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Golden Retriever Reviews: Customers Love Us!

Read 526 verified reviews from real families who found their Golden Retriever puppy through Pawrade.

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Showing page 13 of 18 of 526 customer reviews

Fenton
Golden Retriever Puppy
Me and boyfriend love fenton. He chewing lot but we still love him
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Blakely
Golden Retriever Puppy
Blakely came with a tik and also positive for giardia, which also got passed down to me and my fiancé. We would like to see how we can be compensated for her traveling with this and the vet costs
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Kyndle
Golden Retriever Puppy
The Puppy is fantastic the way you deliver him was terrible he was picked up in Missouri on Friday and he got home on Sunday. The poor puppy was in Georgia then driven to North Carolina then had a stop over in Charleston South Carolina and stayed in the same place for 11 hrs then he was drivin to northern Florida and finally he was brought home to me the lady was nice. But to keep him in a small cage for that long was horrible the puppy is a happy guy but what I paid $870.00 to bring him home how would you rate that ?
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Customer photo of Golden Retriever puppy from Cassidy K.
Sandra
Golden Retriever Puppy
We are absolutely over the moon about our new puppy and thank Pawrade for making the connection. The process was simple and had easy steps. We would recommend Pawrade to be a third party between owner and breeder.
Coming Soon
Golden Retriever Puppy
Pawrade is absolutely amazing!!! This is without a doubt the best company I have ever worked with, loving, caring, very detailed and honest!!! You do what you say your going to do and you are very involved with the soon to be new owners of one of your wonderful puppies. I would highly recommend you and already have to several of my friends!!! Jodi was beyond wonderful and always got back with me when I had questions, and it was so sweet when she would send me pictures of my soon to be new addition to my family! Jodi was incredibly amazing!!! Thank you all from the bottom of my heart for all you did, you went above and beyond!!! I love Cody, he is so sweet and loving!!
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Customer photo of Golden Retriever puppy from Cortney F.
Blaire
Golden Retriever Puppy
I don't think I can say enough good things about Pawrade. At first I was suspicious of this whole buying a dog online thing. But they were there every step of the way to answer any and all questions and put our minds at ease. Every person we dealt with went above and beyond to ensure our experience was good and we had all the information we needed. The process went exactly as they said it would and there were absolutely no surprises or lack of communication. Well done to the entire Pawrade team!! Great people who value great customer service!
Brantley
Golden Retriever Puppy
We love our new puppy. The transfer and getting the puppy the whole process was smooth and stress free. Thank you for the good work!
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Tucker
Golden Retriever Puppy
I have had 3 black puppies and this is the best puppy ever, he goes in his crate around 1030 and sleeps till 7 and does not make a peep, he is close to being housebroken, only 1 accident in the past two days and his temperment is incredible, he is fantastic in a word.
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Customer photo of Golden Retriever puppy from Jackie O.
Leroy
Golden Retriever Puppy
First of all I will say this has nothing to do with the dog we picked. We love him! Here is why Pawrade gets a 1 star: The unresponsiveness is unprofessional. When a questions is asked that is important it should not take 3 days to respond. If I did that at the place of my work I would be fired. That is our first problem. Our second problem is how Pawrade sent our puppy to the WRONG address adding an additional 3 hours. To say I am angry is an understatement. How dare Pawrade put an animal through an additional 3 hours of travel. To add onto this problem you interrupted many peoples work day due to Pawrade"s mistake. The best part of all of this is BLAMING the poor driver, saying the he messed up when in fact I spoke with the driver and have proof of Pawrade"s mistake. Blaming a third party is beyond unprofessional. Own up to your mistakes. We spent a lot of money to have our dog travel and Pawrade was not even willing to compensate just stuck with how this was not Pawrade"s fault.
Response from Pawrade.com:
While an apology may not alter the outcome of your experience, we extend ours with all sincerity. We want all of our customers to experience a 5-star experience with us. We do work with trusted, third-party transporters and while it may appear we were not as involved, we certainly were. Our transporter in this case did notify us the day the pup was to arrive of the bad address (in our conversations it appears they were in contact with you as well) and our travel rep was able to determine the address error and have that corrected within 4 minutes of notification. This was a booking error and was beyond our control. The delay was communicated to us as an hour, however, your transporter may have had other delays from the route that elongated the original estimated time of arrival. While we cannot guarantee arrival times, we do know that there is a level of anxiety in that additional wait period. We are happy that you love Leroy so much already and he will for sure continue to provide love and happiness within your home. We are wishing you nothing but the best memories with him.
Customer photo of Golden Retriever puppy from Lena I.
Mack
Golden Retriever Puppy
Everything was great. From start to finish It was all calculated. I didn't wait long for Mack (Cooper will be his new name). I would recommend Pawrade to everyone! I thank you from the bottom of my hear.
Paula
Golden Retriever Puppy
I love this puppy thanks for the great job, even though communication had slow down after payment was done, with the breeder and Pawrade Rep.
Response from Pawrade.com:
Silvia, while we are always here to answer any questions, the communication does slow down some as we wait for the puppy to grow. We are very happy that Paula found her furever home with you and we are wishing you nothing but the very best memories to be made with her!
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Pearl
Golden Retriever Puppy
My experience with Pawrade was largely very good with one large exception: the breeder from whom my dog was obtained to be marketed by Pawrade was in poor shape when she was delivered. She was underweight and covered with matted fur. My vet commented that it was clear that this dog was not a high priority for this breeder. My vet was very unhappy with the condition of the dog. I am slowly addressing all of the problems, and am confident she will become a wonderful, healthy pet. My suggestion is that every customer obtain the name of the breeder and do their own investigation. I asked for the breeder's contact information, but Pawrade never gave it to me.
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Lucky
Golden Retriever Puppy
Everyone was helpful and quick in their responses.
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Customer photo of Golden Retriever puppy from Paula V.
Apple
Golden Retriever Puppy
Excellent service… they were always in contact with us and gave us security. all the people were nice to us. We are happy!!
Brody
Golden Retriever Puppy
We Love our dog!! He has been a welcome addition to our family.
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Customer photo of Golden Retriever puppy from Mary S.
Bethany
Golden Retriever Puppy
Regina was fantastic to work with! Her communication with us was fantastic! The breeder was also wonderful, very responsive to our many questions. Great experience ... THANK YOU for our new Willow!
Customer photo of Golden Retriever puppy from Johanna R.
Declan
Golden Retriever Puppy
We are so happy, our new family member arriba good and healthy, according to the veterinary, He is happy and enjoy with the kids around the house.
Customer photo of Golden Retriever puppy from Jenine S.
Maggie
Golden Retriever Puppy
Customer service was great, and the breeder sending pictures of her parents was just amazing. The drivers were so great transporting her too. We just love her!
Customer photo of Golden Retriever puppy from Hadel B.
Cimbora
Golden Retriever Puppy
Bad customer service they want to send me puppy with broken tail i ask them to change they send me another puppy he is sick he can not breathe good i ask them what's wrong with him they say everything normal when he was with us every word you got its lie for 100%
Response from Pawrade.com:
Hadel, while your puppy did break his tail after purchase, we proposed keeping your original puppy with a discount or switching to a new puppy. You ultimately chose to receive a new puppy and we happily made that switch for you. We have been in contact with you regarding your puppies breathing and are currently awaiting the vet docs so we can review on our end. We will be here for you and ensure your puppy is happy & healthy in no time!
Sugar
Golden Retriever Puppy
Pawrade did an excellent job of walking us through the steps to get our new furbaby. Cindy was great and answered all of our questions we had along the way.
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Customer photo of Golden Retriever puppy from Elizabeth S.
Emerald
Golden Retriever Puppy
We are so very happy with our new Golden Retrieve puppy (Emerald) new name is Emme! Your team was great through the whole process. Our choice was to travel to pick her up over a weekend. Everyone at Pawrade was great throughout the weekend during our travels and everything went very smoothly. Thank you!
Customer photo of Golden Retriever puppy from Dee K.
Gordon
Golden Retriever Puppy
This is the firs time I purchase a puppy on line and I was skeptical since here was no way to know if puppy mills are involved. The staff at pawrade was very informative and helpful with everything. My initial conversation with Carlos who was so patient and good to talk with made me chose pawrade. Sandra at pawrade was very helpful and I appreciate her prompt responses. On a negative note I requested to speak to the breeder which Sandra facilitated and the breeder was not communicated and seem reluctant to talk. To be honest I was distressed over the knowledge of him travelling in a car for so long but he arrived safely. However, shortly after receiving him an hour later he was coughing. I took him to the vet and is now an antibiotic for kennel cough which he may have developed traveling We love our puppy who is now Simba. Simba is getting well and loves to play and already understand the potty training process.
Rapunzel
Golden Retriever Puppy
The most important thing is that the puppy arrived healthy and happy. The only comment for improvement would be better clarity on the transport of the puppy. However the people that dropped the puppy off were great and the pup was well cared for.
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*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.