Golden Retriever Reviews: Customers Love Us!

Clint
Golden Retriever Puppy

The Pawrade team was a joy to work with, overseeing every aspect of the process and being very communicative Smooth from beginning to end.

Onyx
Golden Retriever Puppy

The entire staff of Pawrade was absolutely amazing! We were a little reluctant and nervous to get a puppy online and have him fly to us because we have heard some horror stories. However, everyone from our initial contact with Emma, to our travel agent Morgan and customer service Donna were beyond amazing. They all answered my questions quickly and kept me at ease thru the whole process. From reservation date to the day we picked up Teemu at the airport was 7 days. His kennel was large enough that he had plenty of room to move. He was clean and all his documentation was attached to his kennel. We highly recommend Pawrade! 🐾

Clement
Golden Retriever Puppy

Great place and I would recommend it highly. My only issue was not receiving pickup information until I called. The dog is healthy and seems to be very happy.

Dorian
Golden Retriever Puppy

Communication could be better. I think it should have been easier to get more details on diet especially. There was some sort of mix-up with transport but the breeder ultimately straightened it out. The pup was delivered on time and healthy and I am happy with Pawrade.

Hickory
Golden Retriever Puppy

Will never use this service again.

Waylon
Golden Retriever Puppy

Omg! I just love my golden! He is a big teddy bear. I am so happy with him The service with Pawrade was amazing and everyone I talked too was so nice and helpful.

Rissa
Golden Retriever Puppy

This has been a horrid experience. I'm distraught and angry on every level. My dog arrived sick to the point of hospitalization. His records are out of date. The dog had to come two weeks later due to weight (understandable) but pawrade would not allow me to recoup the two weeks lost of health insurance even though I followed every instruction to the tee. This has been a nightmare and it continues. And everyone I speak to has a different answer/story/confusion. I'm not easily rattled but I'm devastated. And already in debt bc of all the emergency hospital care he's needing to stay alive and healthy. If there were a place to report Pawrade for horrible business practices and failures I'd do it in a heartbeat.

Nobleman
Golden Retriever Puppy

My puppy is very sweet and healthy. However, I was a bit disappointed when he arrived, as I thought he had a different conformation. He has a long snout, which was not visible from the photos on the website. Also, I was very disappointed with the ground transportation. Our puppy traveled in a cage on a van for three days, which is inhumane. Also he was delivered to us at 3am, which was very disruptive for me and my husband. The driver told me that he had already delivered 9 dogs and they had a few more in the van. Pawrade shouldn't allow so many dogs on the same transportation. Delivery consolidation is good, but the well-being of the dogs is more important.

Rosalyn
Golden Retriever Puppy

Overall, we had a very good experience. Rosie was delayed twice, but the wait was worth it. She is a cutie! Tyler was right on time this morning.

Jaxton
Golden Retriever Puppy

Pawrade has a no puppy mill promise so we expected a puppy from a quality breeder. They would not give us any info about the breeder until the puppy was delivered. When our puppy arrived, he was dirty, very smelly, with overgrown toe nails and obviously not brushed in a very long time with multiple mats in his fur that had to be cut out. He was picked up from breeder the day prior & delivered in one day so his condition could not be blamed on the transport company. Upon his first vet visit, within the 72 hour time frame, our vet expressed concern at the large amount of tarter on his teeth for his very young age and the metal staining on his teeth caused from chewing on metal for long periods of time. Our vet assumes our pup was chewing on his kennel. He expressed concern for the type of breeder that our puppy came from. I would NEVER USE THIS COMPANY AGAIN! Do better!!

Naja
Golden Retriever Puppy

The process was easy everything went great. Except the transport of my puppy and that wasn't too bad , but hard on my puppy it took 3.5 days to get her to me and she was stressed out when I got her. It took the whole weekend for her to unwind. Now she is at home and relaxed.

Roxie
Golden Retriever Puppy

We received Roxie on time and were taken with her immediately. She is an English (Cream) Golden Retriever. We have had her for one week tomorrow. She was a little shy at first at 12 weeks old, but is now the life of the party. She has already learned SIT, DOWN, COME, LEAVE IT, and is working on STAY. Oh, and we immediately changed her name to LILY which means white, innocent, pure and loyal. We can tell she will be living up to her name! Glad we found you guys!

Nicky
Golden Retriever Puppy

Going through Pawrade was such an easy, and effortless process. They were there for any questions I had, and kept me updated throughout the entire process. Nicky (now Nash), is a wonderful addition to my home.

Sloane
Golden Retriever Puppy

thanks pawrade for our new puppy. She is so adorable. I really recommend pawrade 100%. Everything was smooth. They have a great customer service and they answer all my question or concerns that I might have. I definitely will come come back to them , when I need to purchase another puppy . Thank you again Pawrade :)

Emily
Golden Retriever Puppy

First off, we were promised a healthy puppy but we got a puppy with two parasites. Secondly, we wanted an 8 week old puppy but delayed our travel by more than two weeks due to the breeder only allowing herself to travel one day of the week. The process was pretty frustrating overall. That being said, we love our new puppy very much

Ezra
Golden Retriever Puppy

We absolutely love our puppy! He is the sweetest boy and fits so well in our family! He was a little nervous but he adjusted quick and I was helped through the whole process and given all the information I needed, Lois even called me to walk me through the information and adjust as we went along. It was a great experience throughout!