Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 448 of 589 of 17,657 customer reviews

Ginger
Beagle Puppy
Paul,Renee, Shannon, everyone was exalent. If we were to purchase another puppy it would definitely be though them. Thank you
CiCi
Dachshund, Mini Puppy
Thank you for finding our new fur baby. She is beautiful and so sweet! The process was nothing short if amazing from the very moment I reached out to you. Followup was impeccable and everyone was so professional and caring! Thank you so much I woukd highly recommend your company!
Customer photo of Shih-Poo - Shihpoo puppy from Karen S.
Masyn
Shih-Poo - Shihpoo Puppy
My puppy is so adorable and she pees on her pee pad. She is so playful and healthy! You did great! I would recommend you to anyone!
Customer photo of Cocker Spaniel puppy from Carole D.
Annie
Cocker Spaniel Puppy
I was worried about buying a dog on line. Your crew is superb and has gone out of the way to make our puppy dreams come true. I will tell everyone that asked me that your people are the best at what they do! Jodi, Corbin and all the others went above and beyond any expectations I had. The puppy is great! Thank You Carole
Micah
Labrador Retriever Puppy
The process was easy, fast and people where always there to answer questions. Pawrade's priority is keeping the puppies safe and it was so much better than getting a puppy in any shop around us. Our little furry-baby arrived healthy, happy and with all his vaccinations. We couldn't be happier!
Customer photo of Beagle puppy from John J.
Stone
Beagle Puppy
NEVER AGAIN! All was good until this company got paid. Important emails and texts go unanswered or not answered in a timely fashion, mistakes made on which food to feed my puppy ( was told by Pawrade to feed my puppy a food that they said the dog had been eating while still with the breeder) I picked up the puppy at the Airport and a different type food was attached to the shipping crate. I did exactly what I was instructed from Pawrade and fed my puppy the food that they had instructed me to feed the dog, which resulted with my family having to take care of a sick puppy for two weeks. This included 3 trips to the Veterinarian. (More money!) I called Pawrade and was told a mistake was made in the emails regarding which food to feed this poor dog and to feed the dog the food that came attached to the crate upon delivery. Puppy was still sick which included diarrhea all over my home/carpeting (more money to have cleaned!) More to story, on my own. No follow up from Pawrade.
Response from Pawrade.com:
John, we are so sorry to hear this especially after our post delivery call in which you stated "everything was perfect" then called back the next day to speak with another member of our staff and thank them for "making your hearts whole again." We'll reach out to you again to find out where the misteps took place.
Customer photo of Dachshund, Mini puppy from Sheryll L.
Zack
Dachshund, Mini Puppy
Very smooth transaction and great communication throughout the process.
Customer photo of Puggle puppy from Ryan S.
Waylon
Puggle Puppy
The purchase process is very easy and my rep that I worked with was very quick to answer questions and reach out to the breeder on my behalf. Shipping went smoothly and it was exciting to wash the little GPS car get closer and closer with our new puppy
Customer photo of Siberian Husky puppy from Kevin C.
Nori
Siberian Husky Puppy
We changed her name to Sadie she is adorable she is learning things already cute as a button ! we love her. Pawrade is great we would reccomend them to anyone who wants a puppy.
Posie
Chihuahua Puppy
Was a little less helpful when getting second puppy. Did not contact me for 2 weeks.
Customer photo of Dalmatian puppy from Brandon A.
Jenner
Dalmatian Puppy
Very responsive team, obviously all dog lovers. The adorable puppy was delivered on time and we were kept posted throughout the trip.
Customer photo of Schnoodle puppy from Ashley B.
Toby
Schnoodle Puppy
My puppy is currently slated for his second night in the hospital. I cannot get a response from Pawrade about Why they transitioned my dog to an 80+ Hour crate, ground shipping experience as the "less stressful" alternative to the air companion travel I booked and paid for. I was receiving generic emails about feeding my dog watermelon on the Fourth of July instead of the much more relevant communications on how exactly he was going to be transported . Huge dropped ball and I'm pissed that I failed to protect this puppy by trusting your team to responsibly transfer him to my home.
Response from Pawrade.com:
Ashley, as communicated previously, we could not fly Toby because of heat restrictions at your airport. We did communicate this to you in a recorded phone call. We have been in touch with you regarding Toby's health and reibursement for your health claims. We are sorry to hear Toby spent the night at the ER because of Giardia. We will be here to support you and ensure Toby is happy & healthy.
Customer photo of Shih Tzu puppy from Jelecia H.
Connor
Shih Tzu Puppy
Loved the communication that was given throughout the process! Also loved the information given that helped with the puppy process before and after receiving the puppy.
Customer photo of Schnauzer, Miniature puppy from Stacey C.
Wyatt
Schnauzer, Miniature Puppy
My fur baby traveled so much better than I expected. Arrived clean and happy! He's a great puppy. Process was so simple, and every person in charge of the different transactions was so helpful!
Louie
Australian Shepherd Puppy
I'd use pawrade again. The process was smooth enough and their team was responsive and helped get us what we needed.
Customer photo of Yorkshire Terrier - Yorkie puppy from Alessandra B.
Nyla
Yorkshire Terrier - Yorkie Puppy
I would never get a puppy anywhere else. Pawrade is amazing! Very professional, very serious and passionate about what they do. The staff is absolutely fantastic! They help us from beginning to end. Very fast getting back to us every time I had a question. My puppy was delivered this morning. We are in love with her! Thank you very much Pawrade 💕❤️
Customer photo of Beagle puppy from Tracey L.
Brook
Beagle Puppy
We love our new puppy, She is a sweetheart. With all the different efforts involved it was quite seamless. Insurance benefits are super clear so we will have to check on that as a lot of information is given in the process. I do recommend them as a way to meet your family pet needs.
Customer photo of Pug puppy from James M.
Darla
Pug Puppy
Thanks to everyone involved
Customer photo of Cavapoo puppy from Tony B.
Keon
Cavapoo Puppy
was great to deal with everybody. Stayed very informed through the whole process all the way up to picking him up from the nanny!!
Customer photo of Malti Poo - Maltipoo puppy from Maricor D.
Benny
Malti Poo - Maltipoo Puppy
We are so extremely happy to meet our new fur baby Valentino (Benny)! Thank you pawrade for making it possible. Everything went smoothly. Valentino is such an adorable puppy🐾💙
Customer photo of Corgi, Pembroke Welsh puppy from Pam G.
Bernadette
Corgi, Pembroke Welsh Puppy
Oh my goodness, we are and have been so thrilled with Pawrade from beginning to end — and the wonderful result is our beautiful Girl, Bernadette (we renamed her Abigail ("Abbey"). Everyone has been beyond fabulous, helpful and professional, we could not have asked for anything better. A heartfelt thank you from Bruce and me❗️
Lacee
Shiba Inu Puppy
The transaction was ok but knowing when people are available to contact would be helpful.
Elinor
Yorkshire Terrier - Yorkie Puppy
The delivery of my lil Sunshine has been very warming. The transaction went very well. She's nestled in very well thus far.
Customer photo of Aussiedoodle puppy from Alesia S.
Bronsen
Aussiedoodle Puppy
Pawrade made the process of getting a puppy so easy! We have a very happy new puppy and the transportation service to get him here was top notch
Mr Capone
Cavapoo Puppy
I had a wonderful experience with parade and would recommend it to all looking for a great pet.i am so happy 😊
Customer photo of Corgi, Pembroke Welsh puppy from Debbie D.
Cari
Corgi, Pembroke Welsh Puppy
The process was great! The breeder was wonderful! Everything was step by step, with a smooth transition! Our beautiful Corgi Girl Chloe is just awesome, she is well behaved, loving and just Perfect!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.