Read 298 verified reviews from real families who found their puppy through Pawrade.
Showing page 5 of 10 of 298 customer reviews
Overall a very good experience. Would have liked more information about the breeder and sire/dame.
We are so happy with our new puppy and appreciate the help and information you provided. Great service!
great experience, made everything so easy and the attention to detail and communication was beyond great. They were always there each step of the way, we prompt, responsive and easy to reach for any question or concern. Their payment method is 100% safe, I was a bit nervous at first but I looked them up and there was nothing but praise. I picked up Kodi today from the airport and it really was easy, the only thing that was a slight issue was that the travel crate was zip-tied and Nobody had scissors, finally someone had a knife and BTW, the plastic shipping crate is yours and big, glad I brought the SUV, she was so funny, didn't wanna come of and say hi. Shes home and getting along great with my other dog, Basha so really happy I bought from Pawrade, the dogs are not cheap but you get what you pay for and so far, everything has been purrrrrfect!!! (dog/cat humor 😝). Marc Rutstein
Meeting puppy Scout was one of the best moments! He was well taken care for, transported safely, and came back with healthy vitals upon his vet visit. We are very happy with our purchase through Pawrade and now have a healthy, happy mini Aussie.
The process was well orchestrated as evident from Pawrade's team approach. The Pawrade staff addressed all details, including the initial inquiry, transaction, puppy guidance, contracts, transportation and post-delivery follow-up. It was clear that the team, including the breeder, took this process seriously and ensured that our puppy was well cared for during such a delicate time in her life. She arrived safely and was happy to part of our home.........as were we.
We adopted Bailee about a month ago and fell in love with her immediately so we got her sister Callie as well... these babies are my life. Pawrade made the entire process so easy and they kept me informed every step of the way. I highly recommend them.
Daisy
was worth the wait to get Daisy, now called Dakota. She is such a joy and her brother and sister adore her.
Miniature Australian Shepherd Puppy
07/24/2023
Phantom
Phantom now Finnegan is an absolute delight. He is handsome, fun, scary smart and a thousand other things. We will live him forever. Thank you Pawrade even though I was a bit of a pain because I was afraid of the whole transaction, you calmed me down. Because of you guys we have the most joyful blessing in our lives.
Miniature Australian Shepherd Puppy
07/16/2023
Veronica
My experience with pawrade exceeded all my expectations! They have incredible communication and the process was very streamlined. I have a very positive experience and love our new puppy!!!
Miniature Australian Shepherd Puppy
07/13/2023
Everything went pretty well with Pawrade. I really appreciated everyone's help. There was a little confusion about communication as there were several options to do so (message center, email, text). I didn't care for getting a different team member. The transport team was great, even though communications didnt start where I was expecting them to. But overall, they did a great job re: my new puppy and we are over the moon thrilled with him!
And the entire process was super easy they walked me through everything every time I had a question they answered my questions immediately I would highly recommend them to everyone
The experience took about a week from start to pick up. Everyone was friendly and helpful. When we had to switch communication from my son to myself because I was going to be picking up that was a little stressful because they kept messaging my son who was already back at his base instead of me. Finally the breeder messaged me and than everything was perfect.
Caleb
every thing was great with purchasing my new puppy...i had questions and everyone was so nice to answer them and explain things to me. thank you all so very much....
Miniature Australian Shepherd Puppy
06/26/2023
Pawrade is an amazing company and I can't say good enough things about them. Everyone was so so attentive with helping us get our new Aussie Shepherd. Everyone at Pawrade has patience and is understanding with questions and all concerns. I'm so happy with our experience! Pawrade for the win!!!
Love my puppy!
Murdoc
It helped to know somebody was just an email away to answer any questions I might have . It's also nice that they just take care of everything !
Miniature Australian Shepherd Puppy
05/30/2023
Rosita
The entire process was so smooth in buying our dream puppy as a surprise for my wife! The friendliest staff I've experienced to help me find the right pup, and even the driver, Lee, joined on the surprise. We thoroughly enjoyed the process and are so grateful for pawrade, highly recommend!!
Miniature Australian Shepherd Puppy
05/28/2023
Great experience
Linc
Staff were very helpful in answering questions. Responses were timely. Information thorough. Very happy with our little puppy
Miniature Australian Shepherd Puppy
05/25/2023
Cassidy
Great experience! Everything went smooth and great people to work with!
Miniature Australian Shepherd Puppy
05/19/2023
Ocean
Very happy happy with my pup. But communication is not very good and navigation of website is terrible. Unable to send items you requested me to send. Website will not accept my drafts. So am a little bit frustrated
Miniature Australian Shepherd Puppy
05/15/2023
Shellie
I'm very happy with Pawrade. Our first time purchasing a pet. Their step by step guidance from start to finish was impressive. They were quick replying to any questions I had . Always eager to help us . Thank you!!! I highly recommend Pawrade!
Miniature Australian Shepherd Puppy
05/01/2023
You guys did great!!
Mayes
Good service, could have been better after we picked up our puppy. I've reached out on multiple occasions trying to get transfer of ownership paperwork with no response. Feels like once I submitted my payment customer service went out the window.
Miniature Australian Shepherd Puppy
04/26/2023
Cinchie
My puppy is beautiful! Pawrade was extremely helpful and communicative during the whole process! They kept me updated and were available to answer any questions I had. Very good experience!
Miniature Australian Shepherd Puppy
04/22/2023
Saige
Great experience from start to finish!
Miniature Australian Shepherd Puppy
04/20/2023
So happy with my adorable puppy! The communication with Pawrade was very good and consistent throughout the process.
very happy
She is an awesome puppy So well mannered and easy to train
Ruben
I have waited a month and a half to give feedback. I wanted to make sure to provide an honest experience. I was so scared of puppy scams like everyone else. I first spoke with Janel who is amazing, helpful and supportive. I worry about everything! The communication from everyone involved in all steps was impressive. My guy Ruben arrived after a 14 hour travel day. He flew in cargo on AA, which I was so nervous about. The Pawrade team provided airline updates along the way and talked me down (his 2nd flight was delayed so he took a different flight). He took 3 days to start walking around and checking things out. He was primarily outside and now he is primarily inside. He passed his wellness except he did get coccidia from his stress during travel and life change. The vet said to calm down and it's normal and very easy for puppies to get we just have to treat it and be careful. He is adjusting very well. I have only good thongs to say about Pawrade and the process for getting my Ruben!
Miniature Australian Shepherd Puppy
04/14/2023
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
