Read 18,644 verified reviews from real customers across our trusted breeder network.
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What a wonderful puppy! Pawrade and their representatives were fantastic. I have a beautiful, sweet, smart, and very healthy Boxer. He came from an excellent breeder. Transport moved miracles to have my puppy arrive before a snowstorm….and they were stellar and very professional. You can trust Pawrade!!
Thanks for everything, easy smooth transaction.
Chap
A HUGE thank you to all the folks who had a part in the process of uniting me and my new chow chow pup Dillon, formerly known as Chap. He arrived healthy, energetic and pre-spoiled! I highly recommend Pawrade to anyone looking for a furry friend for life!👍🏼 From the initial phone call through the customer service liaison, the breeder and my pup nanny, I witnessed caring people and professionalism at its finest! I'm forever grateful!!!!!!!!!
Chow Chow Puppy
02/27/2022
The Pawrade customer service was excellent to a point. Staff was very communicative and helpful until the purchase of my dog was complete. After that I received a message with the date my dog would be picked up for delivery to me and then nothing more in terms of travel updates. Estimated delivery of a dog via ground transportation is 2-4 days with an exception for unforeseen events. I understood that. However, I received no information from Pawrade after my dog was picked up from the breeder. She arrived 7 days after pick up. With all the great communication that is provided during the purchase, I was surprised that Pawrade was not more helpful during the time I waited for my dog. My only option was to wait patiently for any information from the transport company which I received about 4 days after she was picked up. It may be policy that Pawrade ends communication after the dog's pick up date but as an expecting pet owner I would have appreciated something more from them.
The individuals of all the departments were all very helpful, however the process is very complicated as you have to talk to many different people about different parts of the process. The breeder and puppy are perfect though.
I couldn't be more delighted with the Pawrade Team. They were focused, helping me find the perfect puppy to a safe and secure delivery. Even after my puppy was in my arms Pawrade was there to answer all my questions. Really can't say enough!
The process that the agency explained in order to get my pup was followed to the T . Every thing was perfect and the breeder happened to reside in Florida and we arranged to meet in a closer location. My pup is lovely and I would recommend Pawrade if you are looking for a new addition to your home.
Sue
Great experience and my puppy is adorable and has such a great temperament.
Yorkshire Terrier - Yorkie Puppy
02/26/2022
I was apprehensive buying apuppy online, but the nicest person at Pawrade walked me through the process. Everything went perfectly smooth😁and I couldn't be happier 🥳 thank you Miss Beth🙏🕊🕊
Pawrade is INCREDIBLE ! From our first email inquiry through welcoming Zeppelin home, they were prompt, supportive and put as much love into this puppy as we will. Could not be happier with our experience!
Lavon
First, your website is well organized & easy to follow; fun to see the puppies & anticipate buying one. The entire process of obtaining Nikki (previously Lavon) went smoothly. Pawrade was available to answer questions, gave concise & thorough information & clearly stated instructions. Four days prior to original flight plans the Travel Concierge made me aware of breeder's flight changes d/t stormy weather. Of course, I was disappointed yet grateful for the advanced notice. I have no regrets. And am very happy with Nikki.
Havanese Puppy
02/26/2022
Through Pawrade I was able to find the most beautiful Bernedoodle. Their service, coordination and communication has been excellent throughout the process. I would highly recommend Pawrade~
After being a victim of a puppy scam I was reluctant to give pawrade a chance. I am so glad I did. This has been the best experience. Well worth the money...my puppy libby is so cute. Playful happy ever since she came in the door. Thank you so much 💓
Bootsy
The overall experience was amazing. Had a little hiccups along the way that where out of everyone's control. Everyone was so helpful every step of the way.
Goldendoodle Puppy
02/26/2022
Lenny
We could not be more pleased. The attention we received and the healthy, fun and beautiful puppy we were able to locate through Pawrade was excellent. Thank you.
Malti Poo - Maltipoo Puppy
02/26/2022
We absolutely adore our new baby but I must say we were very disappointed at pick up as she was very dirty and smelled terrible and we had to drive 6 hours home with her in that condition. But we got her home and bathed her immediately and she's a happy girl!
Bach
Bach came with a broken tail.
Boston Terrier Puppy
02/26/2022
Stella
Overall, wonderful experience! Very happy with our new fur baby!
Goldendoodle Puppy
02/26/2022
Thank you to all. It was a great experience and it went smoothly. Everyone I spoke to put me at ease. And was able to answer all my questions. I was kept up to date during Shadow's travels. I thank you from the bottom of my heart
Cora
Everything went very smoothly your support team was absolutely wonderful. It was a great experience and I love my new puppy her name is Piper now she's very happy and very loved only have 23 days she has turned into a valuable family member. Thank you
West Highland White Terrier - Westie Puppy
02/25/2022
Our sales (Janell), transportation (Renee), and post-sales (Lois) liaisons all provided expert, friendly, patient, and responsive customer service. Why not 5 stars? Customers pay a premium for the dog and the air-nanny service.
Everything went well, on time with the distance and weather we had.brodie is well 😊
Pawrade was great to work with - timely communication, easy process. Puzzle Piece Carriers transport did an outstanding job in delivery a clean, happy pup, sent pics and updates along the travel. Very happy with my friendly and smart new pup.
Zed
Pawrade was a secure service to purchase my puppy. I appreciated the smooth process in purchasing my pup and the customer service I received.
French Bulldog Puppy
02/25/2022
Ava
We are so excited to have our new fur baby . Everyone at Pawprade was so nice & went above & beyond to answer all of our questions the flight all went so smooth I would definitely use them again & recommend! Great experience!!
Goldendoodle, Mini Puppy
02/24/2022
Buttercup
The entire experience was great!
Bernedoodle Puppy
02/24/2022
Antonio
The whole process ran smoothly and professionally
Goldendoodle, Mini Puppy
02/24/2022
A good friend of mine recommended Pawrade. the service above and beyond, from talking first representative till you receiving your fur baby. I can't stop admiring how helpful everyone at Pawrade was.They answered every concern I had. My puppy is at home healthy and happy and I couldn't be more gratefully for everything. Thank you.
Sheldon
I was nervous to use an online puppy store, but my little guy arrived with all his paper work, passed his health check with flying colors, a happy confident baby. Everyone along the way was very helpful and informative, without the 8 month waitlist going directly to the breeder. A wonderful experience.
Golden Retriever Puppy
02/24/2022
Pawrade personnel were very positive, informative, accessible and pretty patient. We love our pup, who came from a great home.
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
