Kimberly
Bernedoodle, Mini Puppy
Everything went well as per the purchase of our new puppy. I received a lot of information and it was all very helpful. All the transactions went well too. Only two things stand out as perhaps possible issues. One was that we were not informed that every time a financial transaction took place, we would incur a $70.00 fee. We had garnered $50 off the purchase price and saved another $200.00 from a special Pawrade was running. But, all of that was absorbed by being charged $70 per transaction as there were three. One for the downpayment, one for the transportation, and one for the final payment. Had we known about the service fee for every transaction, we might have paid in full. The second item was the health evaluation. The dog was supposed to have been fully evaluated before being sent. When I took her to the vet within 72 hours as per the Health Guarantee, her stool sample came back positive for the parasite, Giardia. I would think this should have shown up on the initial evaluation
