Was promised puppy in 3-4 days. Didn't get her until 2 weeks later. Called about transportation and was told I would get a call back in half an hour. After I called and left multiple messages the next day..nothing. Finally "I" got ahold of a different employee and asked for a delivery date. She said she would email a form so a family member could pick up the puppy. This never happened. Would not go with this company again. And will not recommend it anyone.
Response from Pawrade.com:
David, immediately after you purchased Lexi you were put in contact with your travel concierge, Morgan. In reviewing your communication with her, she informed you on 11/22 that your puppy would be picked up on the 29th and you could expected to receive her 2-4 days AFTER pickup. We never promised to deliver your puppy 2-3 days after purchase, that is simply a timeframe we cannot meet. Your puppy was delivered 10 days after purchase. We are happy Lexi arrived happy & healthy.