Read 491 verified reviews from real families who found their Labrador Retriever puppy through Pawrade.
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Showing page 13 of 17 of 491 customer reviews
Kai
We bought Kai and it took a little over week to get him here. Everyone at Pawrade was very helpful and informative. I knew the steps very clear from their communication. Kai came in and is very healthy. He has been great addition to the family.
Labrador Retriever Puppy
04/27/2022
Mabel
What a smooth and simple process! Everything was explained thoroughly, and went off without a hitch. My puppy arrived happy and healthy off the airplane less than a week after my initial inquiry.
Labrador Retriever Puppy
04/23/2022
Love my new baby! Transaction and traveling was a breeze thank you Pawrade!
Would absolutely recommended to family, friends and strangers who stop me to see my pup! Incredibly professional and their step by step process is flawless
Appreciated all the help your agents gave me to make our pet Labrador retriever become our own. Everyone was more than helpful. Many thanks to everyone!!
process was fast and easy
Callie
Everything went well from start to finish. Good communications and response times to questions
Labrador Retriever Puppy
04/07/2022
Lylah
I was nervous about using a company over the internet buying a puppy. But everything went better than expected.
Labrador Retriever Puppy
04/06/2022
Couldn't be happier! The assistance we received was always helpful with quick turnaround and answers. I have NEVER had such attentive service ANYWHERE! Plus the transportation service was amazing! Pawrade is a classy and honest company for sure.
Zoe K
The process was awesome. Thank you
Labrador Retriever Puppy
03/30/2022
Very informative and quick to respond. Made us feel very comfortable throughout the process
Very friendly staff. Instructions on steps were very well distributed. All phone conversations were documented to be able to reference once needed. Our puppy was very happy and healthy.
First of all the puppy had health issues when I received it. Both ears were infected showed signs of bleeding there was dry blood inside both ears. A urinary track infection. The puppy doesn't look anything like the puppy in the Photos on Pawrade website. I Puppy spent approximately eight hours in a dog crate with some shredded newspaper in the bottom of it. It it looked as if it had a little water and little food when the journey started with no toys or anything for the puppy From the breeder to the transport company to the airport and flight time seems a little cruel. As far as communication five emails saying exactly the same thing seems a little much to me. And all-around bad experience and it's still not over. I definitely would not recommend buying your puppy on the Internet and especially not through Pawrade.
Daisy
They were very professional and they offer financing too.
Labrador Retriever Puppy
03/19/2022
Toby
This was a very easy process. Thank you so much for my little bundle of joy.
Labrador Retriever Puppy
03/17/2022
Cache
Great experience. Communication was great. All question were answered in a timely manner. Dog was very happy when I brought him home. Don't have appointment for wellness check until Monday morning but dog seems healthy, eats well and playful. Just like ordered we
Labrador Retriever Puppy
03/14/2022
Scout
Pawrade was amazing from start to finish. They keep me informed along the entire process. Even after my puppy arrived Pawrade followed up to make sure everything went well. Thank you for your amazing service. My next puppy will be a pawrade puppy for sure.
Labrador Retriever Puppy
03/13/2022
I just wan to say THANK YOU for our new family member. Everything was very easy. We are really happy.
pawrade is a great place to find your next best friend they help you through the whole process and answer any questions you might have thank u pawrade for helping me find luka/Arnold
Fancy
Ok, in all my years (69) of raising dogs/puppies I gave never paid so much nor have I received a 9 week old puppy full of cocidia. I have had her for 8 days and her diarrhea is so bad her stool runs like water!! This is so sad because she is a sweet puppy. Never again...nor will I recommend pawrade. I just hope she gets over this and will be the wonderful family puppy we were hoping for.
Labrador Retriever Puppy
03/10/2022
Gwen
Excellent communication and customer service! The whole process was much easier than I anticipated thanks to an awesome team!
Labrador Retriever Puppy
03/10/2022
Bentley
I was very impressed with Pawrades thoroughness. not only from their side but also making sure they were sending Blue my silver lab puppy (or as they know him Bentley) to a good home. All their records for shots and treatments were documented which made it seamless to be able to hand that to our vet. I really had no doubt I was going to get exactly what I wanted and my new family member was going to come to me in good health. I would definitely use Pawrade again and recommend them
Labrador Retriever Puppy
03/10/2022
Not a bad first experience, buying an out of state puppy. Thanks
Obtaining Tessa was awesome The only thing is we walk go out for 20 minutes and she begs in and pees. Poop outside pee inside...
Incredibly easy instructions, support staff was always available to answer questions and provide updates to ensure no unnecessary worry/stress.
The Pawrade customer service was excellent to a point. Staff was very communicative and helpful until the purchase of my dog was complete. After that I received a message with the date my dog would be picked up for delivery to me and then nothing more in terms of travel updates. Estimated delivery of a dog via ground transportation is 2-4 days with an exception for unforeseen events. I understood that. However, I received no information from Pawrade after my dog was picked up from the breeder. She arrived 7 days after pick up. With all the great communication that is provided during the purchase, I was surprised that Pawrade was not more helpful during the time I waited for my dog. My only option was to wait patiently for any information from the transport company which I received about 4 days after she was picked up. It may be policy that Pawrade ends communication after the dog's pick up date but as an expecting pet owner I would have appreciated something more from them.
Absolutely amazing service and our new puppy Echo is perfect! Adorable little guy, super sweet and already lots of trouble. So happy for Pawrade!
Sir Sterling
Perfect experience all around. Had Beth and Tina guide me every step of the way. They were super helpful and I felt super comfortable. My new baby, Sir Sterling is the most loving, playful pup I have ever been around. He ties our little family altogether and I can't feel lucky enough ❤️ (the puppy guide that was given to me was so organized, fun to read, and mega insightful :) love you all at Pawrade! Thank you for helping me find my furever baby!
Labrador Retriever Puppy
02/20/2022
Luna
Everything went great and she was on time!
Labrador Retriever Puppy
02/17/2022
Thank you very much for all your assistance and professionalism in coordinating the adoption process! You are the best team! We are very happy with our new addition! It seems he is adjusting very well in his new home. Warm regards, Maria
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
