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Pawrade Reviews: Customers Love Us!

Read 17,958 verified reviews from real customers across our trusted breeder network.

Pawrade customer Robert M. with their Pomsky puppy Pawrade customer Cristiane A. with their Poodle, Toy puppy Pawrade customer Christopher P. with their West Highland White Terrier - Westie puppy Pawrade customer Diane S. with their West Highland White Terrier - Westie puppy Pawrade customer Sam M. with their Pug puppy Pawrade customer Kathleen G. with their Shih Tzu puppy Pawrade customer Christine L. with their French Bulldog puppy Pawrade customer Stephen H. with their Labrador Retriever puppy Pawrade customer Michael Z. with their Golden Retriever puppy Pawrade customer Jayson F. with their Schnauzer, Miniature puppy Pawrade customer Michael L. with their Shetland Sheepdog - Sheltie puppy Pawrade customer Deborah F. with their Malti Poo - Maltipoo puppy Pawrade customer Jenifer G. with their Peekapoo puppy Pawrade customer Andrew G. with their Cavalier King Charles Spaniel puppy Pawrade customer Olivia C. with their Cocker Spaniel puppy Pawrade customer Evelyn K. with their Dachshund, Mini puppy Pawrade customer Colleen S. with their Cockapoo puppy Pawrade customer Danny N. with their Maltese puppy Pawrade customer Wendy S. with their Poodle, Toy puppy Pawrade customer Dasia C. with their German Australian Shepherd puppy Pawrade customer Diana G. with their Goldendoodle, Mini puppy Pawrade customer Melody H. with their Mixed/Other puppy Pawrade customer Melanie C. with their Boston Terrier puppy Pawrade customer Jason M. with their Schnauzer, Miniature puppy Pawrade customer Laura D. with their Bichon Frise puppy Pawrade customer Connie D. with their Schnauzer, Miniature puppy Pawrade customer Frank B. with their German Shepherd puppy Pawrade customer Lisa C. with their Boston Terrier puppy Pawrade customer Rizalino S. with their Bernedoodle, Mini puppy Pawrade customer David S. with their Poodle, Miniature puppy

96.5% Satisfactory Score
based on 17,958 verified reviews

5 Stars 
 14,892 (83.0%)
4 Stars 
 1,853 (10.3%)
3 Stars 
 583 (3.2%)
2 Stars 
 228 (1.3%)
1 Star 
 402 (2.2%)

Showing page 65 of 599 of 17,958 customer reviews

Customer photo of Poodle, Miniature puppy from Yolanda W.
Priah
Poodle, Miniature Puppy
I recently purchased a miniature poodle puppy through Pawrade, and I couldn’t be happier with the entire experience. From the moment I began the process, every member of their team—from the puppy concierge to the travel concierge and customer service liaison—was incredibly professional, knowledgeable, and kind. They provided me with all the information I needed about my puppy, including health details, personality traits, and what to expect throughout the adoption journey. I especially appreciated how accessible they were—any time I had a question or needed clarification, someone was available to help promptly and thoroughly. The process was smooth, transparent, and reassuring. It’s clear that Pawrade truly cares about the well-being of their puppies and the satisfaction of their customers. Thanks to their guidance and support, I felt confident every step of the way. Now I’m enjoying life with my sweet miniature poodle, and I’m so grateful to Pawrade for making it all possible.
Chloe
Dachshund, Mini Puppy
Seamless experience from start to finish! Our new tiny baby is even more amazing than we had hoped, thank you for making the process so easy! 10/10
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Tessa
Cavapoo Puppy
Pawrade service was fine, even with 4 or 5 different pet concierge's, they were all nice and knowledgeable. We were a bit confused with how the Wags On Wheels worked, as it is separate from Pawrade, but it all worked out fine. Our new cavapoo showed up per plan, clean and fresh smelling, and is a great puppy. Good kudos to Karen and Aaron from Wags 🙂 We read a few negative reviews about Pawrade, mostly about keeping the breeder info hidden, which is a bit of a bother, but ok in our experience. We did find the breeder name on paperwork that came w/ our pup, and to our amazement, the breeder charged only ~30% of what Pawrade charged. So Pawrade added a 220% fee for their service, ummmm. So, buyer beware, do your research.
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Alvin
Goldendoodle Puppy
My experience with Pawrade was just wonderful. Everyone was so helpful each step of the way. I ended up with a brother and sister. They are just adorable. I could not be happier.
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Harriet
Goldendoodle Puppy
Purchasing my new puppy was very easy. Everyone that I spoke with during the transaction was very helpful. I highly recommend them.
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Amelia
Poodle, Toy Puppy
We purchased three puppies from this company and the last puppy arrived with severe yeast infections in both ears. I contacted the company and was told that they would cover the meds for the puppy. Now the company won’t pay for this because of their contracts. Beware of this.
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Customer photo of Poodle, Toy puppy from Ivelys F.
Francisco
Poodle, Toy Puppy
This was my first time using this type of service. I will say patience and trust the process, is key. As for the puppy I found through this process, what a bundle of joy. Zero regrets or concerns. Best little guy ever. He truly completes our family and for that we are grateful. Thank you
Customer photo of Cavalier King Charles Spaniel puppy from Donna D.
Savannah
Cavalier King Charles Spaniel Puppy
My purchase of Savannah (new name Lexi) was hassle free. As usual, all my questions were answered and I was kept informed regarding her delivery day and time. She arrived healthy and in good spirits. Lexi is one of several pups I have purchased from Pawrade and I am always happy with my new editions.
Aubrey
Boston Terrier Puppy
Your customer service is outstanding. You’re employees are knowledgeable, helpful, and a joy to deal with.
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Christoff
Chihuahua Puppy
I am very happy with my new baby went smoothly was updated on everything going on and my baby arrived safely healthy and happy 😊
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Annabella
Boston Terrier Puppy
Fantastic experience. The whole process has been easy and efficient. We absolutely love our new puppy! Thank you!
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Moana
Sheepadoodle Puppy
We received our new Sheepadoodle, now named Magnolia (Maggie) in great shape. Her delivery team from Puzzle Piece Carriers were great and communicated continually throughout the two day trip from Ohio. She is happy, healthy and beautiful! The overall Pawrade experience was good, although I would have liked it to be a little more transparent with regards to the actual breaded information. I was able to determine the breaded and check out their State records after some internet sleuthing but it would have been better if this was disclosed by Pawrade. Other than that we are over the moon with Maggie.
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Customer photo of Bernese Mountain Dog puppy from Ilyse G.
Gideon
Bernese Mountain Dog Puppy
Communication was great. Puppy is wonderful. A discount would have been appreciated since puppy has an umbilical hernia. Immediately after receiving puppy, a $300 off code was advertised. This would have been nice to have applied.
Pedro
Labrador Retriever Puppy
The two gentlemen were so nice and communicative. I’m just confused with insurance- he has a vet appt today and I think I am supposed to send that in.
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Felicity
Cavapoo Puppy
Everything went smooth. The two people that delivered her to me were outstanding. Thank You!
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Trenton
Shih Tzu Puppy
You sold me a puppy with Parvo that cost me $3000 in vet bills to save his life… then take no responsibility for your lack of quality breeders. I will make sure EVERYONE on social media, as well as the BBB, knows that Pawrade and PetPay are a total scam that brokers puppies from irresponsible breeders.
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Customer photo of Poodle, Toy puppy from Brittany B.
Callie
Poodle, Toy Puppy
I have been in a state of depression since my first fur baby passed away. I was scrolling online and came across a Pawrade ad. Naturally, I was nervous purchasing/adopting a pet online and she was coming from a different state than I live in. However, this is a very reputable and respectable site and place to adopt any kind of pet you’re looking for. I found the perfect little one, who has truly filled the hole in my heart. I had great people guiding me through the whole process. They communicated with me in a detailed and timely response time. The process was seamless. The transportation was great. I could track where they were the whole time and the driver communicated with me at every stop. I know for a fact I will be using them to adopt a sibling for my baby in the very near future. Thanks Pawrade!!!
Customer photo of Malti Poo - Maltipoo puppy from Lynn N.
Farrah
Malti Poo - Maltipoo Puppy
Pawrade made the purchase of my puppy easy and most of all protected from fraud. Payment is held by Pet.com (part of Pawrade) until the puppy is actually delivered into your arms. You are completely protected from fraud. I had constant communication, via email, Pawrade messaging or phone. I could have any questions answered regarding the purchasing process or the puppy. I was able to talk directly to the breeder who let me know how the puppy was and sent a video and pictures to me. Air transportation was arranged by Pawrade and my puppy came from Texas to WI with a nanny. She was well cared for and perfect upon arrival at the airport. Everyone I had contact with were professional, reliable, reassuring and polite. If I could give 10 stars I would. Thanks all for a great experience!
Elvis
Boston Terrier Puppy
Great service and made it super easy get our new addition to our family home to us.
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Candy
Corgi, Pembroke Welsh Puppy
Great experience and love our new puppy! She came to us very well cared and well socialized. Great communication by Pawrade and also the transport people were just awesome!
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Muffin
Beagle Puppy
My initial reaction to working with Pawrade was very positive. Things kind of went downhill from there. I purchased a beagle pup and arranged to have it delivered. That was until I received a phone call from Pawrade telling me the pre delivery vet examination cleared the dog and there were no apparent complications with the hernia surgery the dog had earlier. Up until this point, no one had ever mentioned to me nor was it indicated in the pup's listing that the dog had had a hernia. With this last minute news, I decided to select a different beagle puppy and arranged to have it delivered. Things proceeded OK however, I was concerned about the pre travel vet check on this puppy so I requested a PDF copy of the vet's report to be emailed to me. I was told by a Pawrade rep that I would get a copy of the vet report when the dog was delivered. I indicated I was not content waiting until then to see the report considering what had happened with the previous pup I had selected. Part 1.
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Britt
American Eskimo Dog Puppy
Britt is a cutie and is a great little girl!! So happy to have her!! Call me for further comments.
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Customer photo of Great Dane puppy from Mathew B.
Venus
Great Dane Puppy
Couldn't have been better! Tracking via the app was amazing, great communications throughout the drive. The team nailed the arrival time, and the puppy was super excited and full of energy to get out of the van! Thanks so much!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.