Read 363 verified reviews from real families who found their Bernedoodle, Mini puppy through Pawrade.
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Showing page 10 of 13 of 363 customer reviews
Communication was the very best! Everything went smooth. I would like to see pictures of the parent dogs on the listing.
Roxy
Roxy is the perfect edition to our family! Thank you for making this process so easy!
Bernedoodle, Mini Puppy
10/08/2022
I couldn't be happier. Amazing communication from pawrade. Super easy to navigate the website. They really screen there breeders. As well. Honestly out of all my dogs over the years Murphy is the best teddy bear playful pup and so well behaved already. I'd recommend this site to anyone looking for an amazing pup.
The team at Pawrade was great from start to finish. We picked up our puppy and are quite happy with him. Thanks and best regards, W.
The Pawrade people have been incredible, so caring and attentive to detail! Can't thank them enough for helping me get this amazing pup! I chose the personal ground transport and Tony was the best! Shout out to Regina, Destiny, and Kelli for being so very kind and helpful. The Metlife people have been great, too. Just could not be more pleased! Thank you, Pawrade!
They Puppy was cuter than we thought upon arrival. We opted for Nanny flight travel in hopes he would get her quicker yet it still took two weeks. We offered to pick up the puppy ourselves and that response was never addressed. That would be the only downside. The travel Nanny was great and the puppy is perfect for our family. Since it took an additional two weeks I would have thought there would have been some potty training that had taken place but given the change of environment possibly it went out the window. He is perfect and healthy. If you purchase expect a two week window before your pet arrives. That two weeks feels like forever but once in your arms you will be very happy.
Customer service was excellent! Through the individual messaging center and if I just called the regular line, I always reached a live person to speak with and had my questions answered. That is a huge plus in my book especially these days with companies not being available to speak with someone live. Everyone was very helpful! The breeder that I got my new love from was extremely accommodating, very sweet and very professional. Thanks again for an smooth transaction from viewing to purchasing our new family member. Noelle
Only thing I would negatively comment on is the communication with pawrade reps wasn't what I hoped it would've been. They are slow to respond to emails or messages via the website at times. My wife and I are deathly afraid of all of the online scams when it comes to buying puppies and when the messages and emails stopped we felt that is exactly what happened. But we were relieved when the messages finally came along with our new puppy which we adore.
Janetha
I have renamed my precious mini bernedoodle, Heidi which she seems to like. She is so lovable & is quick to learn. Love her. Thank you❤️
Bernedoodle, Mini Puppy
09/13/2022
Pawrade was so great. Answered all my questions above and beyond. What a great experience after having some negative ones.
Process was easy and informative for me, a first time puppy owner. Good communication by all parties.
The Pawrade team is full of enthusiastic pet lovers. It comes across in all of their communication. They seem to love their jobs and really care about the pets they are placing. It was easy to send them questions via the portal during the process. Overall, we had a great experience and our two boys are thrilled with our new puppy. Tx a million to the Pawrade team!
Reba
We are so in love with our new puppy. The process was pretty easy. She was very well cared for by the breeder.
Bernedoodle, Mini Puppy
08/30/2022
Simon
Thank you for making this wonderful dream come true, Simon Michael Weaver is now home where he belongs it's been just a couple of days now and we are just so in love. Pawrade kept me informed and answered all my questions within a few hours.
Bernedoodle, Mini Puppy
08/30/2022
I appreciated all the help in getting Elsye home. Thank you Kevin
Tinaya
My experience with Pawrade was actually pretty seamless; however my experience with receiving my puppy was not. The breeder did not communicate with us at all in regards to when the puppy was picked up and when we would be receiving her. In fact on Tuesday night at 8:30 pm she still had not communicated after being told that morning that the puppy would be with us late that night. She responded at 9pm and said the transporter is in Rhode Island, you are the next drop off and she'll be there either later tonight or tomorrow morning. well Rhode Island is at least 5 hrs from our house so we knew it would be the next morning. I would strongly discourage use of this breeder in the future unless she truly understands how important it is to properly communicate information!
Bernedoodle, Mini Puppy
08/25/2022
This process was so easy. Our puppy is a delight.
Piper
Our experience with Pawrade has been easy and seamless from beginning to end. Our pup arrived right on schedule and happy as can be. You can tell by her demeanor and intelligence that she came from a loving home and was bred well. We took her to the vet the next day for a well check as recommended and she is reported to be in good health. We are very happy with our smart and cuddly fluff ball of a puppy!
Bernedoodle, Mini Puppy
08/18/2022
The new puppy transaction went smoothly. She is a well behaved puppy and is picking up on potty training quickly.
As I said in a prior rating for you guys, the pup is aces, sweet end just too smart. The delivery man was very professional. We love Tanner and if we ever need another pup, we'll definitely use you. Would recommend your company to others. Thanks for the great addition to our family.
Farrah
We had an incredibly positive experience with Pawrade! Joseph guided us with patience and professionalism, as we explored puppies, asked ALL of our (many) questions and then narrowed to the puppy our family fell in love with! Lindsay was responsive and helped us feel confident in our pick up and transition from breeder to our home. Corbin rounded out our experience with sincere follow up, once we got our puppy home. We're looking forward to years of memories with our new Bernedoodle, and are incredibly grateful for the support from the Pawrade team, to make that a reality!
Bernedoodle, Mini Puppy
08/02/2022
Cleo
Happy to have our puppy, however, we were upset when the pet delivery was later than expected. I had to change the vet appointment 2 times to accommodate and my daughter missed the arrival because of the later delivery date. I had tried calling Lois but call did not go through or vm. I was also concerned about my puppy being in the courier van for 6 days driving, that seems like a very long time for an 11 week old puppy, I wished flight service was an option.
Bernedoodle, Mini Puppy
07/25/2022
The process was very smooth and very informative. But most importantly, we got the coolest, happiest puppy!!! I would recommend Pawrade!!!
Everyone who helped me with my forms was incredibly patient and informative. I'm two days in with my new dog Hank and loving every second with him.
Chester
Puppy is great, breeder must have done a good job socializing and training the puppy. He alerts us when he needs to potty and the vet and groomer says he must have been managed/trained well by breeder. No socialization and interaction issues. super cute and comfortable around the whole family.
Bernedoodle, Mini Puppy
07/13/2022
Yam
Drivers very helpful; spent time with us and en suring a smooth transition.
Bernedoodle, Mini Puppy
06/28/2022
After 20 minutes of receiving our puppy we found an infected bite on his neck. As we all know, the pups are supposed to be checked out by a vet prior to being put into the nanny vehicle for drop off, but come to find out, after taking our pup to the urgent vet the same evening as his arrival, the bite looked to be about 7-10 days old- meaning the puppy was obviously not fully examined or poorly examined by the exiting vet before travel. We have reached out to Pawrade with our concerns and worries. Also with any recommendation on the forced vet bill we experienced within 12 hours of receiving our puppy, but we have had no response from them. Before all of this happened, we would say that our experience with Pawrade was great, but this seems to be very unprofessional and unethical. Also- note if future purchasers ever pick the nanny travel by vehicle, please know that your pup will be in a crate, with 8 to 10 other puppies for hours with no guarantee of any care being taken.
Tessa
Our experience was very smooth, following each step in the process of choosing our new puppy to picking her up to join our family. If we had questions, the staff promptly either messaged answers or even called to make sure we had the information requested. Tessa has been home with us for several days now and she is just as wonderful as represented on the website. We are so happy to have her in our family.
Bernedoodle, Mini Puppy
06/23/2022
I love my new puppy! He is healthy, happy, and smart! From the time I reserved him until he was delivered Pawrade was in contact with me with information with each step. When to expect him, his delivery, how to care for him on arrival, and his care afterwards. I received the veterinarian"s paperwork for his physical and vaccinations. One month of pet insurance is included. I had a few questions and someone called me right away. If you"re wanting a specific breed of dog I would recommend Pawrade. Della
Tam
Thank you to all those that have been in contact with me especially Lindsey and Renee (I hope I spelled their names correct). My experience with Pawrade has been great. My only disappointment was the condition of my Pup. I traveled from New York to Indiana because I wanted to give her a smooth transport back home. I received her smelling awful, her fur is matted, her ears are disgusting (she keeps scratching) and has pieces of wood stuck in her fur. Honestly for the cost and the travel I expected to find her in a better condition. Breeders should at the very least bathe them before handing them over. I feel as if I purchased her from a puppy mill which I was promised by Pawrade that wouldn"t be the case. Again thank you to those that have been helpful along the process.
Bernedoodle, Mini Puppy
06/17/2022
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
