Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 494 of 589 of 17,657 customer reviews

Customer photo of Chihuahua puppy from Jeana S.
Susie
Chihuahua Puppy
It was a very good experience. We absolutely love her. We changed her name from Susie to Penny. Couldn't be happier with her. Thank you
Ellie
English Golden Retriever Puppy
Overall I am happy with experience. The only real issue was delivery took longer than anticipated and the puppy finally arrived at 4:30 am.
Christian
Golden Retriever Puppy
Pawrade was wonderful to work with! They made us feel safe and secure in the fact that they found reliable breeders that cared for their pups! The 800 number on the site was fast and their responses were super quick and efficient. The only hiccup with our experience was that our puppies "available date" was incorrectly put in and it delayed things a bit. Otherwise a great company and they fixed errors very fast! Would highly recommend!
Merry
Bernedoodle, Mini Puppy
The experience was great, you were helpful through out the entire process, when the puppy arrived she was perfect. Thank you so much for my beautiful girl.
Carter
Corgi, Pembroke Welsh Puppy
My experience with Pawrade was great! I was nervous at the beginning about buying online since I'm in California and puppy was in Indiana. I was worried about scams, but everyone was so helpful and patient with me. Beth was great in answering all my questions. Renee was great updating me on flight status. Pawrade is definitely a well trusted site to buy a puppy. We named our puppy Toby he is a corgi, and is just a sweet puppy, loves to cuddle and play. I would definitely recommend.
Charlie
Yorkshire Terrier - Yorkie Puppy
Terrific experience and a simply adorable dog that I will love and spoil for eternity. I will admit being skeptical - paying upfront before meeting the dog or breeder is an interesting business model and practice. Up until the time I picked up the dog I was waiting for the "bait and switch" or fraud. Signs of the times perhaps. But the breeder in Indiana was clean, caring, professional and attentive. While clearly a business, it was equally clear they cared. The puppy - my puppy - Charlie is perfection and exactly as advertised and described. The process, the paperwork, the insurance, the educational material - all on point and helpful. When I turned on the driveway of the breeder Indiana, I knew I had hit the jackpot. I just activated the 30 day insurance. It was also seamless. While I used another pet insurance company in the past, this experience has been so good that I'm considering using MetLife. I love Charlie. THANK YOU
Customer photo of Goldendoodle, Mini puppy from Madelyne G.
Salem
Goldendoodle, Mini Puppy
I love the puppy I just wish we had more contact with the transportation driver and the breeder but we are so happy to have him home
Becky
Miniature Australian Shepherd Puppy
Parade made receiving my new puppy, Maggie easy. I was worried about her health because of the plane flight. Maggie was great. No problems. Pawrade walked me all the way through.
Customer photo of Yorkshire Terrier - Yorkie puppy from Don B.
Sam
Yorkshire Terrier - Yorkie Puppy
Ever would I have believed that buying a puppy online would be so easy. Pawrade made every step of the way ensuring and smooth. I was skeptical at first, hoping I wouldn't be scammed. With the real time frequent updates via text, emails and phone calls, Pawrade is legit. We are absolutely excited to have our new Yorkie in our lives. He's perfect, Pawrade is perfect, thank you. Don
Customer photo of Weimaraner puppy from Mary A.
Juniper
Weimaraner Puppy
My baby girl adapted well to her new home. No issues , she's healthy, and growing , funny, loving, playful, sneaky, has just enough attitude for a baby drama princess, energetic, loves to run, and hike, she's a social butterfly, she loves the puppy spa, and puppy mobile massages, and will be going to puppy boot camp for two weeks soon. I'm in love with her. The process was great and the Pawrade team was informative and engaged with us even to this day. Thank you for bringing so much joy to our home. She's spoiled wherever she goes, and will be celebrating a birthday around the corner! I named her Nardo due to her color . Nardo's , European Doberman brother; Anonymous is very protective of her.
Cougar
Aussiedoodle Puppy
My new puppy is really cute. The process of getting him is pretty smooth with good instructions. I understand some new owners have zoom calls before getting the puppies, would have liked to have done that. Travel took longer than expected due to scheduling and weather conditions on the way, but the puppy is no worse for wear. On the whole, I am satisfied with the service and I found the puppy that I wanted for a long time.
Customer photo of Bernedoodle, Mini puppy from Linda D.
Libby
Bernedoodle, Mini Puppy
Libby( now Phoebe) is the sweetest, smartest, most calm puppy girl ever. I am really enjoying my new best friend. The Pawrade adoption process was very straight forward and the folks were informative and patient. My only concern was with the transport process which took three days and she arrived very panic stricken smelling of urine and poop to high heavens, and sooooo thirsty that she literally drank 6 cups of water!! I would not use the transport system for my pet's delivery again! Otherwise, the process was great and she is simply the best!
Carly
Beagle Puppy
I was hesitant about purchasing a puppy online but the process couldn't have gone smoother. The people at Pawrade communicated every step of the way. I asked a lot of questions and if they were not sure of something they researched the answer and got back to me in a timely manner (usually less than a day). I received my puppy and took her to my vet for a well puppy check. My vet was very impressed with how healthy she is.
Laiken
Beagle Puppy
Once we found our new puppy it was love at first sight. I have never used a concierge service to adopt a puppy and was initially weary of the process. Pawrade was very proactive in ensuring we had detailed information regarding the adoption process. I would highly recommend Pawrade to family and friends. We love our furbaby!! Thank you Mikayla, Shannon, Lara, Brandee, and the entire staff of Pawrade!!
Bennett
Bernedoodle Puppy
Great customer service, fast response times. Will definitely return when we're ready for our next furbaby
Customer photo of Labrador Retriever puppy from Maria P.
Max
Labrador Retriever Puppy
Thank you very much for all your assistance and professionalism in coordinating the adoption process! You are the best team! We are very happy with our new addition! It seems he is adjusting very well in his new home. Warm regards, Maria
Cooper
Bernese Mountain Dog Puppy
It was great experience from the beginning to the end. We got our puppy with all documents promised in a great condition. Thank you all!
Shadow
Schnauzer, Miniature Puppy
I will like to thank all everyone that helped me along the way on getting my new fur baby Mr.Baxter Hattix aka (Shadow) I appreciate you all, I most certainly will be letting friends and family members know that if there looking for a new fur baby that Pawrade is the only way to go. Sincerely Christine Hattix
Customer photo of Beagle puppy from Robert T.
LaLa
Beagle Puppy
I couldn't be happier with my puppy. Very professional and they took time to help me with the whole step through. I would definitely recommend them to anyone.
Turna
Labradoodle Puppy
Very easy to do no hassle with payments receipts electronic receipts. Esign documentation very easy to do. Would definitely recommend others to do so.
Customer photo of Goldendoodle, Mini puppy from Bronson S.
Franky
Goldendoodle, Mini Puppy
Amazing experience! We love our newest addition to the family. The process was super easy and the communication was flawless. Thanks for everything
Customer photo of Malti Poo - Maltipoo puppy from Kim K.
Maggie
Malti Poo - Maltipoo Puppy
Thank you so much for the cutest and sweetest little girl! I had a fantastic experience working with ya'll and Was provided excellent service! Thank you so much for everything. I would highly recommend your services to anyone looking to bring home a new puppy.
Selena
Siberian Husky Puppy
Thank you all for our new family member. We love her! Just want to thank you for making this experience so easy and wonderful for me. I have nothing but good things to say about yall. I recommend any one looking for a new family member to get in contact with yall. Thank you once again from the bottom of our hearts 💕
Cuppy
Morkie / Yorktese Puppy
I adopted a Morkie (maltese + yorkie) through Pawrade and step by step I have been blown away. I was very hesitant at first because an animal's wellbeing is a big priority for me. Pawrade is the real deal. Everyone who worked with me was patient, thorough, and attentive. From the phone staff, the messaging support and the breeder herself. I flew to pick up my baby. I held off reviewing until my last vet check and I am happy to report that my new baby is happy, healthy, and was raised right from the start (came kennel trained at 13 weeks). My vet even said, "she came from a good breeder!" We would highly recommend the service to anyone looking to make their family fluffier :)
Coal
Beagle Puppy
T-Bear, formerly named Coal, is an adorable, very active puppy. We just had our 72 hour vet visit and the Veterinarian who took care of our now deceased rescue Beagle is in doubt that T-Bear will be as small as his 18 pound parents. We are tired of the 2250 mile drive to Buffalo, NY annually and therefore wanted a Teacup Beagle or a Pocket Beagle. I am not sure that T-bear will be able to fly . Is he really a Teacup? He is a very curious, active puppy who has already won our hearts. I have signed up for a training class through Petsmart which I did with my Beagle who was a rescue. We subsequently did Pet Therapy Dog Training and Sherlock was a wonderful therapy dog. I may follow this path with T-Bear if he is as mellow as Sherlock. I just pray that he can go into an under the seat airline carrier.
Harlee
Havanese Puppy
Great service, some communication issues in the beginning but handled professionally.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.