Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 370 of 589 of 17,657 customer reviews

Customer photo of Maltese puppy from Christina B.
Callie
Maltese Puppy
I am so pleased with my decision to use Pawrade. Everyone, from my puppy concierge, Janell, to my puppy travel assistant, Donna, was helpful and amazing.
Customer photo of Shih Tzu puppy from Jerry G.
Scooter
Shih Tzu Puppy
Scooter is doing just fine. Our cat Max is warming up to him. He's apart of our family.
Zenos
Beagle Puppy
Lois was wonderful. She answered all my questions in a timely manner. She even would let me know if she was going to be off work the next day and how I could be helped. We could not be more happy with our baby Begala Porkchop!
Kelvin
Cavapoo Puppy
Excellent! That is how the entire process of getting our little Kelvin to our home was from the beginning to when he arrived at our home all those miles away! I especially liked the idea that I could call and have questions answered anytime. We wanted a puppy that would grow up to be a specific weight and we were told about the parents, even received photos of them. We do love our little ball of love and kisses! Thank you Pawrade!
Nugget
Havapoo Puppy
Overall, I am very pleased with my new puppy. We ran into a few glitches along the way, but I feel these were resolved satisfactorily.
Customer photo of Schnoodle puppy from Lori F.
Vivian
Schnoodle Puppy
Everyone I spoke with or dealt with via text or email was courteous, friendly and helpful. It was a wonderful experience. Emma Paige (formerly Vivian Rita) is an absolute gem. Thank you for all your help and support along the way.
Customer photo of Irishdoodle puppy from Elizabeth G.
Bennett
Irishdoodle Puppy
My husband and I were very apprehensive of adding a member to our family through a website. We've all heard of the online scams or horror stories of adopting a puppy with unexpected health or behavioral issues. So, IF you are feeling that way, let us put your mind as ease. Our experience with Pawrade was wonderful. Not only is their breeder-vetting reassuring, but their whole process was organized and very simple to navigate. From the concierge that answered all of our questions throughout our initial search (6 months of looking), to the assistant that provided updated photos and puppy-specific details from the breeder once we found a puppy, and finally the coordinator that kept us abreast of any travel notes...the communication was pleasant, professional, and thorough. I was so pleased with how responsive and supportive the staff was; they truly seemed as excited as we were to be adding a new member to our family.
Customer photo of Cavapoo puppy from Chick C.
Marleigh
Cavapoo Puppy
Everything went well except the pick up. I went to the people terminal, but she was at the freight cargo location. San Diego airport is under construction, I stayed at the luggage claim area for an hour. Lois gave me the address, but construction complicated the process. In the future, please instruct people to pick up at freight cargo, not the main terminal. We love our puppy and are trying to potty train her. The rest of the process was exceptional. Thanks for you help and for Lois to give me the correct address. Even with GPS, I drove around looking for the claim area and was dressed out.
Customer photo of Cockapoo puppy from Huribel A.
Zaki
Cockapoo Puppy
With the best care and with many facilities, my family and I were able to find our new member.
Carlos
Maltese Puppy
If you are looking for your next puppy look no further! Pawrade went ABOVE and beyond throughout the entire process from answering any and all questions to helping through the adoption transition and delivery process. Every representative was extremely knowledgeable, helpful, and were just as excited as we were to adopt our little one. Five star service! I will be telling everyone about Pawrade!
Christopher
Cavalier King Charles Spaniel Puppy
Easy process, great communication, knowledgeable and kind in all interactions we had; Christopher is a great puppy and has made himself right at home!
Dedee
Cockapoo Puppy
I had excellent service by Pawrade. The communication and detailed explanations were outstanding. The transportation agents communicated regularly and they arrived at my home when scheduled. Dedee is a super puppy and she's integrated into my home and with our other dog extremely well. Thank you very much. Debbie Lowe
Molly
French Bulldog Puppy
I was happy with everything except the fact that they breeder let Molly travel with worms and bilateral ear infections. As much as I am paying for her I expected more from this company!
Customer photo of Rottweiler puppy from Daniel P.
Grace
Rottweiler Puppy
Absolutely love our new puppy! Smooth process, excellent customer service. Highly recommend.
Customer photo of Boston Terrier puppy from Robert L.
Nova
Boston Terrier Puppy
Pawrade was very communicative the entire way through the process. The delivery service was wonderful as were all the employees along the way. Nova was exactly as described in personality and she is absolutely perfect! A wonderful companion and addition to our family.
Zach
Cavapoo Puppy
Really good communication about when the puppy would be coming and all the things that need to happen to make the transition successful. I really appreciate the communication and information
Anastasia
Cockapoo Puppy
I couldn't be happy with my Belle. From buying to delivery everyone was very helpful. The breeder went beyond my expectations. Sent pictures weekly, told us what toys she liked, sent a heatbeat stuffed animal with her mom and siblings scent on it to help her transition. I would definitely use Pawrade again
Kassie
Dachshund, Mini Puppy
My little one arrived happy and healthy. And so darn cute….. Thank you!
Miss Lucy
Shiba Inu Puppy
Our new puppy is home. She is adorable and exactly what we were hoping for. Pawrade staff were extremely helpful and courteous and kept us in the loop from the very first conversation. She arrived healthy and lovable and after a short time wss already expolring her new home. Well done!
Pongo
Chihuahua Puppy
I would never recommend this company to another person. Terrible communication except when they are taking your money. We love our puppy but went through SOOOO much stress to get him.
Watson
Goldendoodle, Mini Puppy
Beautiful dog. Drove it Indiana to pick him up. Did not however get to see the mom , dad or where they were raised. Great follow up and follow through from Pawrade.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.