Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 490 of 589 of 17,657 customer reviews

Customer photo of Schnauzer, Miniature puppy from Alexandra M.
Jersey
Schnauzer, Miniature Puppy
A good friend of mine recommended Pawrade. the service above and beyond, from talking first representative till you receiving your fur baby. I can't stop admiring how helpful everyone at Pawrade was.They answered every concern I had. My puppy is at home healthy and happy and I couldn't be more gratefully for everything. Thank you.
Sheldon
Golden Retriever Puppy
I was nervous to use an online puppy store, but my little guy arrived with all his paper work, passed his health check with flying colors, a happy confident baby. Everyone along the way was very helpful and informative, without the 8 month waitlist going directly to the breeder. A wonderful experience.
Customer photo of Bernedoodle, Mini puppy from Michele G.
Shayna
Bernedoodle, Mini Puppy
Pawrade personnel were very positive, informative, accessible and pretty patient. We love our pup, who came from a great home.
Customer photo of Beagle puppy from William C.
Skittles
Beagle Puppy
Love my puppy she so cute and smart Thank you
Customer photo of Labrador Retriever puppy from Ethan B.
Echo
Labrador Retriever Puppy
Absolutely amazing service and our new puppy Echo is perfect! Adorable little guy, super sweet and already lots of trouble. So happy for Pawrade!
Customer photo of Siberian Husky puppy from Barry H.
Reba
Siberian Husky Puppy
Reba is absolutely gorgeous,, we fell in love with her the first day .. She's a very happy, active and healthy pup, we couldn't have asked for better... Excellent service from pawrade.. Definitely recommend to anyone of your services.. Thank you.
Irwin
Havanese Puppy
This is the second puppy I've gotten from you and I couldn't be any happier with him. The whole transaction was very smooth, I was very happy he came into an airport closer to me it made the final stage a lot easier, I live on Martha's vineyard Mass, it's an island off Cape cod, it's expensive to come and go off it, so having an airport closer helped a lot. I will definitely be using them again.
Colton
Golden Retriever Puppy
Very good communication, worked through a couple of changes and concerns smoothly. Clearly and we'll-thought out process.
Pepper
Golden Retriever Puppy
Terrible experience!!! Ricky bought ( Pepper) a golden retriever for me for our anniversary. She was to be a surprise. But you people completely ruined everything. She was 2 weeks late, supposedly due to bad weather. I was balled faced lied to when she was supposed to be here on January 11. Morgan said, and I quote " I got word from the flight booking company that NO flights will depart STL tomorrow due to low temps." well I called the American Airlines flight she was booked on and it and 2 other flights headed to Arizona departed that day. Why lie about it. When we finally got her she was absolutely disgusting. She was far dirtier and stinky than just from the flight. And yes, I know they sometimes pee and poop in their kennels, but she smelled like more than a weeks worth dirty. She had giardia and a UTI And I know your pat answer to giardia is she got it while traveling, bull s*•t. And most certainly had the UTI beforehand. We love her dearly and glad we rescued her.
Response from Pawrade.com:
We apologize we had to delay delivery of your puppy, however this was completely out of our control. The airlines set temperature restrictions to ensure the safety of the puppies traveling onboard. When the temperatures get too high or drop to low, as in your case, the puppies are not allowed to travel. This does not mean the flight is cancelled completely, so you are correct you would still see the plane depart and land with passengers onboard, there just simply would not be any puppies on board. We apologize if this information was not conveyed correctly and will ensure moving forward customers understand the difference.
Beth
Australian Shepherd Puppy
I was able to adopt the puppy of my dreams through your site. Support help was great but a few things didn't track right. We we not notified of time puppy would arrive at airport and had to race to get there once airport staff called. Pup was just fine but it was very stressful for us. A couple of days after we got her I got an email from ground transport folks. So maybe communication between travel folks could be improved. I would use your site again though as I got a very quality and healthy puppy. Thanks!
Lexi
Cockapoo Puppy
I would have appreciated speaking with the breeder for information instead of going through concierge. They did fine, just once I got my pup I had a lot of questions, that I should have had answered before.
Customer photo of Beagle puppy from Blanca V.
Buddy
Beagle Puppy
Thank you for our amazing puppy we are absolutely in love with our little guy, totally recommend this site, thank you for your constant communication and your tips on care, all very appreciated.
Customer photo of Schnoodle puppy from Joyce R.
Bentley
Schnoodle Puppy
Amazing puppy. He arrived 10 weeks old, and already has this potty training down. He can hardly wait to get outside and run once he is fully vaccinated. Super smart. He is a happy pup. Thank you guys, especially the people to drive him to me. They were wonderful, and kept in touch for the entire journey. Outstanding service.
Customer photo of Pug puppy from Stephanie B.
Sadie
Pug Puppy
We couldn't be more satisfied with our experience with Pawrade! This was such a seamless, organized process from start to finish. I would highly recommended Pawrade to anyone looking for a dog that has the same values that we do regarding puppy mills. I was so glad to find Pawrade and learn that that have a no puppy mill policy. Every member of the Pawrade team was extremely friendly and helpful! Thank you Pawrade!
Customer photo of Dachshund, Mini puppy from Eileen V.
Frito
Dachshund, Mini Puppy
I was kept up to date during the entire process. All my questions were answered and Frito arrived as scheduled. He is adjusting to his new home and we couldn't be more pleased with Pawrade.
Customer photo of Australian Shepherd puppy from Debra K.
Jill
Australian Shepherd Puppy
We are very happy with the customer service. Any time I had questions, they were answered quickly. The hardest part was waiting for our fur baby to arrive!
Beau
Labradoodle Puppy
Pawrade's team was fantastic from beginning to end!! Infact we are looking to purchase a other puppy immediately through Pawrade.
Customer photo of Chihuahua puppy from Cristina B.
Shorty
Chihuahua Puppy
The entire procedure was handled completely professionally by each person. The coordinators, breeder, and nanny. Our puppy is healthy and happy. Most importantly this company is legit- no part of the process was sketchy which is a huge worry making a large purchase, in the back of your head you may worry this will be a gamble. It's not- completely reliable. Everyone was so kind throughout the entire process answering all questions and providing recommendations and recourses. God bless you all.
Trixie
Bernedoodle Puppy
I was impressed at how thorough this company was. It definitely made me less anxious about making sure I was adequately prepared to take on the responsibility of a pet owner. Highly Recommend.
Customer photo of Bernedoodle, Mini puppy from Elaine R.
Andrews
Bernedoodle, Mini Puppy
The communication was very good but was disappointed that we could not get any direct contact info for the breeder for questions that may come up in the future.
Riley
Siberian Husky Puppy
She is a very beautiful puppy thank you very for the excellent care and prompt service. I will be recommending the company to my family and friends.
Customer photo of Puggle puppy from Edylynn L.
Mandy
Puggle Puppy
We love our new addition to the family. Thank you so much for all the help. You guys kept in contact with us from beginning to end.
Hint
Bernedoodle, Mini Puppy
Pawrade did a wonderful job in getting our new puppy to us and handling all the details. It didn't go perfect. There were weather delays and flight cancellations but what was really important is how they handled it and me when those things happened. I don't usually name drop. But Renee was amazing in her care, concern, attention to detail, tracking and Coordinating the travel air, travel land, buyer and seller. She made it all work and it truly is because of her that every time someone sees my cutie. I tell them about the site and the lady that made sure I got my baby quickly and safely. Cheers Renee and Pawrade. Well done! We love our new family memeber.
Customer photo of Labradoodle puppy from Corrado C.
Rocco
Labradoodle Puppy
So happy. Everything went great. Rocco had a really good first night. Pawrade was amazing throughout the entire process.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.