Read 298 verified reviews from real families who found their puppy through Pawrade.
Showing page 6 of 10 of 298 customer reviews
What an amazing experience from the very start! Communication was incredible, information was very informative and the puppy - OMG! He is AMAZING! Like I said, an AMAZING experience!
My new furry is perfectly healthy and happy. The whole process was great for 99% of the time. I did not receive a pickup communication until I received a phone call the day of delivery. The carrier was texting a home phone, instead of my mobile number. The little guy was delivered 1:00 am.
Amazing experience from start to finish! The transport company stayed in constant communication (even sent me pics), and were very friendly and professional. Communication between me and everyone was also very transparent, and my questions were answered in a very short amount of time. Puppy got here happy, healthy, and ready to play! I can't recommend Pawrade high enough! Thank you!
Awesome, they gave me step by step what was going on through the whole process. Also would send me pic without me asking of my puppy. They was very respectful and fast. I was able to get my puppy in Oklahoma that weekend. Was a very fast process Thank you
Price
Everyone was very Helpful and very professional. It would be nice to be able to speak to the breeder a little more frequent. Just to be one hundred percent on a purchase of an animal. But in the end everything worked out and I have a beautiful puppy that loves me to death. And that's what matters to me.
Miniature Australian Shepherd Puppy
03/27/2023
Pama
Cabbie is the second pup we got through Pawrade. They are so easy to work with, quick to respond, and answer all of your questions. Our new little girls is adorable and is the perfect addition to our family.
Miniature Australian Shepherd Puppy
03/25/2023
The drive to the door delivery was outstanding and the puppy came in healthy, happy and tail-a-wagg'in, 5 Atta-Boys here.
Cassiopeia
Great service. Very communicative on what to expect, and responsive to all my questions and concerns. The delivery was also very smooth. I could track my puppy's arrival via app for peace of mind.
Miniature Australian Shepherd Puppy
03/07/2023
We had the best experience with Pawrade, amazing costumer service and very quick to answer our questions and most important We LOVE sour puppy!!!! Thank you❤️
Ledger
The process of buying the puppy was good overall. However, 2 days after receiving the puppy, I got a call from PetPay telling me that I needed to schedule a health checkup for the puppy including a fecal exam, and that otherwise the 3 year health guarantee would be void. This checkup needed to be done in a 72 hour time frame after receiving the puppy (more than 48 hours had already passed when I received the call). This meant that I had less than 24 hours to do it. I had a busy day including my 9-5 job and a doctor's appointment. I had the puppy in my backyard and I never found it's poop, so I couldn't make it. I also asked if the 1 month Metlife insurance would cover the checkup and they told me they were not sure about it, and that I had to call Metlife to activate the insurance. I checked the emails I received and this was actually mentioned along the lines, but during the process you receive several emails with lots of info and it's hard to tell what matters and what doesn't.
Miniature Australian Shepherd Puppy
02/26/2023
Sullivan
Very happy with the service, was in contact within a timely period when I had questions. Overall I have nothing negative to say about pawrade, all positive!
Miniature Australian Shepherd Puppy
02/22/2023
Astrid
From the very beginning when i and my wife had contacted PAWRADE we have had nothing but a fantastic excellent experience . At every touch point each and every person that we had contact with was and is warm , friendly , knowledgeable , helpful and committed to having the best experience possible from your selection of your new family member to getting them to your home safe , sound and healthy . A big shout out to the WAG CAB pampered ground transportation service Aaron ,Jason two very fine people whom we now consider our family in fact the list of our new family member has expanded to include so many PAWRADE , PET PAY , WAG CAB i will be VERY HAPPY TO NAME ALL INVOLVED that made making our family whole again CARLI , JADE , DAN , SHANNON , SCARLETT , AARON ,JASON a special thanks to CARLI all of these people have gone above and beyond to provide the very , very best in customer service. I wish all issues in life could be handled by this team of committed human beings THANK YOU ALL
Miniature Australian Shepherd Puppy
02/19/2023
Lia
The whole team at Payrade made it easy and everything happened exactly as described and the newest member of our family is hear now and settling in.. All pictures were current and exact and communication was always quick to respond. Thanks !
Miniature Australian Shepherd Puppy
02/12/2023
Well from the beginning to the end.every thing was professionally done. Great job!!!
Tilo
The purchasing process went ok, but the medical examine of puppy is a joke. My puppy had 2 parasites in his bowel and ear mites of which none were discovered in health check. The insurance also has not been good...they wanted more info which my vet tried to give. My vet called insurance and they were rude to them....3 days of calling the insurance and maybe it has been resolved.. not yet sure, since they are behind in proccessing.
Miniature Australian Shepherd Puppy
02/04/2023
Sweetest puppy ever. I was a little nervous about getting a puppy on line but he was worth it. He's a chewer (Puppy) but we'll get there
Maylo
Very happy with my new puppy!
Miniature Australian Shepherd Puppy
01/29/2023
We are so in love with our sweet puppy! We had a great experience working with Lois in customer service. She went above and beyond to make our experience as enjoyable as possible. She was so compassionate and understanding to our needs. We also briefly worked with Kelli, In management, and she was also wonderful to work with, and was so helpful! Overall, my experience with Pawrade was great!
Cece
Very impressed with the thoroughness by all members that interacted with us.
Miniature Australian Shepherd Puppy
01/27/2023
All went well. I was very pleased.
Orla
Pawrade was great on puppy safe service and delivery. I only gave Pawrade FOUR STARS, due to Orla, renamed to ARROW. ARROW had her first Wellness Exam on Jan. 10, 2023 at the Balsum Animal Hospital by Dr. Paul Kern, DVM. Unfortunately, I received a call fom the DVM's Office to come back to pay and pick up ARROW's prescriptions for Whip Worm and Ring worm, as she was prescribed Panacur and Metronidozole. Dr.Kern also prescribed Sentinel for Heartworm prevention and Credelio for Fleas and Ticks. Other than this common worm issue with puppies, ARROW is health and has a great disposition! She's a sweetheart and very passive for a Mini Aussie Shepard per Dr. Kern. I have enrooled ARROW in METLIFE Pet Insurance plan for Comprehensive Wellness and Accident & Illness Policy. Sincerely, Steven R. Freese North Carolina
Miniature Australian Shepherd Puppy
01/14/2023
Great experience from the beginning to end! Thank you Pawrade!
Rayna
Such an easy and wonderful process. This was the best experience I've EVER had adopting a new forever fur baby. I'm so please with how easy and efficient this whole process was. The communication was also constant and reassuring which is nice when you're making such a purchase online. Rayna came less than a week after I picked her out. I'm over the moon with this little baby girl. Thank you Pawrade!
Miniature Australian Shepherd Puppy
01/08/2023
Lawson
Lawson is the best puppy, he's so perfect and getting him through pawrade has been a great experience. Everyone is very nice and I'm glad I get to have pet insurance on him from the start.
Miniature Australian Shepherd Puppy
01/07/2023
Rufus
Working with pawrade was a very good experience. Everything they said they would do they did. Very happy with their service.
Miniature Australian Shepherd Puppy
01/06/2023
Olson
We love our puppy. We picked him up yesterday and he is so sweet.
Miniature Australian Shepherd Puppy
01/04/2023
Romina
Pawrade was amazing start to finish. We adore our little girl. Thank you for all your help!
Miniature Australian Shepherd Puppy
01/03/2023
Ian
Very easy process with good communication. I would recommend.
Miniature Australian Shepherd Puppy
01/03/2023
Experience overall was good. Couple suggestions to make it better. 1) make an app it will be a lot easier for the customer 2) provide links to all the instructions so the customer doesn't have to search through messages 3) better communication
This was my first dog purchase so I had to make sure this was legit (sounds fishy. Ik) but I'm so happy it was. Johanna is perfect!!
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
