“Fynn is AMAZING!!! We couldn't be happier. I am SO impressed with everyone at Pawrade. Christie was so supportive, PATIENT and wonderful. She was immediately responsive to any and all questions (and there were many), our Nanny, Joshua, was great in bringing Fynn home safely and soundly, Christine, at MetLifePets was wonderful in explaining everything about insurance (which I DID continue) and, finally, our Breeder, Cindy was (and has been) tremendously supportive, kind and SO helpful with her time, information and suggestions. Fynn has his Vet appointment this morning and I will be certain to sing Pawrade's praises to him to share with his other patients. Thank you, everyone, for working like such a well run team in bringing such joy and love into our lives...our Fynn. Many blessings to you all.”
Pawrade Reviews: 19,144 verified customer reviews from real families
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
“This was my second puppy that I have purchased and everything was very smooth. I would definitely recommend.”
“This was a wonderful experience from start to finish. Excellent follow-up at all times. And our little girl arrived happy, healthy, and full of energy.”
“We just got our mini dachshund yesterday and all I can say is that we are IN LOVE. He is eating well drinking well and is so happy! I am so greatful that we found pawrade! I would definitely recommend! We are already so in love with him!! THANK YOU PAWRADE! ”
“Raelynn is now Dama Preciosa and has settled perfectly into The Pack. Process was smooth and efficient. I enjoyed tracking her travel. Delivery guys were great. Thank you so much for the puppy of my dreams. ”
“From beginning to end, it was so important to me is they treated new owners, just like they care fore there puppies. I was happy day bye day they kept up with us keeping us in formed the both of us, about puppy and myself. I as so thrilled to get my puppy. Simon”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“Had great support from the Pawrade team who kept me updated re where Patrick was at in the process. They responded to my questions quickly, and provided good info about preparing for a new puppy. Patrick arrived a little tired on Friday night, but was otherwise happy and healthy after a 4 day cross country road trip. Would highly recommend pawrade!”
“skip is doing great he is very playfull and loves his new home”
“I am very happy with the puppy and the transaction. I rate you 5 out of 5 Thank you ! ”
“Excellent service! We love our little man and he is everything we hoped for”
“I have nothing but good things to say! The transaction and delivery went smoothly. I was kept in formed throughput the prosses and my puppy is perfect. Very happy”
“Anthony ( TONI) how we decided to call him is doing great. He adapted really quickly as a new member of the family. He is eating and drinking well. He have already visited his vet and the results show he is in good healthy condition. Thank you very much for helping us find our new son. Dad and Mom are very grateful. Bless.”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“The best experience I've ever had adopting a puppy. From zoom calls and updates to pictures and a flight. I would recommend Pawrade to everyone who is looking for a furry best friend! 💙”
“Everything from service to delivery was spectacular! Thank yiu”
“My Puppy Concierge, Tara and the entire Puppy Support Team, Aaron, Carli, Shannon, and the Drivers Larry and Lee (please forgive me if I didn't mention everyone) stayed in contact with me throughout the purchase, informative nutrition needs, travel and the all important Veterinary appointment w/I 72 hours of arrival! I was very impressed and thankful of all of their efforts!”
“Beautiful baby. Thanks ”
“Judge arrived safe and sound. He is perfect and we have all fallen in love with him. We changed his name to Sammy. He is settling in nicely, and having fun with his siblings - a 5yo female Saint Bernard named Chloe and 2 shih zhu's, Stryker ( 6) and Todd (12). Thank you so much for bringing so much happiness to us. We love him so much and promise to give him the best life possible. ”
“Puppy kane arrive early in great shape very good looking pup thank you.”
“Every one at Pawrade was so professional with a big bowl of love. My husband and I are in love with our little bundle of joy. I must admit I was very nervous about getting a puppy on line, but Pawrade was remarkable. I was reassured and felt like they were old friends. When the puppy we wanted had already found a forever home, we were heart broken. If not for Pawrade's help, we would never had found our sweet little girl. We had a nanny bring her to us and Amber kept us up to date with such lovely texts. Right up to the time she landed. This was the best experience all around. On a scale of 1-10, I'd give them 10+++++++. I recommend Pawrade and the whole staff to everyone. They took all the stress out of what I thought could have been a very stressful on line experience. Oh by the way, we named our little toy poodle, Jolene. Our home is complete. Thank you all so very much at Pawrade. John and Karen Cook. ”
“Excellent communication. There so much information provided in such a short period that it can be overwhelming. ”
“Though it was 12:00am when he got here I was so excited and the driver seemed very nice, my whole experience was great from beginning to end.”
“Lucy is amazing!! She's so beautiful and such a sweet heart. ”
“Everything went smoothly the Best to you at Pawrade. Roy”
“We bought our second King Charles Cavalier and couldn't be more happier!! Pawrade was by our side the whole process!! Thank you Pawrade!!”
“Absolutely the best service. I want to thank everyone for the love that I will receive from Slate now Hamilton every day.”
“I got my puppy in 2 weeks. Pawrade is legit they kept me updated for the whole 2 weeks letting me know that hat was going on and even had the breeder send me pictures.”
“Everyone was great! Taking the stress out of purchasing my puppy! They replied/called back with every question. I could not be happier!!”
“My daughter-in-law is a vet and she instilled doubt in my mind when I told her I was purchasing a pet on-line. She was concerned that he was 7 months old ans still not adopted. My son was also concerned that I paid up front. Then, I started worrying about the people that I was picking him up from. I was going all alone. It turns out that all these concerns were unfounded. I renamed my puppy Cinnamon because of his cinbamon color. He is so cute and good. The couple that I got him from were Missouri farmers. They were a little older than me. I could tell that they loved animals and that Cinnamon was well taken care of. The fact that Cinnamon was a little older was good because he was potty trained. We only had a few misshaps. That's because of his new surroundings. Cinnamon was great on the airplane. He was so quiet that when I took his carrier out from under the seat, the woman next to me said she didn't even know that I had a dog! We are going to be great travel companions!”
“We did find the perfect puppy! Thank you for helping us. ”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.