Read 732 verified reviews from real families who found their Cavapoo puppy through Pawrade.
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Showing page 16 of 25 of 732 customer reviews
All in all it was a great experience. The response time on the messaging was good. I think there are too many points of contact. I had multiple people working with me. Would have preferred one person from reservation to pick-up.
Josie
What a wonderful little bundle of joy ❤️
Cavapoo Puppy
07/14/2023
Excellent communication, this is our 2nd puppy from here. Shipping does take a few days and can be expected at any hour, she arrived at 2:30 a.m., not an ideal time but it comes with the territory..
Julia, who is now Tausha, arrived in the best of shape and so eager to get into more loving arms. The transportation van did an excellant job with her. Thank you, Mary Frederickson
The process was a bit of a hassle, but we love our new puppy. After 16 years with our precious Yorkie, getting a new puppy was a bit of a change. Pawrade provided plenty of good information for starting over with a new pup, and their product recommendations were spot on. Kenny, our "Puppy Concierge" was FANTASTIC. The other people we dealt with were awesome too, but I felt like after we received our new pup the service was a bit lacking. Not bad, just not as great as it had been. Overall good experience, and I feel like Pawrade does truly care about the health and well being of the animals.
Ruby
Very pleased wth the way all things were handled. If had questions, there was someone always avaiable to answer then and guide me. Was concerned about the ground transportation but all went well and Ruby arrived well cared for.
Cavapoo Puppy
07/06/2023
Jett
Was very impressed how cautious the company was. Especially with security of your puppies. It was an awesome experience working with this company. Would recommend it to others.
Cavapoo Puppy
07/02/2023
We've had a great experience working with Pawrade. I would definitely utilize them again in the future.
The delivery went very smoothly. The two young men transporting were very nice and kept me updated along the way.
This organization is absolutely 5-star. Perfect, scrumptious puppies, impeccable care and great communication every step of the way. It's so comforting to know they vet breeders to the most stringent standards. I couldn't be more thrilled!
Great!!!!!
The process was fairly easy, however I was assigned a concierge, a travel person and another customer service person and despite having all of these people, communication was severely lacking. My puppy was due to come home and the day before they called me to tell me she had to be treated for puppy parasites (fairly normal according to my vet) and she may not be able to travel the next day. I come to find out they knew she would not be able to travel the next day, but didn't let me know definitively . I had to cancel a scheduled vet appointment. On her travel day there were many canceled and rescheduled flights and we weren't sure she made her final flight and I couldn't get in touch with anyone. After many emails, texts and phone calls, I received a text that simply said "proceed as planned". So unprofessional. With that said, we are in love with our puppy and she is just perfect!
Nash
Puppy arrived on the day he was suppose too. .We are very happy together. He has brought such joy and love to me. Thank you bringing me such A great puppy.
Cavapoo Puppy
06/22/2023
Strawberry
I had a fantastic experience with Pawrade. I purchased my beloved Cavapoo Gracie who is a very healthy, vibrant, sweet and gorgeous puppy. We are extremely happy, cannot imagine life without my beuatiful Gracie! Thank you Pawrade for making it an awesome experience!!
Cavapoo Puppy
06/22/2023
the Breeders were deceptive about the weight of the sire...they had him at 7lbs and when I got a picture of the sire he looked much larger so I asked why the discrepancy and they cam back saying the sire had gained weight and now weighed 10lbs (that's almost a 50% increase in weight in just a few weeks at 11/2 years old I don't think that's possible)...I was already in love with the puppy so I let them scam me....grrrrr
Puppy arrived safe and very healthy and happy. The communication with Pawrade and the transporters was top notch. Be sure to tip the transporters. If you forget text them and get their Venmo. I was so excited forgot to give them the cash I had for them.
Sergio
The whole experience was made easy and kept you updated and informed along the way! Everyone I dealt with from the beginning until my pup was delivered and even after that was very nice and helpful. I would have given a 5+++ if it wasn't for the 72 hour vet appointment. It was impossible. My vet for over 30 years (85 miles away) couldn't squeeze in a puppy well check. I would still recommend Pawrade and use them again! 🐶
Cavapoo Puppy
06/20/2023
Absolutely love our new family member. The dog transportation was fantastic. It was all pretty easy with a great outcome!
Palmyra
Thank you for a wonderful caring service.
Cavapoo Puppy
06/18/2023
I had the most wonderful experience from the puppy concierge Tara to the customer service representative Lois. My only complaint is the communication with the travel concierge. It was very minimal and was almost always initiated by myself. I think the most nerve wracking part of buying a puppy is how they will be delivered. While Lois was amazing and answered my questions I would have loved for the travel concierge to be more communicative and prompt. Otherwise I loved my experience with Pawrade and my little puppy is amazing.
In this day of people who aggressively carry not only grudges but also guns, most folks I know won't leave a true review of their experiences. I wish the breeder had been forthcoming with characteristics/maladies that the pup might have inherited. The women of the Transport Team that actually delivered my pup were responsive and very pleasant. Look back over my conversations with Customer Service and/or listen to our recordings of conversations for additional information.
From the time we first started looking at cavapoo puppies on Pawrade, and then when we decided to take the next step - inquiring about a puppy, the process has been smooth and very easy! Pawrade has helped us each step of the way - with messaging, phone calls, and friendly employees. We have picked up our sweet girl, and we feel that this was a very good process. We appreciate the extra precautions taken for the safety of all involved, but most especially our puppy!
OMG! Our puppy is amazing and our family is so happy to welcome Rico (Patrick) to our family. He is such a good puppy, so playful, loving and fun. Thank you from the bottom of our hearts. We couldn't be more blessed! Thank you! Thank you! Thank you!
Pawrade was so helpful and thorough with all of our questions in regards to our puppy and the process. They set us up for success with all the additional information they provided on how to take care of our puppy.
We are over the moon happy with our precious new cavapoo puppy, Teddy Bear!! We had a wonderful experience with Pawrade and are happy to leave them a glowing review! The entire process was very smooth and straightforward. We found our Teddy and I reached out to inquire and start the process of adoption. Pawrade was super helpful at every step and kept me informed of everything along the way. I had questions and they responded in a timely, helpful manner. Honestly, we've never adopted an animal like this before and I was a bit leery. But Pawrade eased my fears, were very professional and organized and enabled us to just be excited about our new fur baby. Thanks to the folks at Pawrade for bringing a bright little bubble of sunshine into our lives! ❤️
Arleigh
The process is very simple and your helped the entire time.
Cavapoo Puppy
06/08/2023
Our experience with PawRade was awesome!!! Each person we spoke to or messaged from our first inquiry to the person who dropped off our little bundle of joy was awesome! They were professional, knowledgeable, and so friendly and excited for us. It is obvious that their first priority is that all decisions are made for the welfare of the puppy and we could not agree more! A big shout out to Blake, Carli, Reagean, Kelly, and the drivers Lem and Silas. THANK YOU ALL❣️❣️❣️
Reba
What a great company! Everyone was so personable and were prompt in answering all of our questions and concerns! The breeder was wonderful as well once we were able to meet him. The transaction was easy and our puppy arrived clean and healthy! She is so sweet! We love her to pieces!!
Cavapoo Puppy
06/07/2023
Trenton
Amazing customer service. The whole process was great. Now we have our sweet Theo all thanks to you guys!
Cavapoo Puppy
06/07/2023
Spencer
Nice and professional service
Cavapoo Puppy
06/06/2023
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
