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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 248 of 589 of 17,657 customer reviews

Customer photo of Dachshund, Mini puppy from Dwayne K.
Heathrow
Dachshund, Mini Puppy
We are delighted with the service we received from Pawrade. We especially appreciate the tracking app, so we knew how close you were getting to us. The two gentlemen who delivered our puppy were very nice and helpful. We also appreciate the goody bag you provided. It was a great experience. Thank you, Dwayne and Brendalee Kurr
Customer photo of Dachshund, Mini puppy from Vicki T.
Natalie
Dachshund, Mini Puppy
Molly arrived at 6:30 this morning and we immediately fell in love! Thank you all so much for all you did to help us! Y'all are awesome❣️❣️
Nole
Puggle Puppy
Great service from end to end! High level of communication and all details covered when purchasing your new puppy. Highly recommend👍
Grayson
Maltese Puppy
The whole process of the purchase and the shipping of Grayson was excellent, We were amazed on how quickly Grayson was at our Doorstep. Just to let you know Grayson is a healthy and very energetic Puppy and we are enjoying him immensely, Thank You.
Customer photo of Cocker Spaniel puppy from Margaret L.
Noah
Cocker Spaniel Puppy
This was my first time ever to order a puppy with an online service. I was very hesitant and nervous, anxious and excited all at one, from the day I saw him, made the purchase, and than the time for him to be shipped by a very wonderful team that drove him right to my door. I was already in love with him even before he arrived, but the first time I held him, he was home. Pawrade did a good job, and anytime I needed any answers they always got back to me in a timely manner. And as mentioned sometimes with the stress of travel, they may have a reoccurrence of a couple parisites, and we are dealing with that right now, after his wellness check, the next day showed possitive, so have him on 2 medications, we hope to have it cleared after his next check up next week. Other than that he is a puppy, eats, plays, poops and pees, and nice naps. He is training me well as to what he already nows. He is my little man of the house. Everyone from Pawrade was wonderful.
Phoenix
Poodle, Miniature Puppy
The process was so quick and easy! The team was very responsive and knowledgeable. Highly recommend!!
Customer photo of Australian Shepherd puppy from Shaneh H.
Finn
Australian Shepherd Puppy
From day one I was communicated with directly, was able to talk to a real person, everything was handled so smoothly. Thank you for allowing me to add another fur to my pack.
Iker
Boxer Puppy
Overall very good experience. Some questions I asked got lost b/w people handling my file so I had to ask the same thing a couple times. Majority of answers were really fast. Ikers actual weight vs website was off by a lot 12 lbs vs the 8 lbs he is. Transport was great he arrived happy and in excellent condition! We love him and over all process was great!!
Natalie
Maltese Puppy
Everyone worked so well with me! I was buying a puppy for my mother and it went so smoothly! Thank you!
Customer photo of Australian Cattle Dog/Blue Heeler puppy from Keith F.
Parker
Australian Cattle Dog/Blue Heeler Puppy
Ya'll did a great job overall, but there needs to be a bit more attention to detail in the initial conversations as well as between Pawrade and the breeders. We made it very clear in the beginning that we would be driving from Atlanta to Texas to pick the puppy up. We gave the specific date a week in advance and were told by the Pawrade team that the breeder said that date would work for her. On the day we were supposed to leave we were told that the final paperwork from the breeder had not been received. We were delayed in leaving for 8 hours on a weekend specifically planned for this event and which would have been extremely difficult to re-schedule. In the end, the Pawrade team did great in pulling it all together and making it happen just in the nick of time but it was extremely stressful.
Otto
Shih Tzu Puppy
We are very happy with Otto. We will send another e-mail with the attachment from our vet. Regards
Customer photo of Poodle, Miniature puppy from Jim A.
Dillie
Poodle, Miniature Puppy
Ethyl (the puppy formally known as Dillie) is a gift from Heaven. She is smart, fast, curious, quiet, playful, cautious, cuddly, well-behaved around toddlers, perfect temperament and well on her way to being housebroken. My hats of to the wonderful breeder being supported by Pawrade. The transportation piece of this was very smooth and she was delivered to my home safely and on time. We had one small hiccup with her vaccination paperwork that was quickly cleared up by Emily with one short phone call. I would recommend this service based on the breeder selection and Pawrade doing what they say they will. Excellent Experience!!!
Lincoln
Saint Berdoodle - St. Berdoodle Puppy
While the communication was very good and we were kept informed on the arrival date of Lincoln, the state of the puppy when he arrived was very, very poor. It was 7pm on Sunday night, Lincoln was damp from what the driver said was a bath to rinse of some excrement. When we went to give him a bath we saw that he had bloody sores on both his back legs and his bum was pussy and bleeding. We took him to the vet the next day, and he had to have his hind legs and bum shaved in order to treat the sores. This appointment was a well puppy check that ended up costing $400.00. The assessment of the vet was that the sores were caused by continual exposure to urine and feces in the travel crate, which was not covered because when we called to active our "free" month of pet insurance through Met Life, the sales person persuaded us to bypass the free 30 days and go right to a full policy, which left us with no coverage for a week, so the $400.00 was not covered. Very disappointing.
Customer photo of Cavalier King Charles Spaniel puppy from Tracey W.
Ben
Cavalier King Charles Spaniel Puppy
Our new puppy came to us within a week; he was healthy and beautiful and fit as part of the family immediately. He won over our current dog within a day and has brought joy to the whole family.
Customer photo of Shih Tzu puppy from Nancy B.
Flora
Shih Tzu Puppy
Wonderful, helpful employees from beginning to delivery! Our vet says she has been well taken care of (thank you) and is healthy ❤️! She's also beautiful, playful and so charming. We're in 🥰 love!
Easton
Labrador Retriever Puppy
Pawrade made this process super simple and easy. Tons of information was given to us and their agents helped answer any questions we had day or night! Would highly recommend to anyone looking to get a pup. We are absolutely in love with ours.
Kingston
Havanese Puppy
It was great my puppies are doing well getting acclimated to being with their new Mommy. Regards Victoria
Brayden
Havanese Puppy
Couldn't be better. WE were very happy with the arrangements and people who delivered our new family member to us this morning. Thank you.
Customer photo of Pomeranian puppy from Valerie B.
Hazel
Pomeranian Puppy
You all did an amazing job making sure our baby got home safe! She is everything we've ever wanted! She is a sweetie pie! 🥧
Customer photo of Havanese puppy from Karen R.
Ocean
Havanese Puppy
From choosing the right puppy all the way to delivery, the experience has been delightful! We could not be happier with our little Havanese, Ocean. Thank you for making this such a pleasant experience for us.
Customer photo of Boston Terrier puppy from Jan B.
Owen
Boston Terrier Puppy
Our 7 month old, 7 lb. ball of energy arrived on time via "The Puppy Wagon." Owen, a delightful, handsome Boston Terrier, is a delight! The pedigree paperwork does not appear to be connected to him, so we're working with Pawrade to fix that. Other than that, the vaccine records, the vet report, and the communication with the company's representatives all were great! I am very paw-sitively impressed with Pawrade.
Customer photo of Chihuahua puppy from Dianne W.
Tika
Chihuahua Puppy
She is wonderful ❤️. Thank you so much.
Joy
Yorkshire Terrier - Yorkie Puppy
From the very first time I felt so safe with their sight .They are so professional, they called and answered all my questions and I had a lot . Dealing Lois,Shannon,and my breeder Victoria it was on the up and up. I got the most beautiful precious toy yorkie she weighs 2.5 lbs . I still haven't named her yet . I've been calling her baby it will come to me soon a forgot the nanny Aaron he was so patient and kind taking care of her . I highly recommend pawrade .a hone looking for a legett company
Customer photo of Pomeranian puppy from Carol B.
Callie
Pomeranian Puppy
You folks are so professional, and my puppy was delivered before schedule by two very courteous and professional staff of wagonwheels. Callie was clean and happy when she arrived. She had her appointment today at the vets and checked out healthy and fine. I would be more than happy to recommend your company to anyone who needed these services.
Customer photo of Italian Greyhound puppy from Rio D.
Penelope
Italian Greyhound Puppy
Pawrade provided great customer service with good response times. Our beautiful puppy is healthy and will have a forever loving home!
Customer photo of French Bulldog puppy from Lori R.
Itzel
French Bulldog Puppy
The drop off went smoothly, Gigi Aka Itzel was perfect, little nervous and tired it was around 12:30 am but she slept like a baby. The driver was a great guy and was very careful with my Gigi. Thank you Pawrade!!!
Customer photo of Pomeranian puppy from Stephanie T.
Mia
Pomeranian Puppy
Process was efficient, clear and easy. Emails were promptly replied to and staff was friendly and knowledgeable. My puppy is perfect!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.