Pawrade Reviews: 19,144 verified customer reviews from real families

“Absolutely love our new puppy formerly Toby now Oakley. The process was smooth and Pawrade was very helpful when I had any questions or Concerns”

“Way too complicated. Transfer from Breeder was poor. There were 2 20 yr old girls who made the transfer who were 1 hr late. Did not supply 6 lb of dog food. But the puppy is fine”

“First class service they made the purchase easier for me and we were able to obtain a healthy and beautiful puppy, they were always aware of the journey and the details so that he would arrive safely at his new home definitely the best place to buy your puppy”

“I am so happy with my Yorkie, Mindi. I renamed her Noelle. Process was smooth except for a less than 24 hour notice of flight arrival. Communication between the breeder and nanny was excellent. I would highly recommend this company to anyone who is looking to adopt a puppy.”

“This was our first time purchasing a pet over the internet and YES we definitely had a lot of questions. They were super nice and reassured us that they were there to guide us every step of the way. The process was so easy and now we are so happy to have our little girl with us!! ”

“Pawrade was so friendly and professional. They followed up multiple times and kept me updated every step of the way. We received our puppy and couldnt be happier. He's settelng in great and is already a member of our family! I highly recommend Pawrade! ”

“Everything was very smooth and easy! So happy I went with pawrade for my new fur baby. ”

“The first star is because I received the dog, the second star is because customer service was helpful but other than that I was disappointed. A day before I was supposed to pick my dog up it was canceled because he tested positive for a parasite. I had already called off work and had his well visit check scheduled,smh. Four days later when he was cleared to travel we picked him up. As soon as we got home we noticed his fur was matted, he stunk and had to be treated for fleas. He is 5months old and should have been fully vaccinated , he only had one shot and rabies vaccine. I don't blame pawrade but I think they should make sure the breeders are following procedure and taking good care of the pups.”

“Thank you ”

“Very helpful staff and wonderful breeder. Thanks for doing such a great job for us! Only complaint is that sometimes the emails weren't answered right away, so perhaps that just needs to be tweaked.”

“Amazing! Super helpful, honest and friendly, willing to answer all my questions! I'm so grateful! Thank you! ”

“We had a great experience with pawrade. The two people we worked with primarily were Lindsey and Lisa. Both were responsive and helpful throughout the process and did all they could to make Frankies transition to his new home as seamless and anxiety free as possible. Frank is a good pup and we already love him too much. This review could have been a 5 star but there was a lack of communication regarding Frank's arrival and that created unnecessary concern…all turned out well in the end but it could have been less stressful with a couple of text messages from the transportation company. Frank arrived in good health and good spirits although he did have infections in both ears when we took him to the vet the next morning. All he needed was a good cleaning and some antibiotic drops and he is all better. Overall a good experience. ”

“We love our new puppy, she is doing well with her big brother (2 year old Coltriever) There were no problems with the transaction or the delivery. Thank you.”

“All the ladies helping me along the way were great and extremely helpful and timely in their responses!”

“I went through Pawrade to get my new puppy. He is just gorgeous. I was hesitant at first. But the proved me wrong. I would recommend Pawrade to anyone & everyone. Transaction was smooth and Tina kept in contact with me the whole time. Delivery service was excellent as well. Thank Pawrade for my beautiful new puppy! ”

“Great job!”

“I found this process easy, but felt disconnected. While the people at Pawrade are friendly, they are clearly busy. It seemed the breeder of my pup was hard to get in contact with and slow with information. I know that my Pawrade rep was trying but it was stressful to have so little information ahead of time. Also, the extra money for transport was worth it but I definitely had to accommodate the third party, not the other way around. Who really wants to get their puppy in the middle of the night? Believe me, we are very happy with our puppy, who is healthy and happy, but I'm not sure I'd do this process again. ”

“Pawrade was great to work with. Everyone was friendly, professional and helpful. They got me a wonderful puppy!”

“We are quite pleased with our new puppy. We were hoping she would be a bit smaller, but she will be fine. We got her to be a playmate for our other small Minpin and they are getting along well.”

“Let me start with the Pros. My pup is AMAZING! Super healthy, intelligent, sweet and gorgeous. The process itself was very easy and the transport company was amazing. They kept me updated and arrived right on time. My pup was clean and happy as could be when she arrived. The cons would be communication. I have to agree with others when it comes to lack of communication after the puppy is paid for. There was also internal communication issues & I had to repeatedly ask for the same information. Overall I would definitely use Pawrade again for the final product. My puppy is a 10/10 & I'm so in love!! I could tell this breeder truly cares for her pups.”

“I love the Pawrade team. I definitely will use them again for our next pet. Fantastic customer support. Wonderful puppy! 5 stars!”

“What a great experience. My calls were always answered. Instructions were very simple to follow, you have to be a complete moron if you can't understand the instructions. Over the top friendly service. Would recommend your service to anyone ”

“Buddy is an awesome puppy. I'm so happy to have him. He has a great demeanor. The rate charged for delivery is excessive; especially since there was a 3 week delay, initially, for delivery even though he was available. If the logistics and communication were planned better, after the purchase, I would rate 5 stars. ”

“What a wonderful experience! It was so easy for us to find and connect with our dog and the concierge service from selection to meeting him was beyond compare. Our dog is super sweet, almost completely trained and housebroken and just an immediate beloved member of our household. Honestly, the best experience we could have asked for!”