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Pawrade Reviews: Customers Love Us!

Read 17,958 verified reviews from real customers across our trusted breeder network.

Pawrade customer Robert M. with their Pomsky puppy Pawrade customer Cristiane A. with their Poodle, Toy puppy Pawrade customer Christopher P. with their West Highland White Terrier - Westie puppy Pawrade customer Diane S. with their West Highland White Terrier - Westie puppy Pawrade customer Sam M. with their Pug puppy Pawrade customer Kathleen G. with their Shih Tzu puppy Pawrade customer Christine L. with their French Bulldog puppy Pawrade customer Stephen H. with their Labrador Retriever puppy Pawrade customer Michael Z. with their Golden Retriever puppy Pawrade customer Jayson F. with their Schnauzer, Miniature puppy Pawrade customer Michael L. with their Shetland Sheepdog - Sheltie puppy Pawrade customer Deborah F. with their Malti Poo - Maltipoo puppy Pawrade customer Jenifer G. with their Peekapoo puppy Pawrade customer Andrew G. with their Cavalier King Charles Spaniel puppy Pawrade customer Olivia C. with their Cocker Spaniel puppy Pawrade customer Evelyn K. with their Dachshund, Mini puppy Pawrade customer Colleen S. with their Cockapoo puppy Pawrade customer Danny N. with their Maltese puppy Pawrade customer Wendy S. with their Poodle, Toy puppy Pawrade customer Dasia C. with their German Australian Shepherd puppy Pawrade customer Diana G. with their Goldendoodle, Mini puppy Pawrade customer Melody H. with their Mixed/Other puppy Pawrade customer Melanie C. with their Boston Terrier puppy Pawrade customer Jason M. with their Schnauzer, Miniature puppy Pawrade customer Laura D. with their Bichon Frise puppy Pawrade customer Connie D. with their Schnauzer, Miniature puppy Pawrade customer Frank B. with their German Shepherd puppy Pawrade customer Lisa C. with their Boston Terrier puppy Pawrade customer Rizalino S. with their Bernedoodle, Mini puppy Pawrade customer David S. with their Poodle, Miniature puppy

96.5% Satisfactory Score
based on 17,958 verified reviews

5 Stars 
 14,892 (83.0%)
4 Stars 
 1,853 (10.3%)
3 Stars 
 583 (3.2%)
2 Stars 
 228 (1.3%)
1 Star 
 402 (2.2%)

Showing page 520 of 599 of 17,958 customer reviews

Archie
Corgi, Pembroke Welsh Puppy
After being scammed by fake corgi breeders i had given up hope of finding a new addition to our family until i stumbled on Pawrade! SO so extremely happy with the quality of support and communication that was provided and we are already loving on our new baby!
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Customer photo of Shih-Poo - Shihpoo puppy from Donna N.
Cassandra
Shih-Poo - Shihpoo Puppy
We are enjoying getting to know Joe and Cassandra. We love them. The experience with Pawrade was outstanding. ll questions answered. Easy transition. We would recommend the highly. Merry Christmas and Happy New Year and Thank You everyone!!
Customer photo of Chow Chow puppy from Nazareen P.
Razz
Chow Chow Puppy
My puppy is an absolute sweetheart. My only concern is that I do not know how to activate his insurance that came with his purchase. I would love assistance with this at someone's earliest convenience.
Rosey
Dachshund, Mini Puppy
Thank you for making it possible for Rosey to join our family. Her arrival was like a dream and we could hope for in a puppy. We love everything about her and this will be one of the best Christmas's ever. BTW, we like the name, Rosey, however, when we saw her, we changed her name to Snickers. Thanks again Richard & Anne
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Customer photo of Golden Retriever puppy from Rochelle D.
Dallas
Golden Retriever Puppy
Puppy is 21 weeks and is not house broken and has no commands. Dog was delivered having intestinal worms from Breeder. I would not recommend this Breeder or the website in the future.
Response from Pawrade.com:
Rochelle, pups do not come fully trained, some pups may be more more advanced than others but will require work when they transition to their new environment. We will be happy to support you with our Health Guarantee and Pet Insurance to eliminate any parasites. We educate each and every customer and you should have been made aware, that a puppy's immune system is not fully developed and requires de-worming as normal, regular puppy protocol. You will continue to administer de-wormers as normal protocol. Pups may acquire parasites literally anywhere and everywhere. This is not an indication of poor breeding or anything other than the puppy being alive and exposed to the environment and life.
Raven
Frenchton Puppy
So far so good! Overall this was a good experience. Communication with Pawrade was excellent. Everything was explained in detail and then documentation was provided that backed up any conversations so everyone was on the same page all the time. Although we live in Florida I happened to be in Ohio around 2 hours from the breeder. I was able to pick up our puppy from the breeder so we did not do the shipping thing so I can't comment on that aspect of the delivery services. It was really great to meet the breeder and our puppy's parents.
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Customer photo of Labradoodle puppy from Joseph J.
Gracie
Labradoodle Puppy
Good customer service and walked me thru the whole process of getting my puppy home to us. Thank you to the whole PawRade team!
Customer photo of Malti Poo - Maltipoo puppy from Jacqueline S.
Darla
Malti Poo - Maltipoo Puppy
Darla is doing very well. Her vet check was good. Your staff is professional. Knowledgeable and caring. We are very pleased. She completes our family. I highly recommend pawrade...Thank you
Blake
Pomsky Puppy
Pawrade is Amazing. everyone that reached out to me was very professional and caring, they also stayed in touch updating me with any information. I tried getting a puppy before using Pawrade and i was scammed. Im glad Pawrade truly cares and they deliver on what they promise which is a healthy happy puppy.
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Customer photo of Shih-Poo - Shihpoo puppy from Leland A.
Molly
Shih-Poo - Shihpoo Puppy
Sarah gave updates along the travel sent me some pictures was very concerned about her charges ( puppies ) and made sure she got here safe and sound. Very friendly and considerate
Customer photo of Shih Tzu puppy from Juan D.
Mimi
Shih Tzu Puppy
Smooth process very professional and making sure every puppy is put in the right hands. Will definitely be choosing another puppy in the future!
Customer photo of Shih-Poo - Shihpoo puppy from Donna N.
Joe
Shih-Poo - Shihpoo Puppy
We are so satisfied with how Pawrade handled the sale and purchases of our two new puppy Shi-poos. Everything went so smoothly. The delivery was great and the caretakers were wonderful with our puppies. I would recommend Pawrade highly as well as the transportation service.
Customer photo of French Bulldog puppy from Dawn G.
Lady Dancer
French Bulldog Puppy
Amazing experience! Right from the start the communication was thorough and excellent and any questions were answered very timely!!! It took away any of the anxiety I thought we would have going through this process!
Customer photo of Poo-Ton puppy from Scott B.
Reese
Poo-Ton Puppy
Everyone at Pawrade made this experience terrific for us and "Charlie the Poo-Ton". He came to us clean, happy and quickly. All our questions were answered same day and completely. He arrived with more "papers" than our prior dogs obtained elsewhere. We love him so much we are thinking of buying his brother still at the breeder. Thanks to everyone at Pawrade for making this an easy process to add another family member. Scott and family
Jax
Yorkshire Terrier - Yorkie Puppy
Highly recommend pawrade! Everyone was very helpful. We are grateful for their exceptional service and getting our new puppy home safe to us!
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Simba
Mal-Shi - Malshi Puppy
Simba arrived safely last night but without any information about the food he's been eating, only a plastic bag of kibble. I think communication regarding the puppy and his nutritional needs should be as thorough as the payment process. Otherwise, Leo, who delivered Simba, was wonderful and the process was easy.
Response from Pawrade.com:
April, we apologize this information was not included with your puppy upon delivery from your breeder. This is part of the reason we always do a post delivery call to ensure every question is answered. We left you a voicemail for you on the 21st and then finally got a hold of you on the 22nd, shortly after your review. We wish you a lifetime of memories! Thanks for putting your trust in Pawrade!
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Customer photo of German Shepherd puppy from Alice E.
Holly
German Shepherd Puppy
I was aided throughout the entire process. All those involved cared about me and the puppy(Holly) Thank you for such a wonderful team!
Customer photo of Poodle, Standard puppy from Jeff & Crystal Zinn
Buck
Poodle, Standard Puppy
Impressed by the professionalism of the staff. We encountered some major hurdles that were eventually overcome. If there's one negative we would comment on, at times it seemed like there were just too many people involved. We were often not sure who to contact. Sometimes info communicated to one person would not be known by another. We recommend that Pawrade designate one or at most two contact reps to communicate with customer.
Mr Whiskers
Shih Tzu Puppy
This was one of the best, most secure experiences I've ever had. Extremely professional and helpful. I can not say enough about every person I worked with from beginning to end. My little guy was delivered this morning, healthy and happy and I'm overjoyed. Thank you everyone who helped bring us together.
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Customer photo of Boston Terrier puppy from Eamonn D.
Bly
Boston Terrier Puppy
From start to finish the staff has been very helpful. Williams transport was very friendly and kept me up to date with the delivery time.
Mouth
English Bulldog Puppy
Not a good experience. Due to Technical problems it took 5-6 tries to pay for the puppies. The rep and manager apologized but they kept getting the price wrong, felt very transactional. Communication was poor. We would receive pre written instructions but responses to questions was hit or miss. No clarity on Delivery, I asked for options, then I was told they were being picked up on a certain day. 2 days later I asked if i was going to be billed for Delivery? Then there was urgency to call me to pay and sign papers. Zoom call with Breeder was nice, delivery guys were good communicators and kind as well. I would not recommend Pawrade, process and communication needs a lot of work. (1st of 2 reviews)
Response from Pawrade.com:
We are delighted your puppy arrived happy and healthy 😍! Technical problems occur sometimes and that's just the nature of technology these days. We do sincerely apologize for the lack of travel communication as of late. Combine the Christmas rush with the fact one of our Travel Liaisons stopped doing her job 😢 (which has caused some issues). This isn't an excuse but the honest truth. We as a company are trying our hardest to overcome and we will bounce back. This employee is no longer with the company. We're glad we were able to provide you a safe means to adopt your happy and healthy puppy. Certainly that is why you chose Pawrade and certainly doesn't merit a 1-star review in our opinion.
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Customer photo of Poodle, Toy puppy from Arleen S.
Grace
Poodle, Toy Puppy
Communucation for the most part was excellent. Some moments of silence while asking detailed questions. Just so you know, little Grace is the sweetest little girl (4 1/2 mo, 6 1/2 lb). Jeremy, the person who delivered her by ground transportation was superb. I would give him 5 stars, although I've given you an overall rating of 4 stars. Grace is (finally) sleeping on my bed by my side now. I'm exhausted. She definitely has go-go-go puppy energy; exploring her new surroundings, sniffing and chewing (with my constant redirection) everything. Thank you for doing what you do. It's an EXCELLENT service for getting new dogs to their new homes. Straight up. No drama. No complications. Thanks.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.