Havanese Reviews: Customers Love Us!

Elizabeth
Havanese Puppy

Great communication until puppy was delivered then crickets after delivery and I had problems. Delivery company screwed up and knocked on my door with the wrong puppy, then I had to describe my dog and they handed me a filthy mess. She was covered head to toe in dried urine and feces. I had to bathe her 4 times at 1am as she was delivered after midnight. The paperwork I received was not enough and I had to ask for the new ownership document. Then I researched the breeder and found numerous violations from USDA inspections of the facility and articles highlighting the kennel she was purchased from as a puppy mill in Indiana. No after care, no support after delivery. Never again.

Silas
Havanese Puppy

It's been a pleasure with Pawrade. The people I've interacted were nothing short of amazing.

Trey
Havanese Puppy

Outstanding company and process. This was the first time we have used an adoption service for seeking a dog. The selection of the puppy and purchase was very easy and the information was very The process was easy and the communication from Pawrade was frequent and comprehensive. We were informed of every step needed and kept up to date on the process. The delivery was flawless and the driver kept us updated as to the location and the status of the pickup and delivery of our puppy. Absolutely would recommend this company!!!

Dewey
Havanese Puppy

I had an absolutely fantastic transaction when purchasing Dewey, my Havanese puppy. The only hiccup I experienced was with the delivery process. Let me explain the options: you can either personally pick up your puppy or have their nanny traveler do it for you, delivering your furry friend anywhere you are. I opted for the latter, but it involved a third-party company. Consequently, the nanny had to travel from Minneapolis to the breeder's location to collect Dewey and then deliver him to me. Although I appreciate the convenience, if there's another way to streamline this delivery process and make it even easier, I'm all ears!

Heather
Havanese Puppy

Excellent service. Trevor the puppy nanny was fabulous

Teagan
Havanese Puppy

For the most part things went well. Some confusion/difficulty getting the correct food description for our puppy, otherwise I would have rated the service higher.

Beau
Havanese Puppy

You guys were very patient with me. Thanks, Lilly N

Tripp
Havanese Puppy

i appreciate everything that was done! smooth transition very nice and detailed customer service. loved it!!!

Richard
Havanese Puppy

The process was very easy! They kept us updated every step of the way.

Briggs
Havanese Puppy

I love the way pawrade does business and handled the puppy with great are and love. They were so outstanding, and very helpful with any concerns or questions. I would use again if needed and will refer them to our friends. Thank you again, the Smith family, Penny, Dave and now Casper. 6/30/2023

Reinhold
Havanese Puppy

Enjoyed the entire process.

Norman
Havanese Puppy

Every step of the way was perfect.

Nani
Havanese Puppy

I was very very pleased. With so many scams out there, it's great to know there's a place to go that can be trusted. Thank you Pawrade! Nani (now Juniper Mae) is an absolute joy! I love her so much.

Summer
Havanese Puppy

I am thrilled with our little puppy. I am less than thrilled with Pawrade. Upfront, the information a representative helped me with on litter sizes, parent pics and info, locations for pick up, etc. was thorough and timely. Once I purchased, not at all. After a date and time had been set, I never heard back from Pawrade or Petpay on how to pick her up, a location, the requirements I had to complete for the health guarantee, etc. I called finally to at least get the breeders name and number so I could arrange pick up, I had already driven seven hours and was in a hotel at that point so good thing it worked out and no vet issues as that wasn't confirmed either before I started driving though I asked twice, the day before and the morning of the drive. And then a day AFTER I picked her up, petpay sends a notice of everything I need to turn into them…I did my best but still haven't heard back on confirmation of receipt. Are we set? For the $, it's like you disappeared…not cool.

Simon
Havanese Puppy

Got my precious love bug today. Everything went smooth and the Pawrade team always answered my nervous dog-mom questions with care. Thanks, Pawrade! Bodhi is happy and healthy.

Serenity
Havanese Puppy

Serenity is cute and playful. She is healthy as well. The breeder did a good job. My only two complaints are I would have liked one representative of the company working w me. The airport person would not take our picture and told me to just take the crate outside. It was raining so I took a picture inside my car.

Kyrie
Havanese Puppy

Excellent transporters and Alyssa Dean was the most help to me at Pawrade!

Alfie
Havanese Puppy

All flights were exactly on time and Gus and I arrived at AA cargo at the same time……amazing! spent the 1st day together having fun and learning each other. Running, Playing and resting together. Zero symptoms of travel fatigue at all. Unbelievably accepting of living quarters seems very happy to be here! Hard to fathom the quality of Gus and the patience it took to get him to this point.

Senna
Havanese Puppy

All the team members that I spoke with were very kind and professional. Everyone was very helpful. Thanks for helping me get such a cute puppy!

Aimee
Havanese Puppy

I was so pleased with my transaction and purchase from Pawrade. I was telling a neighbor friend and the very next day he purchased my puppy's brother! So when both have arrived here in Napa CA , they will only live one block apart. We are so excited!