Eliza
Havanese Puppy
Thanks a lot getting our new puppy to our home. The transaction has been relatively smooth and the customer services have been great.
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Havanese Reviews: Customers Love Us!
Read 413 verified reviews from real families who found their Havanese puppy through Pawrade.
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Showing page 12 of 14 of 413 customer reviews
Eliza
Prince
I thought everything and everyone that was involved with this sale was great
Havanese Puppy
Gilbert G. -
North Kingstown, SC
North Kingstown, SC
11/22/2022
Evan
Very competant, informative, and responsive. Made the adoption of my puppy very easy and stress-free.
Havanese Puppy
Barrett H. -
New York, NY
New York, NY
11/21/2022
Carter
Havanese Puppy
Great experience from beginning to end. Appreciate the follow ups throughout each stage up until my new buddy arrived also, very professional
Ollie
Havanese Puppy
It would have been easier to have dealt with ONE person through this transaction. Also I cannot read Vet info about shots…dates are cut off…who should I contact?
Destiny
Havanese Puppy
Why was I given wrong information about date of birth and mom and dad on your website to the actual paperwork given to me at pickup? No one has reached out with several questions I asked other than her DOB is July 19 not July 18 from your website. I have asked several times for micro chip manufacturer's name even called original vet and they said breeder put it in. Tried to contact breeder but can't get a hold of him. All I have gotten is website to register but they asked for manufacturer information.
Sunshine
Havanese Puppy
A great experience overall! Communication was relatively easy and quick, and I couldn't be happier with my puppy - she arrived happy, healthy and clean, and she's been an absolute angel since she got home!
Maisie
Havanese Puppy
When our beloved Maltese, JJ passed away 6 months ago, my wife and I were not sure we would get another dog... until she found Pawrade. After extensive research, reading reviews and talking to the support team at Pawrade, we knew if we ever did get another puppy it would be here. And, it didn't take long to find our new little Havanese, Maisie. The mission statement of Pawrade is lived up to in the reality of their day to day business. They have got this down and made us feel so comfortable and secure in our purchase and the process so we could concentrate on the excitement of our new acquisition. The support team was amazing. Once purchased and approved, we were allowed to talk to the Breeder who was also amazing! Then their was the association with PetPay and the incredible Puppy Transport Company that brought our little girl right to our door! I cannot (and have not) stopped raving about this experience. I'd give 10 stars if I could!
Gianna
I love my new puppy. She seems to have no concept of a collar or leash, and she's 15 weeks old. She won't budge with one on. She also has pooped in her kennel,everywhere else, and has no concept of going to the bathroom outside, or on a pee pad. I was expecting more for her age and what I paid for her.
Havanese Puppy
Robin L. -
Nashua, NH
Nashua, NH
08/11/2022
Ivy
Havanese Puppy
Thanks we are so happy with her
Leo
After they receive payment customer service is terrible. Getting responses to important travel arrangements became a nightmare. The "travel concierge" stopped responding. I was told the breeder would send me updated pictures and I never got them. The payment service they force you to use charges fees, pawrade charges fees and then they don't tell you they will charge you sales tax until after you've paid. The total price jumps up with no itemization or explanation. Arranging for economical travel options is near impossible. I was told it would cost near the price of the puppy (additional) for a travel nanny and that their other (cargo) flight option wasn't available in weather over 85 degrees. So I had to fly and get the puppy myself and then pay an extra 225 charge for breeder to bring the puppy to the nearest airport. The portal again collects money on the breeders delivery charge and adds sales tax onto that fee also! 2 stars for broad selection of puppies and "no scam" guarantee.
Havanese Puppy
Rebecca P. -
Chino, CA
Chino, CA
07/27/2022
Liam
We picked up Liam (Now Grizzby) this morning and it went perfect. We think he already loves us as much as we love him. The whole prosses has been wonderful.
Havanese Puppy
Don M. -
Andover, MN
Andover, MN
07/14/2022
Chipp
Havanese Puppy
Was a pleasant experience dealing with everyone at pawrade. We're in love with our havanese
Fritz
Lots of paperwork to fill, but worth it.
Havanese Puppy
Zulema C. -
Brooklyn, NY
Brooklyn, NY
06/23/2022
Gabby
Great experience. Everyone was nice and quick to respond. Got my new baby in less than a week.
Havanese Puppy
Angelina A. -
Chicago, IL
Chicago, IL
06/10/2022
Fern
Havanese Puppy
Very professional and all were easy to talk to and very helpful. The process of getting the puppy was simple and easy to do. The most important part is the puppy is wonderful and will be the apple of my eye
Andre
Havanese Puppy
The process of purchasing a pet overall was a good one. I am so happy that I called Pawrade. From the moment I called until my little guy came through my door, communication was great. The only thing that I would improved is instead of talking to three to four different people during the process, that once the customer has confirm they would like to purchase a pet, one person is assigned to the customer until the process is complete. A personal concierge so to speak. All the reps that I spoke to were excellent, but dealing with one person would eliminate the feeling of being juggled around. I would definitely refer friends, family and even strangers to Pawrade. The whole process is secured and thorough.
Jane
Pup is healthy no food was given as promised. I had to Order and it will not arrive until 3-27-22. Nanny was nice but arrival at 5:44pm was not ideal. I was stuck for one hour in traffic .
Havanese Puppy
Irma T. -
Miami Beach, FL
Miami Beach, FL
05/24/2022
Fernly
Everyone on the Pawrade team is knowledgeable, kind, and very helpful. The whole process from getting Fernly (renamed Kiki) to our home was super smooth and very simple process. I thought it would be much more challenging but it was surprisingly very straight forward.
Havanese Puppy
Elizabeth P. -
Redwood City, CA
Redwood City, CA
04/26/2022
Ralphie
We received Ralphie last night at 10:45 & were thrilled by what we saw❣️The cutest, little ball of lovin' fluff! Everything went as predicted & I am very happy with your service! THANK YOU!!!!
Havanese Puppy
LuAnn M. -
Chesapeake, VA
Chesapeake, VA
04/23/2022
Pearl
Pawrade did more than meet my expectations. They were friendly, personal, and so accommodating. My little Havanese was so well taken care of as a puppy, with accolades to the breeder. This little creature is calm and so lovable. The process of getting a puppy was easily executed and the whole process went very smoothly. You can tell that everyone involved has deep respect for these little creatures. I'm happy and fully satisfied.
Havanese Puppy
Gloria T. -
San Francisco, CA
San Francisco, CA
04/18/2022
Wolfgang
I purchased Wolfgang gang btwn., 2/11-2/14/2022, yet, I received him on March 11, 2022! Such a loving handsome, 12 week Havanese Puppy!
Havanese Puppy
Response from Pawrade.com:
Paula, we apologize for the delays you experienced. We were forced to delay your puppy's original travel date so the breeder could administer an antibiotic. Once your puppy passed his final vet exam, he was on his way to you! We do this to ensure you receive a happy & healthy puppy from the beginning. We wish you and your new puppy a lifetime of memories!
Paula, we apologize for the delays you experienced. We were forced to delay your puppy's original travel date so the breeder could administer an antibiotic. Once your puppy passed his final vet exam, he was on his way to you! We do this to ensure you receive a happy & healthy puppy from the beginning. We wish you and your new puppy a lifetime of memories!
Paula F. -
Maryland City, MD
Maryland City, MD
03/12/2022
Frazier
Havanese Puppy
Extremely thorough process !
Gretta
I ALREADY SENT IT TO SUPPORT@PAWRADE.COM. READ IT!!!! IT WAS NOT POSITIVE YOUR BUSINESS SHOULD BE SHUT DOWN..
Havanese Puppy
Ellen T. -
Myrtle Beach, SC
Myrtle Beach, SC
03/03/2022
Lavon
First, your website is well organized & easy to follow; fun to see the puppies & anticipate buying one. The entire process of obtaining Nikki (previously Lavon) went smoothly. Pawrade was available to answer questions, gave concise & thorough information & clearly stated instructions. Four days prior to original flight plans the Travel Concierge made me aware of breeder's flight changes d/t stormy weather. Of course, I was disappointed yet grateful for the advanced notice. I have no regrets. And am very happy with Nikki.
Havanese Puppy
Linda B. -
Lynnwood, WA
Lynnwood, WA
02/26/2022
Irwin
This is the second puppy I've gotten from you and I couldn't be any happier with him. The whole transaction was very smooth, I was very happy he came into an airport closer to me it made the final stage a lot easier, I live on Martha's vineyard Mass, it's an island off Cape cod, it's expensive to come and go off it, so having an airport closer helped a lot. I will definitely be using them again.
Havanese Puppy
Donna W. -
Edgartown, MA
Edgartown, MA
02/23/2022
Harlee
Great service, some communication issues in the beginning but handled professionally.
Havanese Puppy
William M. -
The Villages, FL
The Villages, FL
02/11/2022
Kolten
Amazing process. Beautiful puppy
Havanese Puppy
Rami M. -
Gaithersburg, MD
Gaithersburg, MD
02/01/2022
Sassy
Havanese Puppy
This was a great process! Pawrade kept in touch with me the entire two weeks I was waiting for our puppy! I received so much instruction and assurances. It was all a very seamless process.
Harry
Havanese Puppy
I could not be happier with my puppy, Harry! He is a dream come true. I would like to thank Jennifer, Renee and Shannon for being so patient with me. I was very anxious throughout the transaction and they were very attentive.
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.