Ivanna
The customer service was decent, but there were a lot of cooks in the kitchen. The response time was poor to acceptable. All in all, I would recommend your service. Thank you!
Cavapoo Puppy
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Cavapoo Reviews: Customers Love Us!
Read 708 verified reviews from real families who found their Cavapoo puppy through Pawrade.
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Showing page 18 of 24 of 708 customer reviews
Oscar
Smooth, easy, and my puppy is healthy!
Cavapoo Puppy
Torrey
Cavapoo Puppy
Great customer service!
Damian
Lots of things need improvement. Concierge Service communication stands out as a frustrating experience. Very difficult to talk to the breeder. My veterinarian said my dog has been totally over vaccinated. He said I did not need much of the stuff you encouraged your clients to buy.
Cavapoo Puppy
Myles
Cavapoo Puppy
Awesome process from start to finish. Really appreciate the attention to details regarding the long term care for our new family member. The process of receiving our puppy was surprisingly quick given he was coming from Indiana. The team from Wags On Wheels were amazing when they delivered our new family member! Highly recommend Pawrade!
Sparkle
The whole process from first exploring to yesterday's pickup was smooth. The connections, responses to questions and information we were given were all solid. Pretty much every question was answered right away. The transaction was easily handled and we were clear about expectations on both ends. Our puppy was as represented on the website and we asked for and received updated pictures along the way The puppy is healthy and well socialized and ... well ... fun to be with. She's a jewel. No downsides except the insecurity of web-based sales. As a customer, I felt well treated and respected and not pressured. There was a bit of crossed wires between all the agents we worked with, but it was quickly sorted. I wish I could have met the puppy's mom, but they didn't let that happen. Not a deal-breaker, but it would've been nice. It's only day two, but we've no regrets working through Pawrade at all.
Cavapoo Puppy
Kingsley
Cavapoo Puppy
Great process! Communication was great, and I couldn't be happier with my new best friend!
Vivien
Cavapoo Puppy
I bought a cavapoo from Pawrade and the process was fantastic. I was concerned about shipping her from Indiana to New York, but that process was quick and seamless and my puppy came in happy and healthy. Would absolutely recommend Pawrade!
Virgil
Cavapoo Puppy
Virgil now named "Wally", arrived on schedule and in good health.Sweet Briar Pet Transporter took good care of my tiny 3.5 lbs 9 week old Cavapoo.
Ianna
Great experience, love my puppy the only thing communication need to be a little better after the purchase Will purchase again
Cavapoo Puppy
Amber
Your team was in constant communication with me every step of the way. I am beyond grateful for our new fur baby and would recommend Pawrade as a source to find a puppy!!
Cavapoo Puppy
Mandi
This was an extremely easy/seamless process, and our new pup is absolutely perfect in every way!! We were a little nervous about the process, but everything went perfectly, and we couldn't be happier! Thanks again!
Cavapoo Puppy
Vernon
Everything has been great so far. Just waiting on the vaccine records.
Cavapoo Puppy
Coleen
Very much satisfied with pawrade. I highly recommend to anyone who wants to get a puppy.
Cavapoo Puppy
Kerrigan
Fantastic customer service throughout the entire process. Loved the pictures, and tips/tricks for transitioning our pup to his new home. Thank you for everything, you made this so easy!
Cavapoo Puppy
Kayleigh
The staff at Pawrade were very helpful in providing timely information that I requested. The process was clearly stated and easy to navigate. I'm am very satisfied with using Pawrade to help me find my beautiful puppy.
Cavapoo Puppy
Simone
Working with the folks at Pawrade - every single one of them - was an absolute pleasure! From the time a certain little puppy stole our hearts, 'til the day we picked her up from the airport, our many interactions with Pawrade people told us that they are thoroughly professional, and that the most important thing to them is the health, safety, and well-being of these little pets. No question went unanswered, no excuses made (or needed). It's all quite amazing, really, the things they do to make it all happen. Well done.
Cavapoo Puppy
Franklin
After looking at puppies from Pawrade for a few months THE ONE ! finally appeared. The process was easy, the agents answered my questions quickly, arranged transportation, organized everything. The only hard part was waiting for Franklin to arrive. Franklin is a great puppy, everything I hoped for!
Cavapoo Puppy
Carolyn
All of my interactions with Pawrade employees has been a rewarding experience. I recommend using Pawrade to all my friends.
Cavapoo Puppy
Emmy
Cavapoo Puppy
Tara was amazing. See was incredible! Her patience was unlimited. Communication fell off some when it was turned over to others but she jumped back in to help. She is invaluable to your company. We would never have ended up with Emmy without her. she is special and we were fortunate to have her work us. ALL THE WAY TO THE END!! Please let her know how much we appreciate all she did to help us. We so love Emmy!!!
Albie
We love our new family member. He is active and loving. Our vet said he was too skinny and also found micro parasites in his poop, for which he is being treated over 9 days. There are a lot of players in the transaction which at times was confusing. A flow chart upfront would help. Also, I was unable to know the breeder until the purchase was complete. I didn't like that. It was disclosed to us that the puppy has an underbite the day before he was to travel. A breeder should be able to determine this well before then. And why wasn't the parasite issue caught? Did he get that in the delivery van?
Cavapoo Puppy
Midnight
Pawrade's process was seamless! I've never owned a puppy before so the reps walked me through the entire process, answered any question I had and ensured that I was fully informed the whole way through. I fell in love with my Cavapoo as soon as I saw him, and now that he's finally in my arms, I feel like our family is complete! Thank you to everyone involved in ensuring our furbaby was well taken care of until he got home!
Cavapoo Puppy
Colina
She is perfect. Very easy way to get a puppy and could not be more happy with her and the process
Cavapoo Puppy
Adaline
Cavapoo Puppy
I am absolutely trilled to have my new fur baby! From start to finish this has been a great experience. Communication was great with all parties! Everything was handled with great care and my adorable cavapoo was delivered happy and healthy.
Fisher
Cavapoo Puppy
Such a smooth process. I was nervous about getting a puppy from out of state but Parade did a great job in easing my mind. Communication was consistent and my questions were fully answered. I was worried the puppy would arrive stinky and dirty because of the long trip but he came clean and smelled good and the drivers arrived within the timeframe provided.
Lillian
Cavapoo Puppy
I was very nervous at the beginning of the process of buying a puppy on pawrade.com. However, when I was on the phone with Emma at Pawrade, she was patient and talked me through every step of the process, going above and beyond to help me understand the entire process completely. From there, everything was handled for me. Once I got my puppy, she was PERFECT! I am incredibly happy of my decision to buy my puppy from pawrade. It was my first time buying a dog online, and it went very smoothly! :)
Pluto
Cavapoo Puppy
We had the most wonderful experience from beginning to end! Thank you for our new family member!!!
Ariana
We are thrilled with our new puppy. She's adorable, healthy, and very smart. The breeders have been most helpful and encouraging. The only hang-up was in the flying Abby from Missouri to West Palm Beach. That became challenging, but the service worked it out and we received her on the day expected, though late. Thank you. We love her.
Cavapoo Puppy
Brantley
Overall, we had a great experience with Pawrade. We were skeptic about buying online site unseen and had a couple hiccups along the way- health clearance delays etc and waiting on info/video back from the breeder. We spoke with multiple associates who were all very friendly and understanding. Everyone we spoke with reassured us and provided great customer service. Not being able to speak to the breeder directly was a concern of ours, and we didn't like dealing with multiple customer reps (which we learned there were different teams that handle different tasks) but our puppy finally arrived and he was happy, healthy, and exactly as we pictured him. We got all the vet and vaccine reports along with other helpful info and a nice note from the breeder. Despite a couple things making us worry about the legitimacy of the process, Pawrade pulled through and we LOVE our new puppy!! I would trust this company and use them again.
Cavapoo Puppy
Anna
Cavapoo Puppy
Well done! Clear communication and smart, friendly experts making it happen.
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
