Poodle, Standard Reviews: Customers Love Us!

Cooper
Poodle, Standard Puppy

Unfortunately, I found your service to be fraught with issues. The only time you were "on top of" the situation was when I first inquired about a puppy which resulted in a call back within 15 minutes and until you had my money in hand. After that the communication was few, faulty and far between. You never even sent the seller flight information which resulted in me having to incur additional expenses. Yours was a costly, stressful and unorganized transaction. Your charge a huge amount and keep most of it. Your TRAVEL department is many times clueless and you utilize a third party vendor for actual travel arrangements who did not confirm the flight information which required us to pay and additional $599 dollars to American Airlines. OH... and speaking of cost... the cost to ship two large dogs from Reno to Dallas actually cost $599 dollars... your charged me $1,617.84 for incredibly unorganized and uninformed service. I would NEVER recommend or use you ever again.

Scarlett
Poodle, Standard Puppy

Overall great experience! The staff at Pawrade returned calls and messages very promptly and kept us up to date on the arrival of our new family member. Very helpful with the travel plans and we couldn't have been happier with the courier that delivered our puppy. I would highly recommend Pawrade to anyone in the market for a puppy.

Maddie
Poodle, Standard Puppy

Worked out well

Hilton
Poodle, Standard Puppy

We are very happy with the puppy that we purchased through Pawrade. He looks exactly like the photo and has a particularly sweet disposition. We brought him to our wonderful vet this week and the doctor said that he had been well cared for with the correct medical regimen. Our doctor said that the breeder "knew what he was doing." The puppy transporters were also excellent, and our pup has had no trace of travel stress. It's been a good experience.

Michael
Poodle, Standard Puppy

dog was delivered very late at night- other than that it went well.

Kelsie
Poodle, Standard Puppy

Excellent

David
Poodle, Standard Puppy

The puppy is great. The transport people were scary

Cupcake
Poodle, Standard Puppy

We really wanted to love working with Pawrade but we had a lot of communication issues with the teams that worked with us. We had issues on the timing of delivery and what we initially communicated before we purchased the dog was not passed along. We were even told we may be charged more since other team members were unaware of my initial conversation. Also we were told that we had 72 hrs to get the vet check done and to schedule for a Monday. The dog was delivered on a Thurs eve at 9pm and then we had to take her to an emergency vet because of the time restrictions and the offices not being open. I then got a message from pawrade that the Mon appt would have worked after I had cancelled it. Our dog is wonderful and so is the breeder but our services with pawrade just caused a lot of frustration towards the end.

Castor
Poodle, Standard Puppy

Although the process was tiring, I appreciated your concern with our boy finding a proper home. Our veterinarian was very impressed, with the help of Castor (now Franklin), at the initial puppy visit.

Jocelyn
Poodle, Standard Puppy

Very quick and communicative. was a very pleasant experience and am very happy to now have my baby home with me!

Cayenne
Poodle, Standard Puppy

Pawrade has been very responsive, and resourceful. The driving service was also a plus and I would recommend that if you are far from the breeder. Our puppy is gorgeous, active and happy!!

Daniel
Poodle, Standard Puppy

Parade made it super easy! They were always available to answer and help with any questions. I love my puppy so much.

Jerry
Poodle, Standard Puppy

The process was simple and appropriate. But our puppy came ca m e very dirty a d seems to b e feces were old and the poor puppy was extremely dirty and we bathe him twice because the kmd feces and dirty were dry and it was clear not for the trip even old durt and d feces between his poor nails. He landed last Friday was bathe by us plus Sunday had a professional grooming. He is adorable and happy. But for that price we truly believe that was not ok. Hopefully we receive an explanation from the breeder of why the poor puppy came on those poor conditions.

Garfield
Poodle, Standard Puppy

He is still a little shy with the other dogs but is slowly but surely coming around the whole experience was great just like the other times

Theodore
Poodle, Standard Puppy

We feel as though Louie isn't what was represented in such like he was supposed to have been in crate but he panicked. We should have dealt directly with a breeder?

Alisa
Poodle, Standard Puppy

Pros: Carli Rivera was a great concierge! She was helpful and answered all my questions and emails in a timely manner. The start of the show was/is Dolly (aka Alisa). She is sweet and doing well in her new home. The MetLife insurance plan that is offered is excellent. It is by far the best pet insurance out there as the plan covers preventive care as well as emergency care. Kyle was very helpful! Cons: Breeder...... Blue Buffalo is the food they are feeding the puppy but they sent Hills dog food with her. Microchip = NO but our vet scanned and found a chip with an id that can't be found in any microchip system. Prompt disclosure of pre-existing conditions were not disclosed until the day before the puppy was delivered. Pawrade..... Dozens of emails from the time you reserve a puppy until delivery of the puppy. Health coordinator did not seem very empathetic with the late disclosure of the pre-existing conditions and my concerns regarding them.