Read 681 verified reviews from real families who found their Shih Tzu puppy through Pawrade.
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Showing page 7 of 23 of 681 customer reviews
When our puppy Hayes arrived, he was very happy, well-adjusted and relaxed. He is eating, playing just as though he been with us since birth.
My experience was was perfect! Communication was A plus! Everything went smoothly! Everyone was a pleasure to talk to. This service really helped me with finding a healthy puppy a clean bill of health.
Tess
Horrible communication, lack of service, no empathy towards issues that were numerous. Some rude management. No one ever picks up the phone. Only useful when they want documents signed or money. Never again also have been spreading the word about the experience. Do better
Shih Tzu Puppy
05/26/2025
Ethel
very good transation, especialy shipping department. I was kept well informed along the entire route to my home 3 days away.
Shih Tzu Puppy
05/20/2025
Smooth transaction and was kept updated on my pups time of delivery
Reynolds
We want to thank Pawrade with everything. Providing with help every step.it was fast and easy. We are si happy to have Reynolds here with us.
Shih Tzu Puppy
05/19/2025
Tater
We love our new puppy🥰
Shih Tzu Puppy
05/18/2025
I found an adorable puppy, paid and when he was old enough he was driven to me! It hasn’t even been 24 hours yet and he is so precious and so loved!! I couldn’t be happier with this experience and look forward to loving him for many years to come!! Thank you!!
Kelly
Had a great experience and love my new friend!!
Shih Tzu Puppy
05/12/2025
Everyone was so incredibly helpful. The process was very easy and they explain everything every step of the way. My little ‘baby’ was delivered using their puppy can transportation. This company allowed me tot track her route to me and they sent cute messages At the end I received the most precious bundle of love you could image. Highly recommend Pawrade
The process with Pawrade was exceptional easy and quick. All of the CSR I dealt with were very informative and helpful. I would highly recommend Pawrade to anyone looking for a puppy and when I’m ready for another one I will differently buy from Pawrade
Carlotta
I think you do a fantastic job..I love my sweet puppy. Carlotta.. One comment.. The travel wasn't as expected..looong day. Almost 12hrs..sitting abd waiting for flights. The distance was only 1 hr..30 min. But with delays..made it much too long. Nanny Antonitte..was great. Soo very attentive..cared well the lil puppy. Thanks again for your outstanding service.
Shih Tzu Puppy
05/02/2025
All is good , delivery went smoothly. Jim D.
Chestnut
My experience with Pawrade was absolutely amazing, they are so thorough and informative. Constantly giving you updates on the puppy....from text messages to emails, its easy to reach them with any questions you may have, and they are super friendly. My puppy was delivered to me exactly when they said he'd be there, and he smelled amazing. The travel agents were super friendly and you're able to track their travel route, I am so happy that I found my new little buddy through Pawrade, and absolutely love my little Chestnut.
Shih Tzu Puppy
04/09/2025
Ophelia
I cannot say enough about the great experience I’ve had from the beginning process up to my pups delivery. The back and forth communication either by email or phone was always fast and responsive. Thanks ladies! I chose the Wags on Wheels delivery method. Lem and Zach were great. Myself and 5 other family members were at my home to greet her. She’s perfect and so peppy. Now I just have to figure out how to change her batteries! Just kidding.
Shih Tzu Puppy
04/07/2025
Shih Tzu Puppy
04/07/2025
Amelia
Couldn’t be happier
Shih Tzu Puppy
04/06/2025
Everything was a fantastic experience from finding, to the adoption engagement & delivery. We are so happy with our new addition and he came with goodies from the breeder/Pawrade. On day 1 he was so lovable snuggled and then he had to play:-)
I have previously purchased from them and my two babies have traveled well and without any problems. The people are very friendly and, above all, they are informing me about all kinds of situations. Thank you, today my family is complete.
Swan
My new puppy is a little sweetheart! She is the greatest gift I could have asked for!
Shih Tzu Puppy
04/02/2025
He is very playful. He has played non stop
Wonderful puppy we received!!
So happy with getting the sweetest little puppy. Nora (now Holly) is perfect. She’s not only cute but has the sweetest temperament. The team from Pawrade helped me through every step of the process. My husband and I could not be happier with Holly. She is a great addition to our family.
Swan
My new puppy is a little sweetheart! She is the greatest gift I could have asked for!
Shih Tzu Puppy
03/24/2025
Hattie
The Pawrade reps were friendly enough. But my gosh, the MANY, MANY steps required to purchase a puppy is crazy! Filling out numerous paperwork, so many hoops to jump through, contacting the insurance and submitting it yourself (for a mere 30 day coverage when I have my own policy on my other 2 dogs) and waiting several days for word on when you can get your puppy, it’s just too much! I would recommend finding a QUALITY breeder who does the proper testing on the sire and dam yourself, in your area. Visit, know who you’re buying from. Pawrade states they don’t use puppy mills but the breeder names on my paperwork doesn’t match up with the vet check, nor with the name we were given to call to pick up our puppy. So 3 different breeder names? Also, we picked up the puppy in HEAVILY populated Amish country, from a pet store. We were to meet the owner there, yet the owner wasn’t there, only the puppy. Will I purchase another puppy from Parade? Absolutely not.
Shih Tzu Puppy
03/24/2025
Brandy
It was great working with pawrade to find my new puppy. It was easy and everything went perfectly. Even down to the delivery of our new puppy. My delivery guy was so friendly and sweet.
Shih Tzu Puppy
03/16/2025
We changed his name to Atticus, and we are completely in love!!!! Everything ran smoothly, we couldn't ask for more, thank you, Joanne
Pawrade did an amazing job in finding me my perfect puppy! They were so thorough and caring throughout the whole process. Their attention to detail and follow up were impeccable. I will use Pawrade when "Murray" tells he wants a sister!
Yuki
Very professional. Staff was knowledgeable and friendly. Answered all of my questions.
Shih Tzu Puppy
03/10/2025
Alden
I was initially worried about purchasing my puppy Alden over the internet. Nothing could be further from the actual situation. Everyone was thoroughly professional and kept me up to date on the whole process. I highly recommend Pawparade to everyone
Shih Tzu Puppy
03/08/2025
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
