 of 10 of 298 customer reviews

Piper
Miniature Australian Shepherd Puppy
Milo (AKA Piper) has warmed up and is having a blast with his new family. He had a rough delivery to us and was full of poop. I was slightly disappointed that his tail was docked without notice. Videos I received of him showed his cute tail with a white dot at the end. I was overall very pleased with the communication and service provided before the delivery.
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Jackson
Miniature Australian Shepherd Puppy
The entire process was smooth and there was excellent communication throughout! Would highly recommend!
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Thor
Miniature Australian Shepherd Puppy
Customer Service Reps were outstanding! Friendly, helpful and cheery. Purchasing/ Information Reps not so great. Friendly yes but not very informative, neither were the Transportation Ground Delivery Reps! He was delivered in great condition but no carrier was provided after paying $700 no carrier was provided. However the Driver was exceptionally friendly and courteous but the only drawback was communication and Delivery Time-3-6 am, not a good time to deliver a puppy. Text messages with the Driver were ignored and only text when he was dropping him off. I was informed by Metlife that Thor was picked up on his due date but was not given a receiving date until two days before delivery Friday which thank God was changed to Saturday. As a working person I need to know in advance when he would be delivered in order to arrange taking that day off. Thank God I work with very understanding, accommodating people. In conclusion it was not the best, but not the worst puppy purchase I have made
Response from Pawrade.com:
Valecia, we do state on our website a carrier is not provided with your puppy if selecting ground transportation. We are sorry if this was not properly conveyed, but we are delighted to hear Thor arrived happy & healthy!
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Customer photo of Miniature Australian Shepherd puppy from Amanda L.
Bear
Miniature Australian Shepherd Puppy
This was very pleasant experience the whole way. Tony Lindsey and Shannon were big helps answered all my many questions and made me feel very comfortable. Thank you all for your assistance and support
Scarlett
Miniature Australian Shepherd Puppy
The process was really easy and I was able to request weekly picture updates! The breeder even kept me updated regarding the puppy status on the day of her arrival.
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Dexter
Miniature Australian Shepherd Puppy
Great help from all involved, and got messages about all the steps and what to expect next, any questions I had were answered very punctually and have recommended pawrade to several friends!
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Customer photo of Miniature Australian Shepherd puppy from Linda I.
Cooper
Miniature Australian Shepherd Puppy
Cooper arrived yesterday. The info sent prior to his arrival was most helpful. I recommend this breeder to anyone seeking a loving dog.
Customer photo of Miniature Australian Shepherd puppy from Christi W.
Smokey
Miniature Australian Shepherd Puppy
The whole process from start to finish was well communicated. Even the carrier company gave us daily updates on how our pup was doing. We absolutely love our little guy and he has adjusted well to his furever home. Thank you.
Customer photo of Miniature Australian Shepherd puppy from Carrie W.
Beau
Miniature Australian Shepherd Puppy
The process was easy-going and members of the staff kept me informed of everything that was going on and what was required of me. There was one thing that I thought needed improvement and that is explanation of how the transportation process works. I was told that my dog Beau would be flown in via airplane from Arkansas and that the cost was $699. The company called me and said that the puppy didn't check out with the vet due to it having Coccidia and it would probably be another week before he arrives. Well, I received a call that Saturday from the person delivering him stating she was on the way to drop him off. I was not informed beforehand that he would be delivered Saturday and via van. It was an inconvenience to me but I love my puppy. He is sweet, playful, and loving!
Blanche
Miniature Australian Shepherd Puppy
I never imagined buying a puppy online. However, my experience with Pawrade was wonderful from the introduction to picking up my puppy at the airport. I was explained what to do and how the process works, all my questions were answered and in a prompt manner. I have had my puppy for four days and I am so happy with her. A huge thank you to Pawrade for everything!
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Eddie
Miniature Australian Shepherd Puppy
I was impressed with the procedure for adopting a dog through Pawrade. We felt secure in the process. Would recommend this Compant to anyone interested in acquiring a furry new friend.
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Customer photo of Miniature Australian Shepherd puppy from Ellen K.
Hazel
Miniature Australian Shepherd Puppy
The process that the agency explained in order to get my pup was followed to the T . Every thing was perfect and the breeder happened to reside in Florida and we arranged to meet in a closer location. My pup is lovely and I would recommend Pawrade if you are looking for a new addition to your home.
Customer photo of Miniature Australian Shepherd puppy from Warner R.
Rudy
Miniature Australian Shepherd Puppy
Tina with Pawrade was awesome. She kept me up to date with my fur baby's progress. My only problem was with transportation of my puppy. The delivery company had him scheduled for delivery at my mailing address instead of my actual address. I told them that there was no one there. The address I'm at is 2 hours away. The company wanted to take him back across country and redeliver him. No way was he going to be on the road 15 days
Becky
Miniature Australian Shepherd Puppy
Parade made receiving my new puppy, Maggie easy. I was worried about her health because of the plane flight. Maggie was great. No problems. Pawrade walked me all the way through.
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Customer photo of Miniature Australian Shepherd puppy from Elizabeth P.
Bear
Miniature Australian Shepherd Puppy
Such a great process! I just received my new puppy, Bear, this morning and he is adorable! Completely transparent process the entire way through with communication on transportation options, payment options and details on the breeder as well.
Nomi
Miniature Australian Shepherd Puppy
We had a great experience. There was a lot of communication and up front pricing on how to obtain our puppy. We received regular updates and pictures right up to her being placed on a plane.
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Squirt
Miniature Australian Shepherd Puppy
Sidney is great and so pleased to have him as part of our family, a few comments that hopefully will be helpful: 1) would have been better with one primary contact person and to understand process better (Pawrade, PetPay, PetJet) 2);no opportunity for breeder contact, differences in puppies (how to pick one over other litter mates), no video clips, details on behavior, unable to see info earlier on breeder info, exam week before, etc. Sidney has an undescended testicle, verified by our vet, would not have altered our acceptance, but would have wanted info prior to finding out after delivery 3) flight nanny- poor communicator, had to ask her for simple things, like behavior, last pee/poop, never went over any papers, handed us a bag and said nothing further for us to do and left 4):no explanation of registration, form in bag, still not sure of the value Thank you, Paul
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Customer photo of Miniature Australian Shepherd puppy from Jacqui E.
Remi
Miniature Australian Shepherd Puppy
I could not have imagined such a wonderful experience. I was hesitant to order a puppy online, but the reviews were so good and I fell in love with my little fur baby, so I took a risk. The entire experience was great! The Pawrade team is thorough, patient and kind. And the puzzle piece delivery service is amazing. If you want a puppy, check our Pawrade!!!
Meme
Miniature Australian Shepherd Puppy
Incredibly professional group! Very trustworthy and quick, knowledgeable and quick with responses to any questions I had! The process is very streamlined and has NO gaps!
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Customer photo of Miniature Australian Shepherd puppy from William K.
Rizzo
Miniature Australian Shepherd Puppy
We love our new puppy, she is doing well with her big brother (2 year old Coltriever) There were no problems with the transaction or the delivery. Thank you.
Customer photo of Miniature Australian Shepherd puppy from Talia H.
Jacob
Miniature Australian Shepherd Puppy
So happy with my little man. The breeder was very kind and easy to get in touch with. Probably going to get the next pup from them through this site.
Shep
Miniature Australian Shepherd Puppy
We are thrilled with our new little pup and everyone at Pawrade worked to insure a smooth adoption process. He arrived safe and sound after a long flight with layover on American Airlines and his breeder has checked in to make sure we have all our questions answered. Couldn't be happier!
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*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.