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Shih Tzu Reviews: Customers Love Us!

Read 653 verified reviews from real families who found their Shih Tzu puppy through Pawrade.


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Showing page 18 of 22 of 653 customer reviews

Myles
Shih Tzu Puppy
We got our Shih Tzu puppy from Pawrade and it was the easiest most successful experience. The whole Pawrade team was so communicative and helpful throughout our buying process. They messaged us back almost instantly and reached out tons of times to make sure we understood everything since we were first-time pet owners. We will definitely be using their services in the future!
Peter
Shih Tzu Puppy
I thought the entire process was wonderful. I received all of the information I needed without difficulty. The customer service was fantastic, immediate response?! Something you don't see everyday. Surprising, yes, but Wonderful. The transporter was also very proactive with updates, times, etc., Our puppy arrived on time and very happy and healthy. He became acclimated immediately and the vet said he is ideal, in health and brightness. Just a very professional and helpful process from beginning to end. Would Highly Recommend! Thank you - we love our new Puppy, Earp!
Customer photo of Shih Tzu puppy from Dayla B.
Madelyn
Shih Tzu Puppy
I would recommend this amazing team to anyone that may even be considering getting a new family member! They were so patient with me on the phone walking me thru each one of the puppies that I wanted to know more about. His knowledge of each of the breeders assured me that this was not a "puppy mill transaction". Everyone on the team guided me thru the process. Anytime I had a question they were very prompt to correspond back to me! Honestly, I felt like everyone was family and they really cared that this was a good experience not only for my family but the puppy too! Shannon ("Travel Concierge extraordinaire!) was amazing. She was right there with me tracking and communicating with the drivers about how she was doing during her travel here to Maryland. She went out of her way at 6:00 am to actually meet the drivers down the street so she could personally deliver her to us! This was such a great experience I actually bought another puppy for my assistant!
Ayla
Shih Tzu Puppy
I am so happy that I purchased Ayla (who is now known as Zoey) from Pawrade. From the time I inquired about her until the day I received her I had nothing but an enjoyable experience. Everyone I either spoke to or text was very informative and pleasant. I highly recommend Pawrade for anyone interested in purchasing a puppy or older dog. I also want to give a shout out to Furry Freight who transported Zoey from Indiana to New Jersey. Another enjoyable experience and we received our pup exactly when they said we would and the driver who transported Zoey, Tyler, was also a very pleasant and informative person. 5 stars for everyone.
Customer photo of Shih Tzu puppy from Dan C.
Jessi
Shih Tzu Puppy
Everything went famously getting our puppy, from start to finish. Everyone was very helpful during the process and making sure we had all of our questions and concerns answered. We will definitely use Pawrade for a future sibling and easily recommend to friends and family
Customer photo of Shih Tzu puppy from Tamara H.
Esme
Shih Tzu Puppy
I am so pleased with this process! My baby girl was delivered safely and happy! I would definitely recommend Pawrade to friends and family.
Customer photo of Shih Tzu puppy from April J.
Gigi
Shih Tzu Puppy
The process was seamless from finding our puppy to arrival this morning! You truly make the process of finding a new furbaby the best ever! Thank you so much!
Customer photo of Shih Tzu puppy from Deborah W.
Murphy
Shih Tzu Puppy
It was fantastic doing business with Pawrade. Communication was prompt, clear and always friendly. Everyone I spoke with was professional and knowledgeable about the process & requirements in purchasing a puppy. Even the transport of my puppy was a pleasant experience. I received texts & even a photo during his journey to me. My puppy arrived healthy and happy. A vet check within 72 hrs of his arrival reaffirmed my thinking. He passed with flying colors. The vet said that he was perfect in every way. Thank you Pawrade!
Customer photo of Shih Tzu puppy from Mary N.
Theo
Shih Tzu Puppy
I cannot tell you how amazing the Pawrade service was. Every step of the way, there was someone by my side explaining things and giving me all the information I needed (before I could even think to ask). I knew I was in great hands the whole time and everyone was so helpful and nice. The process was short and sweet. Not to mention...we finally got our puppy, Theo, and he is everything we imagined and more!! I will recommend your service to anyone who asks. Thank you so much for everything!!
Customer photo of Shih Tzu puppy from Martha D.
Biscotti
Shih Tzu Puppy
Great job, the team were wonderful! Thank you!
Customer photo of Shih Tzu puppy from Timothy K.
Molly
Shih Tzu Puppy
I could be more happy with the service and professionalism that this company has. From the requesting the puppy to the delivery we were keep in the loop of everything until she got here.
Customer photo of Shih Tzu puppy from Rebecca B.
Brinley
Shih Tzu Puppy
The process was fantastic. We were kept well informed and knew what to expect. Our beautiful Brinley was well taken care of during travel, we couldn't be happier!
Customer photo of Shih Tzu puppy from Monica D.
Elias
Shih Tzu Puppy
I am absolutely over the moon with my new puppy, who we named Jerry. He's absolutely adorable and he arrived at my house perfectly healthy! Everyone at pawrade was amazing, communication was great, and they really do their best to make the experience as easy as possible for their customer. Thank you so much! I've never been so in love!!
Shayna
Shih Tzu Puppy
We couldn't be happier with our sweet, precious Lilly (once known as Shayna). The transaction was very smooth, and I can tell that Pawrade and the breeder both take pride in the care and safety of these puppies. About five days after getting Lilly, I did take her to the vet because she sounded congested. We were told that she did have an upper respiratory infection. They also tested her stool sample, and she was positive for Giardia. We were a little disappointed that she became sick (we had not taken her anywhere, so we assumed that maybe she became ill from another dog on the journey from TX to here?), but with some meds, she is now a healthy, happy, and VERY spoiled little puppy! We are so in love with her :) We have been talking about getting her a little brother or sister to play with. We have two other dogs, but they are old and aren't interested in playing lol Thanks again Pawrade!! Sincerely, Garnett and Ronnie Wilcoxen
Customer photo of Shih Tzu puppy from Marla P.
Vaughn
Shih Tzu Puppy
Puppy was delivered in great condition and updating was great!
Toby
Shih Tzu Puppy
We love him he so cute and happy
Customer photo of Shih Tzu puppy from Dale M.
Ozzy
Shih Tzu Puppy
Ozzie is a great addition to our family! He is a beautiful puppy with a wonderful disposition! The Pawrade Team from start to finish were fantastic in walking with us through the entire process!
Customer photo of Shih Tzu puppy from Jennifer C.
Sierra
Shih Tzu Puppy
The process was chaotic with multiple people involved. All information I received on our puppy was last minute. I did not like the 3rd party process, but our puppy is priceless! She is wonderful and we are thrilled to have her!
Georgina
Shih Tzu Puppy
Just loved all your help with my new pup Thanks so much, It was a good experience.
Blair
Shih Tzu Puppy
Hello, the experience we had was unbelievable the travel here was really good they would send us little emails about the pups and it was just fun getting them and reading about what was going on and where they were and that was the main thing I just loved it knowing where they were couldn't wait for them to get here I love my little girl she's a sweetie I'm teaching her potty training amongst other things I'm trying to teach her her name which is Dazzie we I have a vet appointment on Monday for her check up. Everyone that helped me along the way a big thank you. Sincerely, Brooxie & Dazzie
Starsky
Shih Tzu Puppy
We love our baby Starsky! Pawrade was amazing!
Customer photo of Shih Tzu puppy from Sheila B.
Clemson
Shih Tzu Puppy
Kinda started to feel like a scam but it did turn out very good and got our puppy without issues. We're delighted to have our new dog especially this coming holiday season. Thanks to Pawrade!
Customer photo of Shih Tzu puppy from Gary D.
Iris
Shih Tzu Puppy
Every part of the process was flawless and the service was exceptional. Everything happened on time as promised, I would recommend Pawrade to anyone.
Customer photo of Shih Tzu puppy from Rosie H.
Magnolia
Shih Tzu Puppy
This was a great experience from the time I found my fur baby on the website to the moment she came home. Everyone at pawrade was friendly and kept the communication and provided exceptional service. Thank you so much
Customer photo of Shih Tzu puppy from Carma P.
Lilo
Shih Tzu Puppy
The service was great, I love our new puppy. The instructions were very well communicated.
Customer photo of Shih Tzu puppy from Sona V.
Gus
Shih Tzu Puppy
Lots of delays, two hernia surgeries and the Vet told me Hernia is still there.
Customer photo of Shih Tzu puppy from Rosie H.
Lloyd
Shih Tzu Puppy
The process from the beginning to the end was so smooth. Lloyd aka Charlie is a little cutie and parade to the breeder, petpay and our pet airpanion was so wonderful. Thank you so much for delivering Charlie safely. 😁
Customer photo of Shih Tzu puppy from Loretta S.
Charlie
Shih Tzu Puppy
Outstanding customer service! Constant communication, which helped me feel confident that they truly care about my puppy and my satisfaction as a customer. Quick responses to my many inquiries. They make it easy to communicate through texting or email. They answer the phone immediately and they truly care about customer satisfaction. I was very nervous about the transport because it takes 2 to 4 days and in my case it took four days and I was a nervous wreck, but my puppy arrived happy and well cared for. He was healthy and the gentlemen that transported him were nice and compassionate and truly cared about my puppy. You can also follow the GPS tracker for the entire time which I thought was fantastic as I was tracking every hour for four days until my puppy got here. I would highly recommend Pawrade if you're looking for a new puppy to love. I can't say enough about the outstanding customer service, and every need and every question was answered and addressed quickly 😊
Quinn
Shih Tzu Puppy
The process was fairly easy. The one issue that had me upset was the difference between my physical address & mailing address. I would think that your program would prefer to know the location where the puppy was going instead of my mailing address. I have had too many issue with the postal system & would not give them the satisfaction of payment for a postal mail box. I gave a government ID( drivers license) which should suffice. I also didn't appreciate the email that stated " we just don't give our puppies to anyone ". I found this insulting. Anyways, our puppy, we named her Pepper is with us at home. Other than that issue, I might recommend this process to others

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.