Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 63 of 589 of 17,657 customer reviews

Customer photo of Pug puppy from Janet M.
Nikki
Pug Puppy
My puppy was easy to get and came by van. The drivers let us know how they were doing with funny comments and let me specifically know when they would be at my house. The puppy came with all her papers. It was great!
Ruby
Cavapoo Puppy
My puppy is just wonderful! Well, potty training isn't so wonderful but we will get through it😂🤣😂
Nigel
Chihuahua Puppy
Pawrade's process is pretty seamless. It was easy to get through the process, no doubt the staff is committed to excellence. The only thing is that the delivery service (a different company) is a bit slow in my opinion. The job is always easiest to the person who doesn't have to do it. I would ask the delivery company to send a picture of the puppy every day that they have him. That being said, my pup arrived in the time they said he would, and in perfect condition. The delivery person was super nice as well as everyone at Pawrade. I would say that any 8 or 9 week old puppy is going to be really cute, but this one went overboard in cute. I am so glad that I finally decided to make the call. This is one of the best things that I have done for myself in like forever. Thank you Pawrade.
Porter
Beagle Puppy
unbelievable process, dedicated people, unreal communications, start to finish. Puppy Porter has settled in like a champ, rambunctious, loving, and so far just perfect. I love him so much already. He is making (and marking) his home territory. THANK YOU ALL FOR THIS BLESSING!
Maggie
Golden Retriever Puppy
Maggie aka Bristol is going great met my 2 pups all good she’s beautiful , she’s is sleeping now happy camper
Zahara
Poodle, Miniature Puppy
I have had my little poodle puppy from Pawrade for about 6 days and every day I love her more. She is the sweetest little girl. Everyone I spoke with at Pawrade (Donna C, Katherine P, Cindy W, and the young lady who brought my puppy to me on American Airlines Nicole,) were very helpful and polite every step of the way.) There were some delays due to ground transportation not being available, but Cindy arranged for my puppy to be brought with a fight nanny (Nicole) and my little dog arrived on time in a little carrier that was just the right size. I was more than happy to get my little poodle. Only issue I had that upset me was how tiny and thin the puppy was. I could feel every rib and every vertebrae in her back. I took her to the vet that same day, and he agreed that she was very underweight. At the vets recommendation she is getting twice as much food and is improving a little bit every day. Please feed the puppies more so they won't be too thin, and the mother dogs too.
Barton
Australian Shepherd Puppy
Very professional service and easy people to work with. They are very professional, warm, and communicative throughout the process. Providing answers to any questions. pictures of the pup pre and post purchase. I would recommend this service and the breeders they deal with.
Elizabeth
Bernedoodle, Mini Puppy
Pawrade made it very easy to adopt our puppy. The online portal and email and phone call follow up was very thorough and answered all my questions. We opted for delivery from the breeder in Indiana to New Jersey and it was turnkey. All in all it was a seamless experience and our beautiful puppy is wonderful and exhausting.
Velma
Poodle, Miniature Puppy
I was a little hesitant using Pawrade initially, as I've always purchased my other dogs from a breeder that I knew. But right from the first contact and request for information on a puppy that we fell in love with (the photo at least), we have had a great experience. Smooth, lots of communication, all of our questions were answered and we now have our new puppy at home with us! Would recommend.
Customer photo of Shih Tzu puppy from David G.
Shaggy
Shih Tzu Puppy
Parwade was great they very helpful , polite the whole experience went very smoothly they were polite and helpful with me answering all my questions and their delivery guys they keep my informed with the time they would be at my house they helped me with the self photo of me and Shaggy who has been renamed with the help of my granddaughters too Yogi thank you very much he already has won me over 😀
Ellie
Pomeranian Puppy
Very painless process in aquiring our new puppy. Quick to answer any questions, even off hours. Highly recomended!
Ginny
Shih Tzu Puppy
We are elated to have our precious puppy, Emmy! Pawrade made the transition seamless. Great communication and took us step by step. Adored the lady who met us at the airport with Emmy as well. Our only disappointment was taking Emmy to the vet, they said she had a gnarly yeast infection that should have been picked up earlier. I spoke with someone at Pawrade and was supposed to be given an email to share my concerns but never did. It was a very expensive first vet bill. Other than that, loved our experience.
Bryan
Poodle, Toy Puppy
There were a lot of positives with Pawrade and its approach. The real problem is that my dog was advertised as a Toy size but he was not when we got him. Maybe they need to focus on providing accurate information.
Customer photo of Dachshund, Mini puppy from Marie B.
Gary
Dachshund, Mini Puppy
It was a real wonderful experience dealing with pawrade, I was very difficult person to deal with, I was very unsure if I was dealing with the real people, YES I was, cant thank you all for the wonderful experience and all patients in the world, Im so so in love with my puppy, beautiful and very healthy ❤️ THANK YOU FOR ALL YOU DID FOR ME. ❤️ I DEFINITELY RECOMMEND PAWRADE!
Hailey
German Shepherd Puppy
Very good communication, puppy in great health. When I had some trouble with computer load pictures they helped would recommend
Customer photo of Papillon puppy from Sharon C.
Luna
Papillon Puppy
Every thing was done to the specifics given when I adopted Luna.
Customer photo of Jack Russell Terrier puppy from Kathleen C.
Zara
Jack Russell Terrier Puppy
In the end, we were delivered a healthy, happy, wonderful Jack Russell puppy. But the journey getting there was a little bumpy. First, there was a mixup of our billing and delivery addresses, which could have lead to a tragic outcome. Fortunately the Puppy Concierge service was able to quickly correct that situation. Then, the transportation pick up date was conflicted, with the transport company having one date and Pawrade another. Again…after a handful of telephone calls & texts(and the loss of some stomach lining), that got sorted out as well. The responsiveness of the Pawrade Puppy Concierge service was very responsive, but Pawrade’s attention to details and the communication between Pawrade and the Transport company could use some improvement. Do I recommend Pawrade? Yes…with the caveat that new puppy owners confirm, follow up and stay on top of all the details every step of the way.
Customer photo of Cavapoo puppy from Sherica M.
Gregory
Cavapoo Puppy
Pawrade made the adoption process so easy! The care team kept constant communication with me every step of the way via email and phone call. They answered every question I had. Everyone was friendly, knowledgeable, and professional. And Gregory is such a joy! We are so happy to have Gregory as a part of our family!
Customer photo of Chihuahua puppy from Laura K.
Nora
Chihuahua Puppy
Oh my goodness! What a precious love! She has settled in quite well. All due to the wonderful family she was with. All I can say is THANKYOU!
Customer photo of Boston Terrier puppy from Arlena B.
Fitz
Boston Terrier Puppy
The process of getting our puppy was seamless from start to finish. The health guarantee, detailed instructions and constant contact with our pet concierge made this experience memorable and stress free.
Customer photo of Shih-Poo - Shihpoo puppy from Joanne H.
Nikita
Shih-Poo - Shihpoo Puppy
We are so in love with our new puppy. Pawrade was great from beginning to end. Very helpful, supportive and informative. If we decide to get another dog, we will definitely get it through pawrade!
Customer photo of Shetland Sheepdog - Sheltie puppy from Patrice P.
Rosalyn
Shetland Sheepdog - Sheltie Puppy
Seamless process and great communication! Everything went smoothly and as planned. Thank you especially to our travel concierge Cindy who was patient with us while working through our travel arrangements. We had a lot of questions and everyone worked with us to get answers. It’s only difficult because you can’t meet your pet in advance to judge their temperament and their behavior. The more information you can provide in this regard the better. Our pup is healthy and adorable. Thank you!
Customer photo of Silky Terrier puppy from Sherri B.
Geyer
Silky Terrier Puppy
My husband and I are happy, pleased, and grateful to Pawrade! You all provide an excellent service, bringing families together. Thank you for finding our boy. Sincerely, Sherri
Customer photo of Cavapoo puppy from Ellen M.
Maddie
Cavapoo Puppy
The experience with Pawrade was great. We received a wealth of information from Emily.
Customer photo of Poodle, Toy puppy from Janie S.
Charlene
Poodle, Toy Puppy
Everything flowed flawlessly from looking online to picking up my new puppy. I was given guidance through out the entire process. But best of all was the healthy adorable puppy I got!
Customer photo of Poma-Poo - Pomapoo puppy from Bryan Z.
Koral
Poma-Poo - Pomapoo Puppy
Everyone at Pawrade was very helpful and the transaction was easy and professional! We had some issues with ticks and Giardia upon delivery, but they are in the process of working with their insurance to compensate for the treatment costs. Apparently these are common issues with breeders. Our new puppy is absolutely adorable and a delightful addition to our home! We were very happy with Pawrade and there professionalism!
Customer photo of Cockapoo puppy from Maureen E.
Daniel
Cockapoo Puppy
Other than the late night arrival, everything has gone so well. We crated him for the first time last night close to our bed and he cried but not for long and then when I brought him in from his nightly potty break, he only squeaked once and then slept. He is a jewel and kudos to the breeders for doing such a great job of training and making sure he is healthy.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.