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Havanese Reviews: Customers Love Us!

Read 413 verified reviews from real families who found their Havanese puppy through Pawrade.


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Showing page 9 of 14 of 413 customer reviews

Odessa
Havanese Puppy
We have had her not even a day and we are very happy!
Paco
Havanese Puppy
Pawrade did a good job of handling the purchase and shipment of my puppy. Lots of information! The one glitch we had was that I didn't understand that I had to go to a facility other than the airport terminal baggage claim to pick up my precious package. We figured it out, and I may have been told, but just missed it. Other comment was that it has been 2 months since my puppy had any vaccinations. His last vaccination was in August, and he didn't get anything in September or October! So we are going to need to catch him up on his protective vaccines. This was a disappointment. He also arrived with an eye infection that is now being treated. The food that came with him was different than what I bought.. I bought puppy food for small breed. He came with food for toy breed. Small item, but thought I'd mention it. Again, overall, the process was handled well and I ADORE my new little man!
Customer photo of Havanese puppy from Bonnie Bell
Maya
Havanese Puppy
I was so worried ,is this a scam ? some people told me ! I needed have worried my puppy arrived as promised bathed fresh active adorable ,so thrilled I would recommend this service to anyone and everyone wanting a quality pup! I would however ask pedigree papers coming with puppy . I would give them a ten out of ten! The wags on wheels mode of delivery excellent !
Customer photo of Havanese puppy from Keith A.
Nina
Havanese Puppy
We got Scammed the first try to buy a puppy in a Facebook group unfortunately. Beware on Facebook! I was hesitant to look at anything online. After finding Pawrade and reading all the reviews we started the process. Kenny was our first contact. Without doubt he made me feel the process was legit. The service and follow through was a great experience. The hand off to Shannon to coordinate the shipping and to Lois to help me understand paperwork and next steps was excellent. The transportation arranged... the couple drove from Indiana to Seattle. They had many other puppy deliveries on their way to us. BUT it only took 3 days and they have a gps tracking so you can see their journey. We constantly looked to see where they were, to the point we were standing outside because we knew when they would hit our street! Thank you very much to the team at Pawrade. Excellent service and communication. The Akada Ohana
Biscuit
Havanese Puppy
I was so happy to see what Pawrade had to offer when I read up on them. I found exactly who I wanted for my puppy. I had seen lots and lots of dogs but when I saw the Havenese from Pawrade, and I saw Biscuit (new name is Stevie) I knew immediately I had found the puppy of my dreams. I was a little surprised it took so long for him to get here but pleased with all the steps that were taken to insure his health and transfer. I would recommend Pawrade to anyone!
Customer photo of Havanese puppy from Linda T.
Mabel
Havanese Puppy
Mabel who is Roxy is the best. We love her already. Very professional and caring for your pet.
Jude
Havanese Puppy
Well, you asked. Once Pawrade received my money, it was a completely different world. We require this...and we require this..they we really rude to me!! I really love my new puppy & I will take loving care of him, but I was treated down right terrible!! I received several emails for Transfer of Ownership with a picture of me & my new puppy long before I had received my new puppy, the last one with an expiration date on it!!! Give me a break!! The only good thing about Pawrade is Holly. I will NEVER buy another puppy thru Pawrade again!
Kevin
Havanese Puppy
Kevin is delicious! Tiny but healthy, he explores all day; mostly he prefers to be with me. Thank you for everything.
Holly
Havanese Puppy
Great service
Elizabeth
Havanese Puppy
Great communication until puppy was delivered then crickets after delivery and I had problems. Delivery company screwed up and knocked on my door with the wrong puppy, then I had to describe my dog and they handed me a filthy mess. She was covered head to toe in dried urine and feces. I had to bathe her 4 times at 1am as she was delivered after midnight. The paperwork I received was not enough and I had to ask for the new ownership document. Then I researched the breeder and found numerous violations from USDA inspections of the facility and articles highlighting the kennel she was purchased from as a puppy mill in Indiana. No after care, no support after delivery. Never again.
Customer photo of Havanese puppy from Martin A.
Pablo
Havanese Puppy
Very well managed from start to finish. I'm vary happy with my puppy Thanks
Silas
Havanese Puppy
It's been a pleasure with Pawrade. The people I've interacted were nothing short of amazing.
Trey
Havanese Puppy
Outstanding company and process. This was the first time we have used an adoption service for seeking a dog. The selection of the puppy and purchase was very easy and the information was very The process was easy and the communication from Pawrade was frequent and comprehensive. We were informed of every step needed and kept up to date on the process. The delivery was flawless and the driver kept us updated as to the location and the status of the pickup and delivery of our puppy. Absolutely would recommend this company!!!
Dewey
Havanese Puppy
I had an absolutely fantastic transaction when purchasing Dewey, my Havanese puppy. The only hiccup I experienced was with the delivery process. Let me explain the options: you can either personally pick up your puppy or have their nanny traveler do it for you, delivering your furry friend anywhere you are. I opted for the latter, but it involved a third-party company. Consequently, the nanny had to travel from Minneapolis to the breeder's location to collect Dewey and then deliver him to me. Although I appreciate the convenience, if there's another way to streamline this delivery process and make it even easier, I'm all ears!
Heather
Havanese Puppy
Excellent service. Trevor the puppy nanny was fabulous
Teagan
Havanese Puppy
For the most part things went well. Some confusion/difficulty getting the correct food description for our puppy, otherwise I would have rated the service higher.
Customer photo of Havanese puppy from Vivian J.
Karter
Havanese Puppy
We are so so excited to have Karter , is it possible if you can find out from the breeder what specific doggie treats they used for him. He did so good this morning with potty. He pooped and tee tee on the pad. We have some of his treats but want more since he likes them. If you could send that product name we will pick it up today
Customer photo of Havanese puppy from Stephen C.
Steven
Havanese Puppy
Exceptional Experience with Pawrade and Holly - A Perfect Puppy Match! Rating: ★★★★★ My experience with Pawrade and their staff member, Holly, was absolutely outstanding. We purchased our 14-week-old Havanese puppy, Levi, from Pawrade after struggling to find the right rescue dog for our family. Holly was incredible, providing prompt responses and arranging everything smoothly despite the holiday. She even helped adjust our plans when my flights were delayed. I highly recommend Pawrade for anyone looking for a forever puppy, and Holly made our experience truly exceptional. Thank you, Pawrade, and a special thanks to Holly for bringing Levi into our lives! Thanks, Stephen, Tracy, Cruz, Dax and Levi
Beau
Havanese Puppy
You guys were very patient with me. Thanks, Lilly N
Tripp
Havanese Puppy
i appreciate everything that was done! smooth transition very nice and detailed customer service. loved it!!!
Customer photo of Havanese puppy from Cindy D.
Marie
Havanese Puppy
Communications are a gaping hole in this process in several ways. 1) There are many many expectations of the customer which are not presented until a huge deposit is made on a puppy. There is no explanation given for any of the expectations, e.g. a full body selfie with government-issued picture ID showing. 2) You are encouraged to use the on ground delivery service but not told that delivery will most likely be made in the middle of the night (3:30 AM for me). 3) Little/no breeder information arrives until the puppy arrives. 4) No expectation given that it will take a month (or more) for your "ready now" puppy to arrive. 5) Communications come from many different parts of the company which leaves the customer feeling a little like a darts target. 6) Much of the communications come via a difficult-to-read messaging app and not spell checked. Tiny font with no contrast to background. 7) I have more but apparently there is a character limit on this …
Richard
Havanese Puppy
The process was very easy! They kept us updated every step of the way.
Briggs
Havanese Puppy
I love the way pawrade does business and handled the puppy with great are and love. They were so outstanding, and very helpful with any concerns or questions. I would use again if needed and will refer them to our friends. Thank you again, the Smith family, Penny, Dave and now Casper. 6/30/2023
Reinhold
Havanese Puppy
Enjoyed the entire process.
Customer photo of Havanese puppy from Sue S.
Stella
Havanese Puppy
The delivery people were wonderful!
Customer photo of Havanese puppy from Robert M.
Bonita
Havanese Puppy
Everything went great
Customer photo of Havanese puppy from Jill T.
Selena
Havanese Puppy
Helpful process with a great result. I can recommend Pawrade.
Customer photo of Havanese puppy from Carol P.
Savannah
Havanese Puppy
Everyone was very helpful and got back to you quickly.
Norman
Havanese Puppy
Every step of the way was perfect.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.